Use this location mostly for fed ex package drop off and…read morethat always goes well. Same as any other walgreens. They have been short staffed a lot.

TERRIBLE! Will no longer do business here. Two appointments canceled, not even a phone call, text,…read moreor email. Always shorthanded in the pharmacy. So much so that they closed today, but plenty of young chatty Cathy's at the front register.

spent over an hour on the phone trying to get answers on a prescription. the worst woman was lovely…read moreand tried to be as helpful as she could be. The hold time was insanity for the pharmacist.

My Walgreens' pharmacists close for lunch at 1:30pm. I'm well aware of this as I've been a customer…read moreat this location for 23 years. I respect those lunch hours and support the staff getting a breaks as it is a stressful job. I pulled to the drive up pickup window at 1:18 (yes, I checked because i knew the lunch break was near). I waited for two cars in front of me to pick up their prescriptions. When I reached the window it was 1:28pm according to my Apple iPhone. As i am making eye contact with the pharmacy employee she closed the window shade and put up the "Closed for Lunch" sign. As if I'm not even there. No "sorry can you come back after lunch", nor even an acknowledgment that I even existed. NO HUMANITY! I went inside to see the manager about it and the pharmacy staff was just coming out so i asked why did you close the window in my face if i was there before lunch break hours. One of them said "Oh that happens all the time!" Then she turned and left. Why do you allow a problem like this continue, and why do you allow your customers to be treated so poorly? Now i see this location only has 1 out of 5 stars. I understand why!

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

We stopped at the Kearney CVS Pharmacy since our local CVS was closed. A young man was very helpful…read morewith transferring new prescriptions to the Kearney store. I needed to begin the new prescriptions quickly. We waited a few minutes and the Pharmacist had the scripts ready. You cannot beat the employees, the service and the hours here.

My fiancé has gout, on Christmas Eve we went to cvs to get treated and waited 3 hours for the man…read morewho was seeing patients to tell us we couldn't be seen and to make an appointment, which was fine because it was Christmas Eve, so we were very understanding and make an appointment for December 26, at 11:20am. Again we waited an hour and a half to be told we were on his waiting his as he was calling other patients back and not acknowledging us, and told us to go to the er as if everyone can afford a hospital bill.. Here is proof we made an appointment.

The pharmacy at this Walgreens is the worst customer experience in retail I have ever come across…read more The employees have total lack of consideration to the needs of the customer.

This drug store is the best in Platte City! I highly recommend trying this one out, for both your…read morepharmacy and non-pharmacy needs. Like the other major drugstore in town, this location offers a full-time pharmacist and a drive through. The pharmacy staff is very knowledgeable and friendly. They have a very large selection of beauty and other care products, including over the counter medications. The non-pharmacy section inside is also fantastic. They offer all kinds of beverages, foods, snacks, candy, and non-food items like greeting cards, paper products, and small gifts. I wish it had more of a flower selection for their live flowers. The customer service here is above average as they are quite friendly and helpful. It's a bummer that this place isn't open 24/7, but oh well. For the time that it's open, it is well-deserving of their 4-star rating I'm giving them.

Absolutely great drug store! I've been coming here for several years. The owner and head…read morePharmacist name is Sarah. She generally isn't there on Wednesday. This place goes out of their way to help and get you whatever is needed. They have also ordered in medications if they don't have them in stock and are generally there the next day! I drive 2 hours round trip to have my medications filled here because I have that much trust in them. Also have a wide variety of things to purchase inside the store including Tonganoxie gear. Great staff and awesome place! Highly recommend!

Sarah and her team are the best. I feel safe, taken care of and their customer service is above…read moreand beyond. Plus, it's the cutest drugstore, ever! Be sure to get a red cream soda while you're there.

Whenever I have a prescription to pick up, I make sure it's send to my Walgreens. It allows me to…read morebe sure that my prescription is being taken care of correctly. They have the best pharmacists and employees. They take their time when explaining me how to properly manage my medication and really do care.

This place is incredibly bad at customer service. The clerks (techs) almost never wear name tags…read more I've heard one of them use the word fuck, but tonight after one of the techs was rude and told me she didn't have to be there, she volunteered to work. I asked to speak to a supervisor, I referred to "this shit" and was told to leave. I didn't use it to describe anyone, or to demean anyone, just to describe a bad customer service situation. Which there are a lot of at this location. I was told to leave and so my issue wasn't addressed. I will certainly not​ go back. It's one standard for employees and one for customers. I may have overreacted, but these techs are mostly surly with bad attitudes and never wear name badges so you can identify them. One lady looks​ like the weatherman​ just said it was going to rain on her birthday, so I used to not even go to her, I'd let people go ahead of me

They wanted to charge $17.99 instead of $12.99 for their brand of DayQuil/NyQuil if we weren't…read more"members" of CVS Perks. That is a 28% forced markup. Clearly some price gouging going on. Their employees were rude, as well. About every five years, I decide to give CVS another try and I am ALWAYS reminded why I don't go there.

Chloe and Dave went above and beyond in filling a couple of prescriptions for us this afternoon…read more We got a message stating they were ready to pick however, found one small issue when I got there.... They were filled at a different CVS only 200 miles away (long story). Both of these folks went above all expectations to fill them in Liberty for us before they closed for lunch. We aren't accustomed to this kind of service any more. It's very much appreciated. They both get Gold Stars for the day. Thanks again. Gary Benson

Ken's always has been an excellent pharmacy since I've known about them years ago. Ken is always…read moreavailable at his shop, and is very professional, understanding and attentive towards my needs. His staff is also friendly, welcoming and knowledgeable. Ken has always put his customers first and both him and his staff work quickly to provide the best service at every one of my visits. I HIGHLY recommend Ken's for all prescriptions and medical product needs!

I would not want to go to any other pharmacy. The service is great. They are friendly and open to…read morediscussing any questions you may have about your meds. Thank you for the terrific service!