ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Shameful lack of professionalism & service. They do not answer the phone. Automated countdown as to…read morewhere you are in line. CVS has a messaging system where they can call you back if they're overwhelmed at the moment. Here, you wait patient only to have the tech/pharmacist lift the receiver & promptly put you on hold. Not even an attempt to ask you to hold please. I only heard her shout, "You got the number?!" & clicked over to limbo. Their QA system will register they seem to answer their calls in a timely manner only but bc they know how to game their antiquated system.

Their photo center is always extremely quick and accurate! I don't think I've ever had a photo…read moreorder that hasn't been ready before my quoted time. And you can always find deals online as well! Their pharmacy is also great! I had lots of trouble at the one up the street on Springboro Pike near Meijer, and this one has been absolutely perfect since I switched!

I use to love Walgreens for the pharmacy, but the last few years have been pretty bad. Everything…read moreis super slow including service. It takes days for my prescriptions to be filled or even shipped in. We just did passport photos for our kids and the girls working were really great with that. It's just expensive to get them done, but they were really helpful in making sure we had the right photos chosen. Pricing for their other items tend to be expensive, but typical drugstore prices.

First time going here, called in to check if they have the medicine. The staff are friendly and…read morepolite. The store has lot of medical stuff ranging from shoes, compression bands and other medical products. A great local store.

The staff at the Medicine Shoppe is by far the BEST group of people we have ever had any contact…read morewith regarding pharmacies. They truly do care about you personally, and we are grateful for the amazing work they do for us. It's the best!

I literally waiting over an hour almost two for two prescriptions at there pharmacy. So if your in…read morea hurry or expecting your meds to be quick i do not reccomend this place

I used the online photo lab... Created a couple calendars. I thought that I had created the…read morecalendars at another Walgreens. Apparently I had used the one on Smithville. I called because I was ready to pick up the calendars... Someone by the name of angel answered the phone and was working the front registers. They were very busy I was checking people out but this person politely took the time to check my photos and find them because only one was found at the time. Very professional and very helpful. Although this Walgreens is slightly further away from the one that I generally use I will be frequenting this particular Walgreens because of angel ...thank you!

I had mixed experiences with this Walgreen's locations - all in the same day…read more When I arrived, I was greeted by an employee who asked if I needed any help. They then pointed me in the right direction, and as I left, I was seriously impressed. I've rarely been greeted or assisted by employees at convenience stores, so it was very nice to have someone standing there, waiting to greet and assist me. I had needed to make a copy of an 8x10 photo (only one photo, only one copy), so I dropped my photo off and was asked to return in an hour. After I returned an hour later, I was told they were experiencing problems with their equipment. They asked that I walk around the store for another 15 minutes, while they prepared my photo. After twenty minutes, I went back to the desk and was told my photo wasn't ready. I gave the employee my phone number and they assured me that they would call when my photo was ready. Three hours later, no one had called, so I went back to Walgreens. The employee at the photo counter was one of the same employees I had spoken with earlier. My photo was finally ready (four hours late, and no one had called), and I asked the young man if they offered any kind of discount - since I had driven out there unnecessarily earlier in the day. The young man behind the counter was quite rude and snippy, saying that it wasn't his fault the machinery broke. All he needed to do was say "No, we don't offer any discounts," and everything would have been fine. Instead, he was very rude and I had to ask him three or four times what my total was when he rang me up. After filling out a complaint on the Walgreens website, the manager contacted me and sorted everything out - which slightly bettered my experience. Overall, the store is alright. Depending on who is working, the customer service can range from horrible to amazing.

There is a female with a supercilious attitude. Talks with…read morea condescending,cold, harsh tone. You need to work on that, "honey". Don't get on the phone with customers. Have someone else with good manners take the calls. The customers will appreciate that.

The owner doesn't mind being rude to iOS loyal customers. My doctor's office called over there and…read morehe was an asshole to her, too. Their customer service skills completely suck. Would NOT recommend unless you feel like being on the receiving end of verbal abuse.

Very rude and seemingly racial pharmacy staff. Will never return. Just asked a question and got…read morethee rudest response and loaded attitude ever from so called professional people.

This is my favorite store in the greater Dayton area. It is…read more I had never experienced Drug Mart before, as they were not available in other cities where I have lived. I am not sure why because the store is amazing. It's like Kroger wrapped into Walgreens into Hallmark into Target into Dollar Store into Big Lots. Need some organic milk? Check. Need Christmas decor at cheap prices? Check. Some special vitamins? Check. Maybe a kitchen appliance, like an Instant Pot? Check. Expensive hair products? Check, check. DVDs? Check. Maybe an ankle brace a year after your surgery? An entire selection at 1/4 the cost of CVS. How about a furnace filter and some special light bulbs? There's an entire hardware aisle for you. Some freshly made chicken salad? Deli in the back. Huge ice cream selection? Craft beer? Wine? All you chunks are covered. $1 random items in a bin? My fave. This is my favorite place to go and park right in front, fill my cart, spend $100 no matter what I need, and leave with bags and bags at reasonable prices. The employees are all also so very sweet. How often do you go somewhere you don't feel totally taken? This is my happy place.

Terrible. Made an appt for COVID Vax. They texted confirm for same day appt. Upon arrival, was…read moretold that they had people call off so werent doing vaccines. This is the 3rd or 4th time this has happened. Luckily, there is another CVS on Wilmington Pike and they acceptwd me as a walkin and were goid, friendly and caring. Transferring ALL my pharmacy needs to this CVS. In shirt, Oakwood CVS isbuseless and should be closed. ​

i really like this cvs and pharmacy. they're helpful and courteous. It's the only place I go for…read moreprescriptions

The pharmacy is great it's where I get my prescriptions every month! I thank u pharmacy for taking…read morecare of me! Bless u all!

I spent close to an hour trying to get a passport photo. The person had to consult with someone…read moreelse to get a shadow from an earring erased. I suggested to retake the photo. They did not tell me anything about earrings before they took the first short. They spent an inordinate amount of time trying to doctor it. When I got it home, it was immediately rejected by the state department. I took it back and they had absolutely no idea what was wrong with it. To make it worse, they would not give me a refund because it was against store policy. I'm disputing it with my bank. How hard is it to take a digital photo against a white backgroud? Too hard for these people! They do not know the rules for passport photos from the state department. Beware if you have your prescriptions filled here. Total, utter incompetence.

Extremely poor service...understandable that these things happen on occasion but after more than a…read morehandful of visits I have yet to have a positive experience with this location. Worth going elsewhere.

The pharmacy techs at this location are rude and lazy. They will mess up your order and then laugh…read moreat you when you have to return to get your full order. Just rude and embarrassing. Have some respect for yourself and your customers.