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    CVS Pharmacy

    CVS Pharmacy

    2.0(22 reviews)
    0.7 mi
    •$$

    Customer service was so great! Employees in the pharmacy were friendly and ready to support me!…read more I'm in town visiting and would definitely come back to this location!

    I don't know the name of the man I spoke with in the pharmacy 4 times today, but he was by far the…read morerudest, most condescending, liar I have ever spoken to. I went to order my prescription today and it was over $200 in the app. This medication is usually $10. I called CVS and he told me the systems were down and to call back in an hour (lie #1). I called back well over an hour later and the same person answered. He told me my medication couldn't be filled at all. When I asked why, he said it was because my prescription is a controlled substance (it isn't) and my doctor doesn't have a valid license (he does). I told him that the medication isn't a controlled substance and, if it was, I couldn't have gotten it from the same telehealth provider multiple times before. He then told me telehealth providers can prescribe controlled substances (another lie) but this dr couldn't. I called my doctor and checked the FDA site to confirm that neither of these things were true. I then called CVS a third time and the same man answered. This time, he said he must have been looking at the wrong medication when he advised me of that, which doesn't even make sense because I don't take a single controlled substance. At this point, he was very clearly annoyed that I was calling and ended the call by saying my Dr still wasn't licensed and disconnecting the line. I did some more digging and found that my doctor has had a valid, active license in VA for years and it is not set to expire for almost a year. This was confirmed on the state database, which I trust more than the guy who doesn't even seem to know which medications he is talking about. I then submitted a message in the CVS app detailing the above and asking for a resolution as I am clearly getting the run-around. The same man called me back and was immediately incredibly rude. He spoke down to me, continuously talked over me, and wouldn't listen to a single thing I said. He would not take the license info and insisted that I was wrong. When I tried to ask follow-up questions, he would raise his voice. After about 3 minutes of back-and-forth, I asked to speak with someone else. He told me there was nobody else. I know, as well as anyone, that he was not the CEO of CVS, so there must be someone above him. I also know that at 10am on a Saturday, he is not the only person working in the pharmacy. When I called him on that, he hung up on me. I immediately called the pharmacy back and spoke with someone else (finally) who told me he was someone from out of state and if I wanted help from someone I may have to wait for the regular pharmacist to return next week. I did some digging and called the 800 number to file a complaint. The rep I spoke with there was amazing. She was able to review their systems and confirm that there was no issue preventing them from filling the prescription and he was just lying to me. Suddenly, the price, "controlled substance" status, and the unlicensed provider issue were resolved. Shocker. If this is the service you all offer, I can see why the rating is as low as it is.

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    Comfort Medical Supply

    Comfort Medical Supply

    4.3(12 reviews)
    1.7 mi

    Yesterday I called Comfort Medical and spoke with Hanson concerning adding an adult air mattress (…read morewhich start at 80 inches) for our existing hospital bed platform, which is 74 inches. He explained all considerations of the purchase with professional, knowledgeable, common sesicle and compassionate approach. I have been in the store many times for smaller items and great experience every time. Now I can add the phone experience top notch as well.

    I visited this store at the end of May 2022 for the first time to look for compression hose and…read morescrubs for work. I wasn't greeted by either one of the older female associates working that day, but noticed one of them staring while I sorted through the scrubs racks. I asked her a question, and she answered, but didn't offer any further assistance and continued to stare. I ended up purchasing over $200 of merchandise (scrubs, compression stockings, and shoes). Today I returned and wasn't greeted by either of the two older female associates- one (grey hair in ponytail) turned around and looked at me then turned back to the customer she was helping. The other one came to the register area and stared me down while I looked through the compression hose. The final straw for me was when another customer entered and was pleasantly greeted by the staring associate. I will take my business elsewhere. TL;DR: the scrubs selection is okay but the customer service, at least for me, was poor.

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    CVS Pharmacy - drugstores - Updated October 2026

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