I just transferred my family's prescriptions to stop n shop. I actually felt horrible because it's…read morea lot of work on their part. We require prior authorization for a few meds. I've dealt with a Pharmacist I believe her name is Erica. She was so professional, patient, knowledgeable and compassionate. I wish I came here long before now. I just hope we don't become the customers they would rather avoid due to all the work involved with our prescriptions. Looking forward to a long healthy relationship with all of the associates here. It's been a pleasure thus far. JM

The experience I have had at this pharmacy has been atrocious. There is one pharmacist who I…read morealways seem to get that has a horrendous attitude. I'm tired of it. I waited 30 minutes while she was making a call to see if I could get a refill. The 16 year old intern did a way better job than her. The intern told me I could have one pill to last me until tomorrow when I could pick up my entire prescription since I needed to go to work. Why make me wait 30 minutes only to tell me I can't give you one pill. I have to bring in the prescription. Then she walked away and helped the next customer. I HAD BEEN WAITING 30 MINUTES!!! Unreal. No one cares. This pharmacy is a joke and I will be removing all of my prescriptions from Stop and Shop.

This pharmacy is one of the best I've ever used for my medical needs!!…read more The owners are not just entrepreneurs. They are community supporters, patient advocates, and would selflessly assist you with what benefits you most as a customer. I've been going to this pharmacy for over a year now and I never encountered any bit of a problem. I may have encountered dozens of problems with my Doctor's office or insurance but the owners are always ready to help and give advice of what you can do. I'm always busy and don't have time to usually post comments about a business entity but I can't help myself to give back to this pharmacy's unending support. They have the fastest service in getting your medications ready if there are no issues from the doctors office, insurance, etc. You go in and out quick since your needs are quickly met. Let us support our local pharmacies!! You can talk to the owners yourself. You will never see and voice out your concerns directly on the owners or big bosses of CVS, Walmart Pharmacy, Walgreens, etc.!

Efficient, fast and usually very friendly. One pharmacist is…read morea lot friendlier and more personable than the other but both are efficient. The only problem I have is they can't always contact my doctor but neither can I and I know they try.

On September 26th I had an outpatient surgery at the hospital which called in two different…read morepainkillers to this pharmacy to be used if needed for pain after the surgery. On September 28th I received notification that the status of one of them was as of yet unknown and the other one would not be ready until September 30th. It's a good thing I have a high pain tolerance. I called the pharmacy to cancel the prescriptions being filled and to obtain the numbers of three previous prescriptions which I had transferred there recently due to a current move and they only had a record of one of them even though I had confirmed them with the pharmacist at another time. They offered no apology nor were they concerned that I am taking my business elsewhere. I consider that they are totally incompetent, unprofessional and an example of the worst form of customer service. I would tell anyone to avoid them.

Best pharmacy around never ever have to wait it is always ready they notify you with a text I just…read morelove this place

The team here is professional, friendly and very kind! They go out of their way to assist all of…read moretheir clients. You could not ask for a better team of pharmacists and pharmacy techs. Thank you for taking care of my family's needs!

I tried CVS, I tried Target and walmart and even Dale Drug and Walgreens but the Stop & Shop…read morePharmacy is clearly the best I have dealt with. Well staffed, friendly, easy going competent professionals. They will get things ordered that other places will not. They care about the customer as the only priority. Even if you have a million scripts with the oddest items see Bill and watch how a professional gets things done.

Absolutely love this pharmacy. Whenever I call a person answers right away, instead of an automated…read moresystem with 20 different choices when I really just want to speak to a person. Pharmacist Michael and his entire staff are just great. Thank you for all that you do!

Great neighborhood pharmacy. Always very friendly and helpful. Make it your neighborhood pharmacy.read more

