Manager Corinne was rude and immediately raised her voice when I had an issue. She is also…read moreunknowledgeable about their services.

This location is very well run, always have cashiers and never a long wait and staff is helpful and…read morefriendly

Can you pick up some medicine today today I was in and out the new self-serve thing is good because…read morewhile you're waiting, you could type in information and then when they're ready, they can come and grab your medicine for you so that's a good idea that you came out with for the pharmacy area

I really like the staff here and other than my 1st time out in a mask and some perv jerk....social…read moredistancing is respected by customers and the staff.They always have my mascara and other items in stock.Pretty quick moving lines too.I must sign up for the delivery though.

Very nice and accommodating! I thought it was really sweet how they call you to just thank you for…read morechoosing them as your pharmacy. CVS could never

I went in to refill a script. The young lady can barely speak English then pulled up a medication I…read morehadn't taken in years. When she finally found what I was asking for she claimed they didn't have it. I left then called asking to speak to the manager then asked him to cancel my acct for those reasons. Six months later my doctors office sent a script there in error. I called the 2 current pharmacies I'd been using, neither had the script. Called doc then called Islip Pharmacy. Yes they had it but weren't filling it because I cancelled my account-CLICK. She hung up on me!! I had been waiting 3 or 4 days now for my script the least they could've done was to call me and explain. I asked to speak to the manager she replies 'I am the manager'. I don't want someone who can barely speak English and get so much wrong to handle my needs.

No one ever there when we need to pick up medications- now a small note saying closed as of…read more3/29/22. Patients never notified

There was a point in time when you could walk into a pharmacy and the staff would recognize you, or…read moremaybe remember your name. They could make recommendations for common ailments and have a supply of products to assist. Terrace Apothecary is truly reminiscent of that point in time. They're not random schmos at your local Walgreens scowling at you when you ask for a recommendation on OTC medicine for migraines or noxious foot order or whatever is currently plaguing you. The staff does not change from week to week or even month to month. Mark has been around for a long time and both him and his staff are genuinely knowledgeable, courteous and are much more favorable to deal with over "pharmacy assistants" at local chain drugstores. They also can often fill your prescription while you wait, leaving you time to browse their vast selection of Chapstick and vitamins and whatnot. The only downside is that they don't accept digital scripts. D'oh.

The pharmacy is the main reason we go here most of the customer service people are very nice. I…read moreonly have one bad apple but things happen. I will continue to go here. It's like a family. They take care of us lately though they've been slipping with medicine, a flex card and it's been a lot of issues. Hopefully things change because we don't wanna switch farm.

Islip Terrace NY - Staff is rude, rang up my order incorrectly and refused to fix it, store is…read moredirty and cluttered with stocking carts left unattended in the middle of aisles

Great store it old school pharmacy People are always nice…read more They also are notaries I had my papers notarized by them

Excellent pharmacy in Islip Terrace, Suffolk County; the staff is concerned about the health and…read morewelfare of every customer. The pivotal component of service is the knowledge and care for every detail. We are thankful to have a local pharmacy, offering personal individual attention to all. Our review is based on over 18 years of going to Raan Pharmacy. Submitted by Seymour Williams Family.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

Excellent pharmacy. Staff is friendly and professional (unlike the miserable and nasty staff at…read moreother pharmacies who all look like they hate their jobs). I had a prescription that I needed for pain after a tooth extraction that had just been called in minutes earlier. When I asked if they could expedite it because I was in pain, they said "no problem" and they had it ready in less than 10 minutes! They also have some of the best GoodRX prices anywhere - the few times I had to pay out of pocket due to insurance issues, I paid $20 for one of my prescriptions when my other pharmacy's GoodRX price was almost $400 for the same thing. And I didn't even have to ask about the discount, the pharmacist looked it up and offered it. Highly recommend!

We used the pick up and delivery option online to order some groceries. We placed the order and…read moreshowed up at the time we were given. Brianne brought out our groceries. On the way out of the parking lot, we stopped to make sure it was complete and of course about $60 worth of cold cuts and cheeses were missing. This was supposed to be our lunch. We called the store and were told that they would find our cold cuts and run them out to us. After a 20 minute wait in the parking lot, my wife finally went in the store to find out what happened. She was told our meat order went back to the deli and that it has to be done from the start again. And they all were complaining to the boss that it was Brianna that did it. We were told that We could go home and they would call us to come back and pick up the cold cuts which was not appealing to us. No apology no offer to deliver, our meat, just excuses that this happens sometimes when they're busy. We suck when we're busy, is not a good motto to have. Do not use the service with the store. You will be as frustrated as I am right now. Never again!