Today was my first and only visit to a Harris Teeter pharmacy. Ruth, the pharmacist at this…read morelocation was nice on the phone but another person who checked me out at this location was unfriendly and lacking customer service skills. I recently moved to the area and even though I am less than 1/2 mile from this Harris Teeter, I will be returning back to my former pharmacy company that is over 10 miles away because I know I will be known, will be consistently treated in a basic friendly manner and because the prices were definitely better. I really didn't expect such a bad experience.

I have used this pharmacy since it opened some years ago. The pharmacists are so dedicated - Ruth…read moreespecially! She's been there from the beginning. I have visited many many times with different family members illnesses and have had many different team members help me. They are friendly and willing to get to the bottom of a coupon card to save us money or help negotiating the dreaded "prior authorization". They are my favorites by far. Only drawback is no drive thru! But you can manage to get a pickup with your grocery pickup I think (haven't tried in a few years tho)

Personal, caring service from a local pharmacy…read more The big pharmacies can't compare to the service Hillsborough Pharmacy provides.

Hillsborough Pharmacy just became our go to Pharmacy! Small, local, and very fast the few times I…read morehave been there for our meds. The people were knowledgeable, friendly, and can deliver your meds should you have an issue, for free.

Great local pharmacy. No BS like you find at the larger places like CVS or Rite aid or others…read more Personalized service, great to be known and dealt with on a personal basis. No lines. Returned phone calls ASAP, sometimes they may have to wait a day to get the medication in stock but it's a tiny price to pay for the great experience and treatment you get here. Cannot possibly recommend more highly!

This pharmacy is simply the best. They couldn't fill a script for me, but gave me name of…read morecompany who makes the medication. It is not on many formularies, so I have to pay out of pocket. $375.00, which I can't afford. So i took his advice and contacted the company. Just today, 12/5/19 I received a 6 month supply for FREE. Could not have done this had the pharmacist given me this information, They are very concerned with your health. Could not be happier.

The best independent pharmacy I have ever used! They go the extra mile in helping you out,…read moreremember who you are, and are just great caring people. Go, Carrboro Family Pharmacy!

I live in NC not CA I have been in charge in picking up…read moreother peoples' pharmaceuticals (hereafter "meds") for a great deal longer than I have been picking up my own. I was responsible for: my aunt; a combat officer from Nam; a close friend who had chronic fatigue syndrome (CFS) for 15 years. [She actually became happy with a diagnosis of cancer- because she finally had a "real" diagnosis]; another close friend, my mother, my son & my ex-wife. I have been in VA Hospital pharmacies, regular Hospital pharmacies, pharmacies in NJ (including the old time Pharmacy in Westfield, NJ where I grew up), the old time pharmacy in Chapel Hill down toward Carrboro (right side of Franklin St) that vanished decades ago, the 24 hour CVS in X Plaza (where I met a woman who never smiled in my sight for 7 years), & the old "dope shop" on Ninth St in Durham. In addition, since I traveled as a wetland delineator, I have been in Rite-Aids, Walgreens, & CVS pharmacies all over NC: including the Manteo CVS (helpful, well stocked) and the Nags Head CVS (not well-stocked, but still helpful) and a dreadful CVS in Jacksonville (who have joined the general incentive there to separate the Marines from their money as quickly as possible). I've been ignored, snapped at, stared at with no comprehension at all, had the legality of my own doctor's prescription questioned ("Where did you get this?"), & overcharged. I have been told "I'm sorry; this is the only manufacturer we have in stock." & "I'm sorry but that medication doesn't exist." & "I'm sorry but Medicaid still hasn't cleared this. Maybe tomorrow they will. Can you come back then?" & "We don't stock that. Can you go to the CVS in X (a town 30 miles away)?" Carrboro Family Pharmacy in Carrboro Plaza(at 104 NC Hwy 54 Ste J Carrboro, NC 27510, 919.933.7629) has always been reliable, well-stocked, polite, extremely knowledgeable, & helpful with any confusion I had about my meds or their side effects. I've had very few problems with anyone, or any medication, at Carrboro Family Pharmacy in Carrboro Plaza (from clerks to pharmacists). If I did, they have immediately tried to fix it, and they have either succeeded, or found another road to reach my goal. They accept my goal as their goal. I can easily discuss manufacturers with them (certain generics don't work with me) and they have special ordered more suitable manufacturers for me at no extra charge. They are easy to talk to; have easy access to the pharmacists from the front; you can talk directly to a full pharmacist (not some kind of PA); and you can tell that they care enough to want to deliver top notch professional assistance to you concerning your meds. Not at all like the idiot-staffed BS I have always experienced with the oligopoly that has taken over the entire drug market in North Carolina (Walgreens & CVS). Carrboro Family Pharmacy in Carrboro Plazacombines old-fashioned customer service with swift proficiently using all the 21stcentury tools. Further they have a helpful staff that combines concern, compassion and unfailing politeness with knowledge & real ingenuity in fixing problems that arise. I've been converted. I'll never go anywhere else again. (Humana mail-order can take a flying leap into...) Go there & you will never again be "helped" by someone who glances at their watch before they look at you; then looks at you with eyes showing just a hint of intelligence (& no interest at all); & then asks you in a monotone "Kinihelppu?"

My first time in Durham consisted of moving my nephew to Duke University and finding a grocery…read morestore. The Harris Teeter was just down the road and had EVERYTHING. I could have spent all day in there just perusing all the offerings. They even had an excellent selection of beer and wine. Koury at checkout was amazing. He was so personable and engaging, friendly and respectful, professional and positive. Excellent customer service!

Since we moved to Hillsborough, this is my closest go to HT. It's well stocked and the staff has…read morebeen friendly and helpful. I have found that the bakery is not always well stocked with fresh breads, etc but maybe it was just the time of day that I was there.

The workers in here are super helpful. This is the best place to get your prescription for as low…read moreas possible! They tend to take around 20 minutes to fill your prescription so you might wanna call ahead of time! Great if you were trying to save some money while also getting yourself out of pain/ getting yourself your medicine They have a wide selection of different types of medicines. I come here for dental prescriptions, hospital, prescriptions, and mental health prescriptions. They have it all they also have over-the-counter medicines and food candy and even a little refrigerator filled with drinks you can buy just in case you need to take your medicine right there! Not really any parking but the most convenient for price

I go to Gurley's every month the service is very good, even though they are a small pharmacy they…read morehave a great selection of products for a awesome value. Staff knows me by name when I come in and are always very friendly. Thanks Gurley's and staff!

This pharmacy is great! They are always super quick to fill prescriptions that have just been…read morecalled in. The wait time at the pickup counter is always fast with very short lines if any! They always communicate if anything isn't available right away that needs to be ordered (this is rare and has happened maybe 2 times over a few years).

While checking out at the register at Harris Teeter Store 491 27 August 2025 4:05pm…read more Cashier behind me hit me with her customer's shopping cart. She said, "You need to get that thang out of the way. Implying my backside was in her way. When I paid and pushed my shopping cart cart out of the store, she hit me again and I said , I gave you a pass when you hit me the first time. I am a customer and you should be careful when you pulling and pushing those shopping carts. She then said sorry. I'm not upset, I'm just frustrated that she really didn't care and I was in HER way.

I got prompt service at Duke Outpatient Pharmacy! They had a medicine in stock that my local retail…read morepharmacy had been out of for a couple of weeks, which was awesome! It was easy to walk in and complete the transaction.