Customer service was so great! Employees in the pharmacy were friendly and ready to support me!…read more I'm in town visiting and would definitely come back to this location!

I don't know the name of the man I spoke with in the pharmacy 4 times today, but he was by far the…read morerudest, most condescending, liar I have ever spoken to. I went to order my prescription today and it was over $200 in the app. This medication is usually $10. I called CVS and he told me the systems were down and to call back in an hour (lie #1). I called back well over an hour later and the same person answered. He told me my medication couldn't be filled at all. When I asked why, he said it was because my prescription is a controlled substance (it isn't) and my doctor doesn't have a valid license (he does). I told him that the medication isn't a controlled substance and, if it was, I couldn't have gotten it from the same telehealth provider multiple times before. He then told me telehealth providers can prescribe controlled substances (another lie) but this dr couldn't. I called my doctor and checked the FDA site to confirm that neither of these things were true. I then called CVS a third time and the same man answered. This time, he said he must have been looking at the wrong medication when he advised me of that, which doesn't even make sense because I don't take a single controlled substance. At this point, he was very clearly annoyed that I was calling and ended the call by saying my Dr still wasn't licensed and disconnecting the line. I did some more digging and found that my doctor has had a valid, active license in VA for years and it is not set to expire for almost a year. This was confirmed on the state database, which I trust more than the guy who doesn't even seem to know which medications he is talking about. I then submitted a message in the CVS app detailing the above and asking for a resolution as I am clearly getting the run-around. The same man called me back and was immediately incredibly rude. He spoke down to me, continuously talked over me, and wouldn't listen to a single thing I said. He would not take the license info and insisted that I was wrong. When I tried to ask follow-up questions, he would raise his voice. After about 3 minutes of back-and-forth, I asked to speak with someone else. He told me there was nobody else. I know, as well as anyone, that he was not the CEO of CVS, so there must be someone above him. I also know that at 10am on a Saturday, he is not the only person working in the pharmacy. When I called him on that, he hung up on me. I immediately called the pharmacy back and spoke with someone else (finally) who told me he was someone from out of state and if I wanted help from someone I may have to wait for the regular pharmacist to return next week. I did some digging and called the 800 number to file a complaint. The rep I spoke with there was amazing. She was able to review their systems and confirm that there was no issue preventing them from filling the prescription and he was just lying to me. Suddenly, the price, "controlled substance" status, and the unlicensed provider issue were resolved. Shocker. If this is the service you all offer, I can see why the rating is as low as it is.

My doctor prescribed a 3 month prescription of my Rybelus for my diabetes which it was supposed to…read morebe filled because I am being deployed. When they sent me a text that it was filled it was only for 1 month. I called them and they said it was Walgreens policy to only do one month at a time. They did not care that I was being deployed and could care less that I will run out of my medication. This is horrible customer service.

Parking OK. Usual traffic circle route 3 Major corner …read more Pricing fair . Store clean. Staff OK

Giant stores aren't all bad; some are cleaner than others…read more But, the business has a few nasty features: I have quite a few times bought something that had a sale price pasted on the shelf that I was charged full price for. And most annoying, this silly notion of "digital coupons". I asked the lady at the desk (very nice, and apologetic) to give me a digital coupon so I could buy some ice-cream, and she said she could not - i had to do it with my phone or computer. What a bother! needless to say, I didn't buy the ice-cream, and I was so annoyed at stupid marketing that I'm posting this review.

I came here at 6am after the entire state had been in relative lockdown. Despite major supply…read moreshortages everywhere, the shelves were stocked and the employees were ready. The staff was laser-focused on checking out customers as quickly and safely as possible. They care about each other, and they care about their customers. Everyone hopes their neighborhood grocery store will feel neighborly even in the worst of times, and despite crazy hours and cleaning schedules and insane crowds, the staff here has dedicated themselves to serving their community. They deserve SO, SO much credit for all they do. Thank you for making self-quarantine shopping not only possible, but easy (and safefor the consumer. YOU GUYS ARE THE BEST!

