The biggest improvement would be answering the phone l. I had to call 14 times to get a question…read moreanswered. One person answered but didn't know how to transfer. Called every dept including HR and nothing. Finally someone answered and said hello and set the phone down to have a conversation. I see why you have a 2,star rating. Thanks for wasting an hour of my day yo ask a basic question. Your store is a joke. I will be calling to speak to the store director. Absolutely disgusting customer service

You have to really watch the checkout staff. They charge you for multiple items when you only have…read moreone on the belt. They are rough on flower bouquets. I have had multiple stems broken at checkout when they were not damaged before handing them to the staff. Tonight they only gave me a partial receipt. 71 out of 99 line items and the remainder were left off. When I called customer service, the only answer was to come back and get another receipt. I talked to the store manager, Lizzy, and was told I was being rude and shouting! I had her on my speaker so I could adjust the volume so I could hear her. I was not shouting. I am 73 years old, handicapped, hard of hearing, and living on a fixed income! I cannot afford to be driving around back and forth to this store wasting my expensive gas because the checker messed up my receipt. She should have looked at it and realized it was not complete! If anyone was not being understanding it was the manager! She needs to be coached to be a better listener and to respond with empathy! Very bad customer service for sure! Neither customer service nor the manager even bothered to apologize for the inconvenience of their error!

I'm really sad to write this review. Curtain Drug used to have great service. But over the last…read moretwo years the quality of service has drastiically taken a nose dive. The staff is just not friendly. If you ask questions they are aggravated with you. It's so sad. Jenks is such a wonderful place to live. We are a kind welcoming small town feel community. I hate that I'm having to take my business from a local business but I want to go somewhere that greets me with a smile.

Great people and service. Can get it overnight if not in store. Knowledgable!…read more100 times better than Walmart!!

Every time we have to use this pharmacy it's a disaster. The staff is super unfriendly and not…read morehelpful at all. I cringe when my regular local pharmacy is closed and we need a quick prescription. Had a prescription for my son called in. I had a copy of the prescription as well. Staff said they didn't have the prescription in their system (even though I had confirmation it was sent to Walgreens) to fill and they wouldn't accept my copy of the prescription either. This was for a simple antibiotic for an ear infection. Nothing out of the ordinary.

This is the worst pharmacy I have ever dealt with. When Med World closed and they transferred my…read morehusband's prescription to Walgreens - it has been one thing after another. I would not recommend anyone go there, the customer service is horrible and there was only one pharmacy tech that knows what they are doing and his name was Allen. They need to train their pharmacist and staff in customer service. I am transferring all his prescriptions to another pharmacy, and we will never step foot in this location again. BEWARE would not recommend anyone use this if they want customer satisfaction - they DO NOT know the meaning of the words. We pay a lot of money out of pocket for co-pays for prescriptions and they also received money from insurance. As senior citizens this is not the place to go.

Great service.. very attentive. The staff here is always willing to answer questions and advise…read more Convenient location and great pricing make this a WIN.. WIN! If they don't have what your looking for they will order it for you.

I've had quite a few problems with this pharmacy. 70% of the time I have no problems, but the…read moreother 30% is a nightmare. I tried to fill my sleeping medication 1 day early because I need to leave town for a week, and they denied it and said they aren't willing to fill it a day early because "too early is too early". Furthermore, they made me feel like I was asking for something I shouldn't have been in there short answers, and poor replies. In the past, they have deterred my doctor from prescribing me other medication's which I thought was weird that a pharmacy has that much reach but OK, it is what it is. On top of this, they also tried to get me to pay for 10 one 1ML doses instead of one 10ml dose, because they claim the drug will expire on the ninth week, which is absolutely not correct. They apparently just want the extra money it cost to buy the individual packaging. Finally, I have never felt like they are by any means warm or inviting. I feel this mostly from the head pharmacist. Everyone else seems to be just fine but the head female pharmacist that looks like she has recently started going grey (by no means am I defining her by this, rather it's a physical description that I can describe her by), is where I often have the majority of my issues. I completely understand that her license is at stake, but customer service never seems to be in her top priorities. I'm going to switch to Walgreens. The only reason I didn't in the past is because GoodRx didn't always cover everything at Walgreens, but it looks like that has since changed. Hoping that I can find good customer service there in hopes that not all pharmacist are this way. I have to use a compounding pharmacy called Carefirst for one of my other prescriptions and they have phenomenal customer service. Maybe I'm comparing apples and oranges, but they have set the bar high and Walmart has not come even close to even seeing the bar. Honestly, it simply feels like they are about the numbers and not the people. 5 to 10 years ago this was quite different but I guess this is how the times are changing for the big pharmacies.

