The pharmacy promises to call back, but they never do. Multiple times I left voice messages, but they don't care.

Not from this area but had my script sent here somehow so tried on 3 different occasions to get my asthma medicine. First time the line was at least 45 mins long so had to get back to work, the second time they said my insurance didn't cover it so they had to order the one it does cover and the next time they said again insurance doesn't cover it (so what was the point of ordering one that they said it does cover?) I feel sorry for people who may need their medication asap and have to deal with this pharmacist very unreliable. read more

CVS Pharmacy - The line early in the day. The waits are unbelievable - Drugstores Near Me - EASTCHESTER, New York

Came to CVS to print some photos, placed an order, didn't get a result, called the manager and was told that the printer doesn't work. I asked to cancel the order and left. 4 days later I came to CVS to buy soap and surprisingly discovered my family photos everywhere around the photo printer.. I was in shock to see my private photos open to public in the store.. Called the manager and was told that someone just came to change the photo paper and that is how photos have been printed. Didn't get any explanation why no one paid attention that this is a private photo, why no one took it away, why it was actually printed! No excuses, nothing. Super rude and unprofessional in case of private information protection read more

This review is for the Photo Service at the 375 White Plains Road location. I was having difficulty getting photo cards at another CVS store and called this one. I spoke to Sharon who was extremely helpful and friendly. She did everything possible to have my photos printed quickly and get me out of the store in record time. There are two CVS stores closer to me but I will travel to Eastchester for any further photo needs. Well done! read more

I was informed by the pharmacy tonight they have the power to give me my medication or not give me my medication, while they proceeded to laugh, they both told me they were laughing about another pharmacist that was resigning so unprofessional never ever going back read more

Tried to redeem a digital coupon st this store. Clerk refused saying they only accepted printed coupons. Called the manager, jean. This man is rude and should not be working. Told me he did not accept them. I said other stores accepted them. He said "well I don't." I asked why and he said "get out of my store or I'll call the police, I don't accept them." needless to say, I left. Rude, rude, rude. read more

CVS Pharmacy - Drugstores Near Me - EASTCHESTER, New York

If I could give this pharmacy a 0 I would. Awful experience On 7/14 my physician submitted 4 prescriptions to CVS located on 375 White Plains Road, Eastchester, NY 10709 914-337-5300. Bromphen-PSA-DM 2-30-10 mg/5ml Azithromycin 250 mg tablet Benzonatate 200 mg capsule Servent Diskus 50 mcg In addition I had a refill of Mounjaro waiting for me. I received 3 bags and paid $71.82 for 5 prescriptions. There were 3 prescription receipts stapled together on one bag. I asked Jessica who was at the register and is listed on the CVS receipt as the Helper does this mean there are 3 prescriptions in this bag and she answered, yes. I arrived home to find Bromphen-pse-dm medicine in the bag and no Azithromycin or Benzonatate which should have been in the same bag. I called the pharmacy to let them know there were 2 medications missing and I was ultimately accused of misplacing the medicine. I took Jessica's word for it. I should have opened the bad right then and there, my mistake. I am a grown adult that does not make up stories, my husband was with me when I opened the bag. I requested that they go to the bin and let me know if the medicine was still there, possibly in a separate bag. They IGNORED my request. I went to the pharmacy in person there was a young lady near the consultation window and whispered under her breth to Migdalia, "she's here". Unbelievable! Migdalia showed me a video showing that 3 bags were put in a larger bag and that I took the bag and left. This proves NOTHING, it did not show the contents of any of the bags. Jackie the manager was called who was no help whatsoever and just agreed with Migdalia that the bags were placed in a larger bag and I left. Am I supposed to open medicine bags to make sure they give me what I pay for? From now on I will! Now I don't have my antibiotic or the benzonatate that is supposed to help with my congestion and bronchial condition. No one offered any solution whatsoever. When I asked in person if the bin could be checked MY REQUEST WAS IGNORED and again what was shown in the video was repeated, 3 bags were placed in a larger bag and I left. What does this even mean? My husband was with me and did get excited and instead of Migdalia defusing the situation she joined him in a screaming match and then refused to help the patient/customer "ME". She indicated to me and to Jackie that she wasn't filling anything. How professional! This is not the first time there has been an issue with medication for me or others at this same CVS. On 6/16 I was supposed to receive a 90 day supply of Jardiance and only received one bottle of which I thought was a 30 day supply. I went in person and the manager Virginia Mannello showed me a picture of 3 bottles that I was supposedly given. I received one bottle so I'm sure that picture was from a previous refill. I am 64 and not crazy. I know what I receive. I then spoke with Robert Bocci, God Bless him who had me look at the quantity of the bottle and the bottle indicated 90. Unfortunately, I opened the bottle and there were only 30 which was not the fault of CVS. They had me call the manufacturer and the manufacturer did indicate there was a problem with the labeling and sent the missing medication to CVS. Did I receive an apology for being shown a picture of what I did not receive? Absolutely not! But Robert was and is always very professional and always tries to help. Hire more pharmacists like Robert Bocci. He is golden! I demand this pharmacy locate my missing medication or cancel the order on the system so my insurance can pay for the medications again. I also need to be reimbursed for the medication I NEVER RECEIVED! This is being documented and reported not only to corporate but also to the department of professionals in the event I end up in the ER or worse so that my family can sue CVS. I'm sure if I were not Hispanic I wouldn't receive this type of treatment. You must be wondering why I don't switch pharmacies. Not that I have to explain my choices but I am a HEART FAILURE patient and this pharmacy is right across the street from where I live and therefore convenient. Besides, I should be able to go to any pharmacy of my choice and be treated with respect. The staff needs appropriate training on how to defuse a situation and how to be professional, helpful and not to be on the defense when they make a mistake. The least they could have done was look for the missing medication instead of looking at a video of placing bags in a bag. read more

90% of the time they've cancelled our appointments for vaccinations, sometimes not even sending an email or text notifying us that it's been cancelled. read more

One of the doctors here was racist to my friend, making very inappropriate racial comments and using a slur. 0/10 would not recommend.

I see that a prior review described the clinic staff as rude. I would like to suggest that their urgency may be easily mistaken for rudeness. It's a matter of interpretation and preference. Admittedly they could be a bit friendlier, but in my current health, if I had to choose, I would prefer expediency to a long "too-friendly" banter. Give me my drugs and let me go. They are not mutually exclusive; however, the do their jobs well. The real reason for this post is the Minute Clinic. I saw Jane for a visit today. The visit was wonderful. She is friendly, professional, well-informed, and her knowledge of the area allowed her to recommend additional resources in the area. After the visit, she sent a prescription to the pharmacy and it was in my hand in less than ten minutes. Jane literally made me feel better. She strikes the perfect balance of approachable and professional. If you need a visit to a clinic, go see Jane!!! read more

So nice, great experience with the pharmacy today. They went out of their way to get my prescription from another location and filled within 15 minutes! Just so nice. Also, my coupons worked on sale merchandise for face cream... Sweet! read more

I find the pharmacy staff to be extremely rude and unprofessional. If they put a quarter of the amount of energy and focus on caring about the customer as they do about leaving at 5:59 on Sundays and 9:58 during the week, they would definitely get a better rating. Just very impersonal. The rest of the store and staff are always very pleasant and helpful. read more