Never thought I'd see the day where Rockville Pharmacy didn't care about the health first of their…read morelong-term customers. I went to Vincent's Pharmacy with GRANDMA in the 1970's when it was up in the building across the street from Rockville General Hospital. I went to was a patron when it moved to the strip mall down in back of where the old Zahner's used to be.... My mother used them all her life and they saved her from being extorted by one of her live in aides with me.... then they move and new ownership comes in and wants to utterly ruin their relationship with the long-term customers like I am who only owes 6 dollars and needs medication for a yeast infection that can be paid within two weeks, they can't give me my medication even though I've been paying my bill and have payment on file with them. I'm not one of those who use them wrack the bill up and then move onto other places either.... I cared about my relationship and loyalty to them and they snub me. Well forget them....I guess I'm going to have a yeast infection for two weeks..... these younger people don't know what loyalty of a customer truly is. I'm furious. I wish John didn't sell he cared about the person not the pocketbook when it concerned the health of a person! It's not like a yeast infection medication is a controlled substance either. WTF really? My five star rating just went down to two to one stars with this place. These new owners had better pray to GOD they never get sick when they are older and are denied basic healthcare services. If I didn't know better they are predjudice against people on SS Security or State... He told me to go someplace else and get my medication. He also told me to call my doctor to get a cheaper copay one this is why I think he's prejudiced against those with state healthcare. Why would he say that if this med was only$20? He feels like he should dictate to the doctor what the best medication is?.... I could understand better if it was 60-100 dollars then sure suggest away.... He didn't care I've been a long-term customer.... and I put this up on their reviews and lookie they took it down. THE COWARDS are afraid of a negative review I guess, eh? https://www.healthline.com/.../untreated-yeast-infection... I guess reacting strongly isn't the best way to go about this but... it just hurts to be treated like this when you've been a loyal customer for almost 50 years of your life. 50 years I owe them six dollars from past two months.... I couldn't pay this month the plan was to pay them the third.... I've put in a call to first choice. They do have a pharmacy I'll be calling tomorrow to get the ins and outs of getting them to help me. I don't like the other pharmacy's around here. And now this is the third bad interaction with them in six months' time. I wonder what changed with them. Is it just new ownership or new management? I put in a call to ask nurse how long I can let this go without treatment. NO ONE likes being treated like they don't matter when it concerns who is on their healthcare team. Pharmacy's are part of a healthcare team for an individual. People who have been loyal do not like to feel like their loyalty is disregarded either. I'm not out of line here. The only out of line thing I did was drop the F bomb a couple times. I got the yeast infection because I was on the antibiotics. Now see after hours nurse called me back calling office tomorrow seeing what they can do and then First Choice does have a pharmacy, so I'll take my business there... I'm done. I do NOT recommend Rockville Pharmacy to anyone at this point. They have changed and do not care about those in the community who are on fixed incomes anymore. We have a lot who are. First Choice Healthcare Centers has always been good to us and I go to them for everything. They just started this pharmacy so I'm going to call them and see about rolling everything including my daughter's things over. Want to know what the problem is? Yeast Infection with an open wound. I have a boil that just burst and another one that will be soon on my inner thigh. I have to be very careful the yeast doesn't get into the bloodstream through this open wound. The pharmacist didn't need to know this!

Rockville Pharmacy is great! Super helpful and friendly staff. We used them for prescriptions and…read moresupplies until our insurance forced us to use prescription by mail.

I will drive past 100 CVS's, Walgreens, and Rite Aids to go back to this local Pharmacy. The…read morePharmacists: Ryan and Rachel are fantastic! Super helpful, knowledgeable, they get to know their patients / customers, take time to call Insurance and the Doctors. Ok, so they can't compete with the hours of the Big Box Pharmacies. So Pay for your Rx online and they'll overnight ship it to you. Problem solved. So many advantages to working with a local Pharmacy! Next time you're at CVS, pull up to their drive thru window only to find out it's broken and go inside. Then wait in their germ-infested line wrapped around two aisles only to get to the counter 25 min later and find out CVS: (a) only filled one of your two Rx's despite their App saying it's ready, (b) charge you out of pocket cost bc they never answered your insurance company's calls, or (c) CVS never filled your life-saving cancer med bc they just well forgot. All True! Check out West Hartford Apothecary or at the very least go to a local Pharmacy!

great small pharmacy!! they are very personable and are much better than a big pharmacy. I left CVS…read morefor them and I've been extremely satisfied over the past 3 years

Once you meet Helen, and she remembers your name, you are a friend and customer for life…read more Excellent customer service from everybody employed here, including Bob the owner-pharmacist. His dry sense of humor makes me laugh every time I visit. Now, if only they had a lunch counter......

What a cool place! It's like a throwback to the old neighborhood pharmacy instead of the ones you…read morefind inside a supermarket or the corporate cloned spawns that are dropped around the state like globules of cookie batter on a baking sheet. This is the real deal, a friendly pharmacist that knows everyone's name and gives personal attention to his customers. I saw him spend nearly ten minutes giving some poor soul with a hacking cough incredibly detailed instructions on when to take her two prescriptions. It's a pretty good sized store that also sells toys, greetings cards, and even beer, wine, and liquor! Something for everyone!