I came on here looking to write a review about the horrendous experience I had with the cashier only to notice that somebody had posted exactly how I felt about an hour ago. There is a prior review from about two hours ago in regards to the same cashier who was not only extremely rude she looked miserable and upon ringing me up I had my CVS app out and I said excuse me so she could scan it because she was ripping my items without asking if I had a phone number or the app and her response was "I could scan that at any time you don't have to be nasty about it" . I was baffled at the fact that she was so unprofessional first off and second off I don't know who she thinks she is but it is literally her job to ring me up and I'm pretty sure there's also qualifications in being in customer service to be kind. I honestly think she doesn't have a place working customer service and like the prior review stating the gentleman was about to not even make his purchases I felt exactly the same. The smug look on her face and her nasty attitude on top of the comment that she had made was enough for me to go forward and make this review. read more

Manager Corinne was rude and immediately raised her voice when I had an issue. She is also unknowledgeable about their services.

This location is very well run, always have cashiers and never a long wait and staff is helpful and friendly

Every month I refill my prescriptions at the same time. I get the same amount in each bottle. 3 bottles. Every month they mysteriously don't have all 3 ready even though I get messages saying they are ready and end up making multiple trips to get my order. Also the drive thru becomes so packed that people just block the entrance into the shopping plaza. It's dangerous just waiting on Carleton with cars zipping by and beeping while idiots block the way because god forbid they get out and walk in. No one does anything about it. I have learned to just turn the corner and go in by Boston market. I would be upset if I were the owner of the neighboring stores. read more

I have not yet been inside but I have used the drive thru recently about 4 times. One out of 4 times it was a few cars deep but it honestly moved fairly quickly. Anyone I've dealt with at the window has always been nice. Word of advice to anyone getting aggravated when it's not ready. Download the app and it will give you updates when it is ready. They now allow delivery which I've used twice with no issue! read more

I had scheduled my COVID booster here for yesterday. I got THREE different confirmations of my appointment, one when I made it, one last week, and one yesterday right before my appointment. I went into the pharmacy to get my shot ONLY TO BE TOLD THAT i DID NOT, in fact, HAVE AN APPOINTMENT. The pharmacist then told me to call the 800 number to complain. TWO HOURS LATER, I am told that I cannot have my appointment because there is no available time for one! They have now lost themselves a customer because THEY SUCK!! read more

I recently started using this CVS as my go to since moving to the area. It's not bad for retail or for pharmacy. I did have to wait for my prescription (rx) to be filled but they provided me with an accurate timeframe for when to expect rx filled. The stock on the shelves was consistent with other CVS stores I've been to and despite Covid-19 they even had toilet paper. Some of the associates are a bit chatty amongst themselves which is not something I care too much about. It's kind of sweet to see co-workers getting along. There are self check outs to use when you are ready to purchase. read more

This CVS is clean and organized and accessible. Why I really love this CVS is because of their customer service. They are friendly and helpful. I really do love the tall guy at the pharmacy who remembers ur name and ensures ur pharmacy experience is pleasant and quick. This is helpful because there is no drive thru. He keeps me coming back. read more

Unfortunately, CVS East Islip has become a haven for beggars, some are aggressive. The entire parking lot is unkempt and numerous complaints to management have remained unaddressed. Some of the beggars are aggressive and one will bang on your car for money & hit your car if you don't comply. I'm in the process of finding a pharmacy that meets my needs & feels safe. read more

I always go to this CVS primarily because of the drive-thru. It makes it that much easier to pick up a prescription instead of having to go inside. Other than that, this location is just like any other CVS. read more

The women who were working in the Pharmacy are rude and incompetent women. I used the Drive Thru and they were very unprofessional and bitchy, never have I ever had this experience at my normal pharmacy. I only used here because I was under the impression it was a 24 hour pharmacy, to find out it's only the store that is 24 hours. After spending several hours in the ER and the pharmacy being closed, I went to the pharmacy the next morning around 8:30 and was met with rude and obnoxious employees. "Your isn't ready we only open at 8am" ok it's 8:30 it was sent from a hospital, Doesn't that take priority. "You'll have to wait 15-20 minutes so we can make it". Okay I'll wait here in my car in the drive thru line, thanks. Which she followed by if a car comes on the line you need to get off and then back on, like hell they can wait just like I am. Not my fault that this isn't ready. Walks away and sends over the Pharmacist who was just as bitchy and instead of making the prescriptions was telling me I had to get off a line and get back on. Are you serious in the time it took you to walk away from making my prescriptions to speak with me they could've been done and I could be on my way. Instead I told you you were incompetent and rude and I will never be using your pharmacy again, I hate big store pharmacies for this reason they don't care about their jobs and certainly don't think a prescription from a hospital is important. read more

I don't like doing these reviews. But I also don't appreciate being hung up on while I'm trying to say thank you. I called today with two questions. That's it. I am no longer am a part of this pharmacy (because of this crap), but my husband is. Or he was until today. Please. I understand working in a fast crazy environment. (Because I work in one and am expected to be nice to customers. Imagine that.) But if it wasn't for the kind cashiers up front I would never come to this cvs again. I can't even count how many times I've experienced rude people in the pharmacy, and I've been understanding every single time. read more

This pharmacy has to be the absolute worst. MD sent over prescription for antibiotics, arrived at the pharmacy three hours later and it was not ready told they are closed and to come back tomorrow. Arrived at 3pm the next day a whole 24 hours later and the medication was still not ready. Always an issue here. Avoid going here read more