Always have my prescriptions ready on time & very familiar with the insurance situation on what's…read morecovered & what's better paying on a low cost cash option. I love the text messages when my prescriptions are ready. Liz is very friendly & knowledgeable with all my prescriptions & if there is ever a question or a hold on insurance about my prescription she'll call me to confirm. I highly recommend a 5 stars & iv'e been a customer for 10+ years!

Is Reasor's at 71st & Sheraton trying to close this pharmacy? Their obsolete notification system…read moredoes not work & according to pharmacy employees, their new owners are doing NOTHING to update it. Drive-thru window is on the passenger side of the car. They just spent MILLIONS RENOVATING this location & did nothing to make the easy correction of this problem. They are closed on Sundays & Monday holidays which means they are closed 2 days in a row. They are open to sell tobacco & alcohol on Monday holidays but not medication needs. Even with all of these problems, Reasor's is still 1-2 stars above Walgreen's or CVS.

In searching for a new Pharmacy, a Google search brought me to Medicap. I called and spoke to a…read morelovely lady that was incredibly helpful. She took my name and said she would keep an eye out for the prescription. As soon as they got it, they texted and had me call to verify and discuss options. I am so impressed. I've never had this kind of experience with any pharmacy before. I highly recommend them. I am pleased to find such a wonderful business.

This place is pretty awesome. I usually try to stay far far away from doctors, which means I don't…read moreneed medications a whole lot. But I recently had strep, so there's no way around a doctor's appointment there. The second I came in the door of this pharmacy, I was greeted by someone. I gave him the subscription and within like two minutes it was ready. He even gave me some advice on how to take the medication that my doctor hadn't given me. So, bottom line, this pharmacy gets a total thumbs up. Awesome. :)

Pharmacist is very helpful and knowledgeable the staff is as well they always call me when my…read moreprescriptions are ready. They also do deliveries if you need that service.

A friend recommended this pharmacy to me. The pharmacist went out of his way to help me by…read moreexplaining why past medications for my persistent condition may have not worked. His consultation was thorough and he had helpful recommendations for managing my AI disease. The other employees were quick, friendly, and professional. My experience was above and beyond my expectations, even though my friend had already told me they were great! You will not be disappointed if you give your business to Med World in Sapulpa.

Great communication on RXs, very proactive, helpful and responsive. Good automated system and…read morealways personable service when you are at the pharmacy.

They love making you wait in the drive thru and then closing the window. I waited for 15 mins with…read more2 cars in front of me. Corporate needs to check their drive though times

Only used this pharmacy because my prescription wasn't covered by insurance and it was close to…read morewhere I was going to be that day. Will never use them again, I went in the first day and was told they didn't have it but it would be in the next day so I asked if they could call me when it was because I live 30 min away. Didn't get any call and had to be there on Friday so I went in to check, I was told it wasn't there and she didn't know when it would be. Was not in the least bit concerned about helping me. She was rude and didn't even finish our conversation she just acted like I wasn't there. So I waited until Monday and called, it would only let me leave a voicemail so I did and got no call. I called again on Tuesday, left the voicemail and was called a bit later. I explained it all to her and she said it went through insurance and I said I told the first person I spoke to the first day that I was paying cash that I didn't want it to go through insurance. After a long hold another person says it was had been there and told me the price. She asked if I wanted it and I said yes that was what I originally said in the first place. I'm not sure why I had to go through all of that to get a prescription, especially if I'm just paying cash. Should have been an easy transaction but they made it extremely difficult and unpleasant. I would not recommend this pharmacy, makes me appreciate my Walgreens pharmacy in sapulpa. Never again!!!

just started there. pharmistis is super friendly and helpful. goes the extra mile. I am glad we…read morechose this store.

Drive thru pharmacist assistant lady is so beyond rude that I recommend finding a place where…read moreservice is polite and helpful even if you drive a little farther

Terrible costumer service, kept rolling her eyes, and sighing. When I asked to take a passport…read morephoto she said "Ofcourse you are"