I have never experienced such cold, dismissive, and unempathetic treatment from a healthcare professional as I have from one particular pharmacist at this CVS location. This has not been a one-time interaction -- it has been a repeated pattern of behavior that has left me feeling unsupported and honestly anxious every time I have to deal with this pharmacy. There was a situation during the holiday season when I was already struggling mentally and truly needed compassion, guidance, or even basic human kindness, and instead I was met with indifference and a complete lack of care. It was upsetting enough that my family seriously considered moving all of our prescriptions elsewhere. For a while, I stopped seeing this pharmacist there, so we stayed. Now she's back, and the same behavior has started all over again. Healthcare is not just about filling prescriptions. People coming into a pharmacy are often stressed, sick, overwhelmed, exhausted, or struggling silently. The way this pharmacist speaks to and handles customers feels heartless, robotic, and completely lacking in empathy or willingness to help resolve issues. I rarely leave negative reviews, but this experience has been consistent enough that I felt I needed to say something. CVS really needs to reevaluate the level of customer care and compassion being provided at this location. read more

Pharmacists are wonderful and patient, even when it's busy. Front of the store personnel change regularly but usually really helpful. Store is kept very clean, which is a plus. read more

Imagine a pharmacy that can't be reached by phone unless you going through an exhausting auto operator who the hangs up on you? Over and over? Bye CVS. Value Drugs answers customers calls. read more

New manager at our neighborhood cvs. Her name is ALISSHA ! She is on and above. Great customer service cleared a glitch . Cares about the customer as well as taking pride to be part of the CVS TEAM. good luck to you Alissha you will do great. CVS is lucky to have you as a valued employee. C read more

Drive thru is ridiculously slow. Waited 30 minutes with 4 cars in front of me. Need to make this alot more convenient otherwise will lose customers to online pharmacy that deliver for free read more

CVS Pharmacy - Super slow drivethru - Drugstores Near Me - HUNTINGTON, New York

Pharmacist, Theresa is so personable with all of her clients. She recognizes every single one and knows any coupon to help with peoples prescriptions. Especially in such difficult financial times. Can always count on her and her follow up. Great Job!!!!! read more

I literally DREAD coming to this CVS especially during the COVID-19 crisis but I needed my prescription filled. I came in and talked to the pharmacist and she said she has to call my doctor on Monday. No such luck getting it filled today since he's in California. The store does have a drive through for drop offs but there is a very long line 5/31/20 I came in to get a birthday card for bf and the kid who checked me out (not THAT way lol) was so personable! He's new and has only been working there for 4 weeks. What a personality!! He even wiped off my purchases with a Clorox wipe!! He definitely deserves 5 stars!! read more

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Went to cvs in Huntington. I overheard the manager theresa ( I searched for her name tag) She was actually talking down bullying an employee in pharmacy department. I visit there frequently and once again overheard her being demeaning to same employee. Her behavior should be notices as not only was employee uncomfortable but I as a customer was feeling the hurt as my own child was bullied years ago. Theresa should be reprimanded and held accountable for her poor management skills. Sn read more

Today I lost my complete prescription with the exception of 5 pills because the top of the bottles are almost glued in. This is not the first time this has happened. If CVS is so worried about their prescriptions they shoule make the lids easier to remove. I am going to anothert drug store because I cannotg afford losing all these pills every time I try to open up the bottle. The customer is not being considered in this aspect of their business Good Bye CVS, I would like to add that your prices are outrageous. read more

Our Huntington, NY pharmacy closes between 1:30 & 2 for lunch which I understand, however if someone arrives prior to 1:30 and a transaction is begun I think it's proper to complete the transaction. Today after waiting in a long line, at 1:25 pm "Jenna" began helping me w my order but when she found out that I wanted to apply a coupon she told me I needed to return after 2 because it would take too long to process the order. She was arrogant and not helpful. read more

Everything is in stock, if you need help with anything there is always people. Pharmacy and front store have such an amazing team. I love this place read more

it use to be a great store but in the last couple of years its a mess. I try and go to rite aid if I can, but this is so close to home. they are never stocked,,, and the tall guy with the long dark greasy hair is so rude you can't ask him anything without him ready to bite your head off. I was there one day on line and the cashier was so backed up she kept asking for help and that big idiot just walked away. " not my Job" she yelled F--k you all and stormed out. I love the women who works the pharmacy, I wish I can remember her name she has been there years. One time I needed something she tried to get it for me and couldn't she actually went to another store called me and told me she got it. and at least 1 day a week allow someone to be outside trying to get you to donate money to one thing or another, also very annoying. I don't need to be met to feel like crap because I don't want to give to this or that, everyone as something they believe in but the truth is lots of people today are having a hard time they don't need to feel more like crap because they can't give to the ASPCA. read more

Horrible pharmacy experience. Incredibly rude, one person working the counter while the others stood in the back talking to each other wasting time until they could close. read more

Store is clean but very under-staffed or mismanaged. Often long lines at checkout. Went for a flu shot and they told me I'd have to wait 45 minutes because they were 'very busy' .... but the place was completely empty and no one was on line or even waiting. Very rude - Seemed clear to me they really just didn't feel like it.... read more

This is the best pharmacy I have ever used. The staff are knowledgeable, helpful, and right on every detail of prescriptions. They keep track of my husband's medications, call when it is time to renew, and inform on delivery if there are special indications. They are just great! Kathleen, the manager, is a treasure. One young man knows all about insurance coverage. The pharmacists can also advise about on-the-shelf products for self-treatment. They are really, really good. I only wish they would deliver to home. read more

Worst drug store ever. Wait in line forever. They tell you they will expedite you and you wait for more time in another line. Just awful.