Bottom of the barrel. Understaffed, inefficient, dirty store. Went to drive through in the very THICK of the covid crisis and some idiot boy was working the window with the glass open and no mask on instead of using the speaker and the sliding drawer. This happened repeatedly. Pharmacy fills all scripts on file instead of just what you asked for to try to get you to spend more sooner (this is corporate policy). Overpriced. Employees are overworked and overwhelmed (which is not their fault) and subsequently rude. "F" CVS pharmacy. read more

It is a mind boggling experience coming to this store. There is always a long line at the pharmacy. I have to clear my schedule for an hour, just to pick up a prescription. It certainly isn't lack of help, there are 10 white coats behind the desk looking busy. The drive through is closed probably because too many cars were running out of gas idling while waiting. The dmv is twice as fast as this place. read more

If I can give a place 0 stars it would be this place. I had asked the tall bald guy with glasses who was the "manager" if he had a particular product in stock and he immediately responded no, I had asked if they had an item in the back and he huffed as he walked away. I was waiting more than 5minutes to find out that he had left on break and didn't check at all or give me an eta on when it would be in stock. For a so called "manager" looks like cvs hires a bunch of duds and let's them run loose. They just lost my business and I'm a frequent flyer. read more

After reading through the other reviews I have to say that most of those people seem to be having bad days. Having worked over 10 years in retail, the only real complaint I have is the line of the pharmacy either has 1 person or 10 people on it whenever I come through. Which isn't their fault. They have plenty of staff and they do hustle. If other reviewers would open their eyes they'd notice that there are a lot of middle-age to older women who use this CVS and the wait is usually due to 50-60 year old women w/ shopping carts checking out on the pharmacy line (or just ladies who have to wade through their gigantic handbags). I say that if you can't carry it up to the register, then maybe you should pick up your prescriptions first and then do the rest of your shopping. It's the price for going to one of the nicer locations on the island as opposed to the ghetto store near me on 5th ave. in Bay Shore. The good news is that if the line is mostly made up of men and women who don't carry around their entire house on their arm, the line moves extremely quick. Kind of like the supermarket checkout game that everyone plays where you don't necessarily look for the shortest line, but the line consisting of the people who look like they'll be checking out without a hassle. Except you're only 2 line choices are inside and drive-thru. The only issue I did have was when the computers were down and sale prices weren't ringing up; one of the ladies behind the counter was less than helpful and I had to ask for a manager at the front counter, who immediately took care of the issue. read more

Clean, friendly cashiers, well stocked but waiting on line for a cashier is horrible- totally disorganized- no directions on how to line up- it is chaos- if they had a queue system- I would give this store 5 stars- read more

The one star is really not fair to everyone in the pharmacy because Vincent is awesome. But I had the WORST experience at tis store a few days ago. My insurance company put a hold on one of my prescriptions for no reason and the pharmacist not only offered no help but was incredibly rude. He did not realize that I was standing on line while he was complaining about me to my insurance company. Not only that but he purposely made me wait almost an hour for my prescription while he was horsing around with the other employees. Not that anyone really cares but I will NEVER do business at this location ever again. And it's a shame because I shop there at least two or three times a week. Looks like I will have to drive a few extra miles to fill my prescriptions. read more

Never enough people on the registers, long wait times to pick up a prescription, even certain OTC drugs are under lock and key during non-pharmacy hours! I'm talking Claritin and Zzertec which I ended up buying in a food store without having to deal with asking someone to please unlock the cabinet! WORST PLACE EVER! read more

For the most part, the people who help me in the pharmacy department (via phone or drive-through) are nasty, with the exception of a few. They should not be working with the general public. read more

the place has smelled like urine for years, can they please address this issue? Aside from this, it is probably the most popular store in East Islip. the people in the pharmacy department have always been great and those manning the front registers, especially Tamar, are wonderful. read more

This CVS pharmacy was great with my prescriptions until about two weeks ago I went in to fill my prescription that I have been on for a long time now. Sometimes I have to get it filled a few days early because I travel for my job and where I travel to there are no pharmacies around to fill prescriptions. I am literally in a desolate area. Anyways, this one particular pharmacist with long blonde hair (I did not get her name) would not fill it for me because she said it was too early. I tried to explain to her that I have been coming to this CVS for six months now and I never had a problem getting it filled before. She rudely told me to come back in two days, and if I wanted it filled, I can go somewhere else. The pharmacist that usually fills my prescriptions was not there that day, so I left and went to another CVS about 15 minutes away and had no problem getting it filled. I do not understand why this pharmacist treated me the way she did. I was not rude to her at all. I was calm; I was nice when I explained my situation to her. I know the rules on prescription filling. My doctor who prescribes my medicine used to be a pharmacist. He told me that prescriptions can be filled five days earlier than the exact date you would get them filled. Sometimes, people go away on vacation, travel for their job, etc,, and people need their medication. I really would like to continue to do business with this CVS pharmacy because it is close to my doctor's office and the pharmacist who usually fills my prescriptions is courteous, professional, and gets my prescription filled in less than 30 minutes, plus the other employees are courteous also. The only thing I can do is to call ahead that day to see if the pharmacist that usually fills my prescriptions is there; otherwise, I will have to travel another 15 minutes to the other CVS and get it filled. In conclusion, I believe in karma, what goes around comes around. This is to the pharmacist that treated me rudely for no reason, and for the other people she has treated rudely too, if you do not change your attitude, something very negative in your life is going to happen. You cannot treat people that way. A pharmacist is supposed to help people get their medication, within the confines of the law, and be professional at all times. If you cannot be this type of person, then you need to choose another career field. I hope other people will read this out there, and if you have had the same experience I had, and know the name of this pharmacist, please contact me on here. I would love to speak with you. The reason I want her name is so I can report her to the corporate office. Thank you. read more