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CVS Pharmacy

1.0 (1 review)
Closed • 8:00 am - 10:00 pm

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6 years ago

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CVS Pharmacy

CVS Pharmacy

2.1(7 reviews)
2.7 mi•East Hartford
•$$

The people are nice most of the time. Their automated phone system is a disaster. It almost never…read morerecognizes my phone number, won't recognize my birth date, sometimes I can leave a message to refill a prescription and sometimes I don't get that option. The system is designed where they never answer the phone anymore, but the automated system is extremely inconsistent. I've asked about this in the store and am told there is nothing anyone can do about it. It's not a people problem, it's a general "CVS way of doing business" problem.

The pharmacy attendants, other than the drive thru lady, are very unprofessional. Thought to go…read moreinside, because of heat, that was a mistake was having a perfect day. To have it ruined. Stick with drive thru from now on!. The lady in afternoon insisted I pay 55$ for medicine when I told her I believe my insurance should cover it, my 1st time using this pharmacy, she said your insurance covered most of it , still have to pay the rest. After coming back with debit card and she being so unprofessional and I running late for work I left. I kept thinking, in CT I my insurance covers all medicine. I went around 10am. And knew lady and I went thru drive thru handed same things my ID and insurance, and she immediately knew , drove away with medicine and insurance covered, did not pay a penny out of pocket. Unfortunate it was one " bad apple ". I almost paid $55+, charge. If I did not have to go to work at that time I would of been out $ 55( and change. )I am glad morning shift is " on their game ".!

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CVS Pharmacy

CVS Pharmacy

2.8(13 reviews)
6.3 mi
•$$

I have been a customer at CVS Store #1166 for many years, and my concerns with this location have…read morespecifically been related to the fulfillment of my 90 day supply prescription. Every three months, my order was either not ready by the time indicated via text or email, or it was out of stock, forcing me to visit another location. This changed once Manager Christine Stengel began overseeing my prescription. Since she stepped in, my orders have been handled accurately and on time. Honestly, if it were not for her exceptional service, I would have transferred my prescription to a competitor. Please acknowledge Christine for the outstanding customer service she provides.

When it comes to drugstores, I typically turn to Walgreens. However, I was in Windsor yesterday and…read moreI stopped by the CVS. Right as I walked in, there was a nice assortment of fresh spring flowers and plants. I came in for some eyedrops. So I headed towards the pharmacy to ask the pharmacist for a suggestion. He was very kind and offered me a suggestion, he said most of them are the same, but the less expensive ones you'd have to use more frequently. This CVS was very well stocked. There were some brand new items I haven't seen or heard of before. They have self checkout registers and a person working. I purchased two items, my receipt was as long as I had purchased 500 items. This is a change they could make, unnecessarily long receipts.

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CVS Pharmacy - pharmacy - Updated October 2026

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