In a crowded pharmacy market, this store is the worst. Basically, go anyplace else even if the location is less convenient. The pharmacists/pharmacy assistants refuse to process coupons for expensive prescriptions. They say it is denied by either the insurance company or the drug company. If you take it somewhere else, they process it without a problem. I'm talking about a price difference of $300 at CVS and $5 at another pharmacy. I changed my prescriptions to Costco and will never go back. My husband still has several prescriptions at CVS and every time I go to pick up the refills, they either fail to give me the correct number of prescriptions or charge me the wrong price. When I point this out, I never get an apology even if I have to make an additional trip. STAY AWAY!!!! read more

I had a terrible experience at this location a few months back. I had purchased some makeup products from here and came back with a few of them about a week later to return some. They were very lightly used and I had the receipt. The guy at the counter said he could only do the return for 2 of the items because the others weren't in their original boxes and he didn't have something to scan. I asked him if it can be done if I were to go grab the boxes that match the items from the aisle just so he had the SKU/barcode to scan, and then put them back on the shelves, he just kind of shrugged and said yeah I guess that works. I have worked in retail and at one point in a makeup store for a very long time and I know for a fact that this was not necessary. Cashiers have access or a way to scan unboxed items, and the customer shouldn't have to offer and go around the store hunting down boxes just because he didn't feel like looking up the barcode number. Anyway, I go around the store get the boxes and bring them back up to the register. The guy who was originally helping me disappeared and so I explained to the new person standing there what I was doing, That I wanted to return items and here are the boxes to scan and then I even offered to put all the items back on the shelves again afterwards. This guy looked at me like I had five heads and was incredibly nasty. I was also wanting to exchange for something else while doing the return. The item I was exchanging for was less money than all the makeup..he told me that the difference would have to go on a store credit because they can't refund money back to your card if it's an exchange. Mind you he had a horrible attitude throughout the whole conversation. So I said okay, so can you return the majority of the items first directly onto my card, and then the remaining 2 items I wanted to return would be almost an even exchange for what I wanted to exchange for. He said he can't do a return twice because the system/register shuts down/blocks it if two are done in a row. Made no sense at all and I know that was a lie. So I said okay fine just do the exchange and give me a store credit for the full difference, at that point I didn't care and was willing to just take a store credit and not get any money back. He told me that they can't give refunds OR GIVE STORE CREDITS for any amount over $40. That $40 is the maximum amount they can give per return. So according to him, if you buy $200 worth of stuff from cvs and want to return it, you have to come back 5 times on 5 different days and only get $40 back at a time. Everything he was saying was a lie and he was one of the rudest most awful cashiers I've ever dealt with. I have never had an experience like this in a store in my entire life. It was as if He literally just decided he didn't like me and wanted to give me a hard time with everything. Basically about 20 minutes was spent with me verbally trying to come up with ideas and work out a way with him that I can get this exchange done, trying to get around all of the imaginary blocks he was putting up to make it impossible. Finally, I decided my only option left was to only return only 2 of the items that day so I could do the exchange and then come back a week later to return the rest of the stuff. Nothing about what either of these people said made sense. 1. That unboxed items can't be returned because they don't have the barcode to scan. 2. That two return/exchange transactions can't be done in a row because the register will shut down/block it. 3. That CVS only refunds money up to $40 per day per person. And 4, that any money left over from an exchange has to be a store credit. The entire experience was awful and the customer shouldn't have to be inconvenienced and have to come back multiple times to do returns on different days. I think the cashiers and workers here need to get over whatever petty little hang ups they have when dealing with the pubic and customers and not make up stories about how/why things can't be done just because they feel like giving someone a hard time. I called the store and spoke to 3 people, 2 sales associates and one manager..all three of them told me that none of what was said to me that day was true. A resolution was never concluded, however, and I never heard back from the manager when he said he would call talk to the cashier that did this and then get back to me. I had to call him and he just said it was that cashiers day off and he couldn't get ahold of him. (I told him the cashiers name because it was on the receipt) Bottom line. Try avoid doing returns/exchanges at this store unless you want to get ripped off, your time wasted, and deal with some seriously disturbed employees. read more

I have been treated rudely in this store before but never to the extent that I felt a comment on Yelp was necessary. I was treated unbelievably rudely by a cashier and when I spoke to the manager she said "Im not interested in customers who are rude to our employees". My response was "How about employees who are rude to your customers ?" Im a doctor. Im sick and tired of large chain pharmacies that treat customers poorly and get away with it because they have corporate clout and insurance companies behind them, and at the same time do everything they can to put individually owned drug stores, where there is a premium on service, out of business. Needless to say, I will advise my patients to take their business elsewhere and hope that they can afford to do so. read more

This is one of the newer looking CVS. There is lots of parking, so that is never the problem. The people are nice as well as the pharmacy. The CVS is huge and has everything you will need to pick up. read more

This is the worst CVS is the United States. It is even more disorganized inefficient and hostile than the Southampton one. The pharmacy is epic in their errors inefficiency lack of communication and the passive aggressive stupidity of pharmacy staff. It is a model of why retail pharmacies will fail and be disrupted by other models. Grossly incompetent and unapologetic about it. Truly a nightmare. read more