New Island Pharmacy is definitely a gem in our neighborhood. Truly an outstanding pharmacy…read more Getting my prescriptions filled here is always a very pleasant experience. Nathan, the pharmacist is aware of everything and always acknowledges customers. I was floored that he knew my name! There is never a wait and I get a text when my prescription is ready. The entire staff is professional, friendly and knowledgeable. The delivery man even helped me out when my car got stuck on ice. And they deliver! No more CVS with long lines and crazy ringing phones

I come here only to get medical devices, such as warm compresses or ice packs; and nutritional…read moresupplements when the lines at the major pharmacies are too long. Also the prices here compete with the those of the same items in CVS, Walgreens or even Costco. Today pharmacist/co-owner Nathan answered the questions that I posed of a medical device that I use and of a few nutritional supplements that I contemplated buying from him. He was a pleasure to talk to. The store associate was helpful, too, asking me if there was anything she could help me with. What I especially like about this pharmacy is that it is open on Sundays although only for four hours. Costco Pharmacy, where I usually get my medications filled, is not open that day. The only negative about New Island Pharmacy is that it is quite small, and parking is tight.

I wish zero stars were an option…read more I have had two negative experiences with this pharmacy, and I should have stopped going after the first. First, they made a mistake with my son's prescription and did not fill it correctly. Then, last week, I spoke with them about refilling a prescription and made it clear that I needed it by Monday. They told me that would be fine. When I went I was told that the prescription was not ready, and I was told no one had ordered it. The owner/pharmacist was dismissive and treated it like it was just a simple mistake. But this is medication. Pharmacies are responsible for people's health and safety, and mistakes like this can have serious consequences. One mistake was bad enough. Two is completely unacceptable. I would not recommend this pharmacy.

I call in a prescription here and instead of telling me they were out of stock they lie and try…read moreselling me a much more expensive precription and say my insurance wont cover it so i have to pay out of pocket. They then tell me that this is the only way i can get the medication im looking for. Instead of being honest they had me check on everything they were telling me with my insurance company who finally figured out the scam they were pulling. They had me waste a whole day on them between calling them and the insurance company back and forth. Never again will i go here as the girl answering the phone sounded like she was as sharp as a rock and the owner was just as incompetent. Stay far away from here as they will lie to your face to make an extra buck. Worst Pharmacy on Long island

I am very pleased with my first visit to Franwin Pharmacy and will return again. I was assisted by…read moreLynette and Rosa that gave wonderful customer service in which I haven't had in a long while. Both were attentive to my issue and needs. They showed great effort in finding the necessary equipment I needed. They exhibited great interest in alleviating my discomfort and pain, with unbelievable patience. Lastly, they both were very knowledgeable and helpful while instructing me on how to utilize my equipment. I value that type of service. Overall, the staff is very professional, friendly and caring.

Lynette and Rosa were extremely helpful in filling a prescription for compression socks. the care…read morethey took to measure and show me the proper way to put them on and remove them made my life a lot easier. you may think it is a simple task, but with several health issues, this was not easy. I will return for all my future needs. Ray M.

Lona saved the day! Competent and extremely courteous while remaining professional…read more The staff here are great, special call out to Tabby as well, always helpful! These professionals take the time to work with you and your insurance to make sure you get the proper medication at the very best cost! Lorraine :-)

This used to be the absolute best pharmacy on the island hands down. They expanded, as they should…read morehave given their amazing customer service in the beginning, and I have never been more disappointed prior to this week with both the pharmacy and their delivery service combined. I have not one but 2 credit cards on file. The pharmacy technicians don't call me to set up delivery anymore as they are too busy, which is fine. Their delivery system RX2GO no longer sends any text message to confirm delivery or provide a link to track where the driver is and what time you should be expecting a person considering you have to sign for it. Yesterday, Friday- after speaking with one of their newer pharmacists whom ensured me my antibiotics for a severe mouth infection were out for delivery- never did she mention a single word about a second medication being delivered that was not provided earlier in the week nor did she ever inquire about ANY payment note that apparently was written for the delivery drivers to collect "$65 CASH OR NO MEDICATION TO BE LEFT WITH CUSTOMER". Patients go to pharmacies. Not customers #1. #2. One of the owners assured me this was not the case and I would have my medication without issue. Needless to say. I did not have $65 cash payment to give a random delivery driver that was never something that ever occurred in over 8 years of using Main Source, and the driver explained this "strict" note on my account forced him to keep my medication from me and drove away with it. I tried reaching out to Main Source a second time after the incident which was not surprisingly unsuccessful as they are closed on Saturdays. I am awaiting a second attempt of the medication delivery today with no clear indication of the RX2GO drivers arrival. I contacted the "operator" of RX2GO whom was able to assure me I must have $65 cash payment or they will leave a second time with medication that is imperative to stop an infection from potentially spreading to the optic nerve in my eye and eliminating a trip to the emergency room. I have previously written an amazing review for this pharmacy, however this experience has left me with no choice but to warn others of the potential and to request all of my prescriptions be released to ensure this can never happen again.

I have been using the big Pharmacy's my whole life, thinking that they were convenient because you…read morecan always do your shopping and pharmacy means in one stop. Then my doctor suggested jericho pharmacy for a specialty medicine that I needed. All I can say is Wow. The speedy service, friendly people working their open my eyes. They answered every single question that I had with ease, and you just felt like they knew their business not like some young person out of school getting their first job. They have made a customer for life. They make it fast, friendly, informative, and best of all Personal.

By far, this pharmacy is the best pharmacy I have ever dealt with. Everyone is over the top…read morefriendly and helpful. I highly recommend them. Kathy Gould

Incompetent people working at this pharmacy. Gave me a different reason why they didn't deliver my…read morekids prescription four times I called, then said he had no more refills for a new prescription, said it was delivered and it wasn't 10 days later. have to call doctor to send to a local pharmacy to pick it up

i put my mother in a facility close to my house and this is her pharmacy. They always deliver on…read moretime, if her medication changes Emily always calls me to check in and see how she is doing on them. if i ever have any questions or concerns they are never hard to reach and always helpful and patient. i've dealt with another pharmacy in the past and they were rude over the phone because i had questions or concerns and i always felt rushed as if my concerns for my mothers new meds weren't important, and she always has the worst side affects. We stick with this one because their overall kindness and customer service, DEF recommend never had a problem

I used OnPoint in Manhasset until they closed and now switched to OnPoint delivery from Roslyn…read more Even while in Manhasset there were occasions when OnPoint had difficulty getting one of my medicines into stock (and it isn't an uncommon med!) Now not is OnPoint Roslyn having difficulty getting a different med in stock, they keep saying they will deliver on a specific day and do not follow through, and then I am the one who has to make a phone call to follow up. I just called to cancel my order, explained patiently all the problems I have had, and not a mutter of an apology. DONE with OnPoint. (Also: note that all but one of the good reviews on Yelp are prior to when OnPoint took over in September of 2022.) Don't mess with people's health.

East Hills Pharmacy (now taken over by On Point) was a great neigborhood independant pharmacy…read more Unfortunately the company replaces pharmacists regularly and their communication with the customer is not on par with what it used to be. They claim their supplier is backordered constantly and it now is frustrating to order prescriptions from them.

Great pharmacy with excellent Pharmacist and friendly staff,…read morereally nice pharmacy!

Wouldn't recommend it. Not very friendly and lots of miscommunication. Probably too busy and poorly…read morestaffed to provide that personalized local pharmacy care and feel.