This is a fairly large Walmart Supercenter. We stopped here to pick up a few essentials, which…read morethey had. Nothing special about our experience.

Shout out to Nancy! She helped me last night finding an item I needed. I really appreciated her…read morehelp and showing me how the Walmart app can pinpoint the location of items. Thanks again Nancy!!!

This is the slowest pharmacy! I sat in the drive thru for 20 minutes and the line never moved!read more

Their pharmacy staff is completely incompetent. Their store policies regarding Goodrx change…read morewithout reason and when asked for documentation on said policies, non can be provided. They don't fax forms as they are requested and the store manager doesn't listen nor does he care to listen as he yells and attempts to talk over people asking for information that isn't pertinent. They pharmacy staff waits until after doctors business hours to in form customers of issues with their prescriptions causing unnecessary delays. My daughters first script was in their hands for three days before they advised me of an issue on a Friday night at 4:30 pm. A week later, new prescription, same issue. I really don't understand how they operate this way.

It's been about 18 months since I started using this CVS and I have regretted every instance I have…read moreto come pick up medication. Multiple stories come out for each reason why medications cannot be filled. This is my final straw. It started a few days ago. On March 19, 2025 my son's Pediatrician changed his medication. On the CVS app, that night, it said we were waiting for pre-approval from the insurance company. No surprise. The doctor had already told us that would happen. Waited 2 days. Approval supposedly went through. Then this cvs was not stocked with this medication. Okay no worries it happens. Then the app said it would be ready on March 21, 2025 after 7pm. Came out the next morning to pick it up and the girl at the window said there was an issue. She said it could not be dispensed before March 19, 2025. -- but today is March 22, 2025. She said it's an issue with the insurance company. I need to call them. While on hold I get another message from the CVS app saying that the pharmacist had questions for me. Okay I went inside. The question was whether or not the doctor had switched medications or not. To recap. I would like for someone to look into the leadership and the policies that are in place here away this particular cvs. My time should not be wasted for no apparent reason. It happens almost on a monthly basis where my time is wasted by incompetence. I think I should just be done with CVS.

Natasha is very helpful. She went above and beyond to help us. I'd definitely recommend her for…read morecustomer service support any day.

Lost service, drove through closed. Understaffed. Never coming back!! Fxbg, VA. Horrible waste…read moreof time.

I just got schooled for pressing the call button while no one was there attending to the drive thru…read morewindow because it makes aloud noise. Well, if you don't want the button pressed, maybe it should be removed or there should be a sign that says please don't press the button. But how am I to know that you even realize I'm there if no one's at the window and I don't press the button.

Brought in small box for Amazon . Told in not polite manner no shelf space left . Go to another…read morestore two minutes away. His words not true . Store two plus miles away and with traffic twelve minutes . Times two is 24 minutes . Other store laughed and said they can always find room. I should have asked for manager .

The app for the pharmacy is a frustrating experience. The…read moreapp indicates your prescription will be filled on a specific date. That's incorrect, it will be out of stock. Meaning you still have to call, go through the whole automated phone system to be placed on hold because they are understaffed, to try to order your prescription. Will be looking to switch pharmacies, this is ridiculous.

Pharmacy is disorganized. The Nigerian pharmacist is especially rude and has zero people skills. We…read moretransferred all of our medications out of this particular pharmacy *specifically* because of this pharmacist. Update: picking up something for a friend...overheard staff and pharmacist talking very loudly (negative) about a call-in medication and the name of the person calling it in. In front of about 8 people waiting. Not the first time I have heard blatant HIPAA violations. Very embarrassing. Whatever you do, go *anywhere* else to fill your prescriptions.

This place is horrible. I live in the neighborhood so it's my go to place based on location but…read moreit's terribly run, they put you on hold for ridiculous lengths of time and if then don't have the medicine in stock then you'll find out when you arrive to pick up. Avoid.