So now before you even speak to anyone, they yell at you to "sign in !" I said excuse me? "JUST SIGN IN ! " I said what are you talking about? So she said, Just tap the screen! So now we are doing their job checking us in and have to answer questions that have nothing to do with why we are there. Like vaccines, ya want any today? So you put everyone at risk for touching the monitor when NONE of that is necessary especially when the screens are not cleaned between customers. I will refuse to do your job in the future. I swear every time you make changes you certainly don't have the customers in mind. Customer service is really starting to SUCK at CVS !! read more

Absolute worst. Worst in customer service and worst in overall organization. I shopped at cvs for 23 years and will NEVER walk into another cvs because of this store and specifically the staff at the pharmacy. They are so rude and incompetent and should be evaluated by corporate. Horrible people and very bad experience. read more

Management please check your employees because one of them talked very rudely to one of my nurses. For some reason this cvs has issues getting my accutane ready, I've had to call sososooo many times just to check with them that I got my prescribers confirmation and I'd be back and forth with the nurses and cvs and eventually one of the cvs workers told my nurse to tell me to change locations if it's such a problem. HELLO? That's insane. Ever since switching to the cvs in the target I've had NO issues. read more

So many frustrations with this location. There's never enough clerks at the front, which causes an extended wait. I get it- it's a small store but holy moly it takes forever to check out! The photo department also has a hard time packaging your orders together. There's been multiple occasions where I have photos printed and half of the order gets left out, and then they claim they can't find them. Then, there are so many times where you're on hold for the longest times. One time I was on hold for 47 minutes- YES 47! I know they just take their phone off the hook on busy days. Okay okay- just speculation but sheesh! On the positive side- the pharmacist is always really helpful and the store is generally clean! read more

I like CVS. Their loyalty program (ExtraCare) is amazing and has saved my husband and I so much money! Their coupon policy is much better than Walgreens. Signing up for the 'ExtraCare' program is super simple. You can get a card in store, or you can sign up online. Have them scan your card every time you make a purchase, no matter how small. There's a kiosk inside the store where you can scan your card and receive coupons. There have been many times where we've received coupons for free items, which is always awesome! This location is usually out of the free items, unless you get there super early on Sundays, BUT you can take your coupon to any CVS store and get your free item if they have it in stock. Store is clean and tidy, and most of the workers are nice (watch out for the night people, there are 2 younger ones that are grumpy). I have used their pharmacy for a flu shot, and that took forever. I was the only person there and I waited 45 minutes. There were 5 or 6 workers behind the counter. The pharmacist had to give me the shot so I had to wait for her to stop taking a break / talking on the phone / whatever she was doing. Around the 15 minute mark I saw a few workers leaning against the back counter so I asked the person at the pharmacy register if the shot was almost ready. She said they were working on it and that the pharmacist would be right out. I didn't think they had to mix it together in a chemistry lab in the back, but I don't work there so I don't know. 15 minutes later, still no shot so I went up to the counter again and was told it was almost done. At the 45 minute mark I was about to say forget it and leave, but the pharmacist came out. The shot was quick and painless, but with the wait being that long for one shot I will go somewhere else next time. Go here for last minute groceries, health items, and makeup and skip the pharmacy counter unless absolutely necessary. Get an 'ExtraCare' card and start earning some rewards! read more

The last thing you want when you're sick is the frustration of dealing with awful costumer service. No one knows what they're talking about, super poor management of employees and store hours leads to super long lines and wait times, you can't get a representative on the phone, I'd highly recommend going to a different location. read more

I was out of some medicine I called CVS requested a refill all my refills are normally 30 days Supply do to my income after I picked up my medicine they told me to cause I thought it was a little high I paid it got home and the one I called in, when I got home it was a 90 day supply that's why it was so expensive and they refused to take the unopened bottles back. I have had so many problems with this CVS calling in more than one prescription when I'm get there 3 or 4 hours later there's only one ready instead of all three or all four I get there and then tell you that they can't fill it orally call in a prescription and they tell you it's going to be in 4 to 6 hours before you can pick it up but people are not very helpful. read more

I went to CVS for an appointment this morning for Covid testing. Did not know I would be swabbing myself. They give you an instruction sheet but you don't have time to read it before they start the test. I never heard the technician Tell me to rotate the swab in a full circle three times on the inner wall and then hold against the wall for the 15 seconds. I came home and read the instructions and found out I was supposed to do this. I called the pharmacy and the technician said she tells everybody to do this. I'm not hard of hearing so I don't know why I didn't hear it. She was watching and she should have been able to see that I did not do that. Now I feel like my test will not be accurate. They don't care. read more

We shop here to take advantage of the coupon and extra bucks system. Check out iheartcvs.com for advanced sale ads and help on finding deals. That part aside, this particular location is so-so. My main complaint is that they rarely have the sales tagged on Sunday mornings. We roll in around 10 or 11am, and most of the tags have not been posted to help you find the deals. Be sure to grab a sale ad when you walk in and use it as a crutch. There are some really friends cashiers here most of the time, but there are a few that are less than thrilled to be there and make checking out extra difficult for no reason. It' s a matter of location and convenience for us to shop here. If they are sold out of an item you're looking for, they will usually let you substitute something similar for the same deal. Just ask a worker. read more

I like CVS. I think I prefer Walgreens, but that may just be because I am familiar with it. They have a savings card which helps though. read more

CVS Pharmacy - Drugstores Near Me - BROKEN ARROW, Oklahoma

We absolutely love CVS and have been loyal customers since they came to town! Sarah, Joshua, Connie, and all of the crew in the pharmacy are top notch! Getting coupons and Extra Care Bucks every time we show up is a huge help for this family of six. It's nice to be able to go to a major chain and the pharmacist knows your name. read more

I love my savings card thru CVS, and love the staff at this particular store. They are incredibly kind and welcoming any time I have went in. I have only had one issue with a product being broken, took it in and they replaced it with no problem, and a smile! read more

Very disappointed in CVS. Their posted business hours are 7:00am until 10:00pm. I was in front of the store at 9:20am and they still were not open. I got what I needed at Walgreens instead. CVS is closer to my house but I will probably continue to go to Walgreens because they are reliable. read more

I was Refused Service | I asked them to transfer my prescriptions from another brand pharmacy, went back the next day and they said that they never got the FAX from the other brand pharmacy, FAX? what about calling? How do you think I feel? I guess they got their point across... I'm not the right brand for them. read more