I have COPD and either I my wife go in to the pharmacy in Augusta on the Leighton Rd. once a month…read moreto get cannulers. I was one day I stopped in and a woman asked if she could help me. So I sat down and told them what I needed and she proceeded to call the back room Warehouse and tell them that I was there to pick up cannulas. She got off the phone and noticed that I had set my tank of oxygen down on its side inside the tank carrier that you provide, a black one. She asked me if I always put my tank down on the side like that. I see yes I sometimes. She told me that was wrong. If I lay my tank on its side, it won't produce the oxygen that I need to help me breathe. That is not correct. I looked it up. Also that day she asked me if I ever use my tanks at home. I said yes I do sometimes. She proceeded to tell me in a very condescending way that it shows company came to my house and check to see if I was using my oxygen concentrator correctly and they check the hours meter and it didn't match up the way it's supposed to then I could have a problem with the insurance company. I feel this is also a load of, well, you know what. If the insurance company wants to come to my house and see if I'm using my equipment properly then they're welcome to. And does it really matter as long as I'm getting the oxygen that I need? I don't know who this woman is but I know where she sits in the office so if you'd like to know who she is I'll tell you. I hope you train your receptionist that are in the office a little better than this in the future. She was very condescending that day and I left that place extremely angry. Your ladies in the office need to do a better job and stop running the miles about things that they don't know what they're talking about. That's it. That's all.

I have called and called and called can never get anyone on the line and when I did they hung up on…read moreme. I have had nothing but issues with this place and I would Never go here if I didn't have to for medical supplies. Worst experience I have ever had with a pharmacy

Grumble grumble... I managed to drop my sunglasses some time this morning and got a big scratch on…read morethem. As I was passing through Augusta, this Walgreens crept into my vision and so I stopped in for a replacement. The store is the usual set up with personal care, greeting cards, drinks and snacks, cosmetics, over-the-counter medications and a full-service pharmacy. Sunglasses are on an end cap of one of the aisles with a reasonable selection and priced as low as $10 and higher than $20. I found a decent pair for $15 and paid for them at the front. This Walgreens does have a drive-through for the pharmacy and a large parking lot. [Review 10021 overall, 1604 of 2018.]

Incredibly long wait. Got several texts saying meds were ready when they weren't. Rude people…read morestaffing.​

Again, the China Pharmacy has come to our rescue. After 7 attempts to get a prescription filled…read morethrough our insurance company's mail order company, and needing an emergency refill twice from Hannaford, we finally gave up on mail-order for that RX and stayed with Hannaford. Each time we call, the service is excellent, ideas for overcoming issues are reasonable and helpful, and our prescriptions are filled quickly. The pharmacist and assistants are always positive and caring. It is always reassuring to talk to people, and not have to wait for long periods of time only to discover that the virtual assistants are not in service, and the computer service that is recommended is not working. I sincerely recommend the China Pharmacy for your medical needs. Lydia B.

I normally used go here all the time prior to yesterday. With this new pandemic and with no one…read morerealizing how masks work, this place is a place to avoid unfortunately. I had to pick up my husbands meds and went in with a mask. They DO NOT require masks at all and about 75-90% of the people in the store did not wear one. I walked by 2 men stocking shelves and both had masks under their chin (not covering mouth or nose). I stood in a line at the pharmacy in back of a woman who was sick and coughing with no mask and her hand full of cold med, no one asked her to put one on and she coughed without bothering to cover her mouth as her arms were full. It was the grossest experience walking up and having to sign the same thing she also touched with no sanitizer or wipes anywhere. There was a sign on the door asking people not to bring in reusable bags so you only get to use the plastic ones they give you. But that's it. The important precautions that work (mask and social distancing) are NOT in place nor are they enforced. I have a husband who has emphysema and one kidney. The risk just from me picking up meds was unreal. I am definitely using another pharmacy and grocery store that takes precautions seriously and knows how masks protect others and not the person wearing them because this was so dangerous. I wanted to shop for food but after the pharmacy, I just left. If you care for anyone you love, don't bother going here. This is the closest store to me and the nearest other one is a good 45 min drive. I'm unhappy but if I have to travel that far, I am going to. This was unreal.

Fantastically helpful and friendly staff. We had a series of problems, all of our own making, and…read morethey could not have been nicer or more accommodating. Highly recommended!

I like this store a lot! The staff members are super friendly and helpful, but not overbearing…read more The store is well stocked, clean and organized. We found everything we were looking for and my little nephew found more than I was hoping he would find LOL, M&Ms for the win. The self checkouts were all working! That's the first from the stores I have visited in Maine. The process is super easy, there was a staff member nearby and jumped into action quickly when the customer next to us accidentally scanned an item twice. They were friendly when helping and didn't seem bothered. There is plenty of parking and it was clean and well lit. I highly recommend this store for your retail, pharmacy and vaccine needs.

I never do reviews but this one is a must!! Erin Nalpa is the pharmacist at shaws/osco pharmacy on…read moreKmd Waterville maine and is hands down as good as it gets. She is allways smiley when talking to her customers, no matter how busy she is she makes time for everyone and if any problems arise she goes above and beyond to help you get thro the process. I am lucky enough to have her as my pharmacist and know I am in good hands. That's a feeling you can't pay for at times and it's something she provides without a second thought. I hope you see this Erin Nalpa. You deserve this review and so much more. Thankyou for all you do!!

One of my favorite places to go... They usually have a good selection. I always check their flyer…read moreand they have some great sales going on weekly. They usually beat Wal-Mart's prices on many things if you get them in sale. The staff is very friendly and helpful.

Time 2:46 PM Est, I called the CVS 24 Stone Street, Augusta, Maine Pharmacy store to get them to…read moretake a prescription off my account I do not need and my doctor never ordered to have made or refilled, and they had me down for a auto-refill of ALBUTEROL HFA (PROVENTIL) INH Asthma inhaler, and I already been taking the VENTIL only inhaler, the other one makes me sick to my stomach and I told them this over the phone too, and the workers was rude and interrupted me more then once and then said I as being rude for interrupting them when they were speaking to me over the phone, and their auto-operator phone program kept hanging up on me too and then the female Pharmacist as well cause her works said I was being rude over the phone when I was not !! She also threaten me by telling me if I don't change my attitude that she was going to call my doctors and tell them I won't be allowed to use the Pharmacy at CVS 24 Stone Street Store anymore cause I am rude and will not change my attitude, when it was the workers doing it to me first and their auto-operator hanging up on me when I asked to speak to a "Live Person" or "Live Agent" !!! Then the Female Pharmacist was Hanging up on me too, on purpose and she admitted to it as well !!! I will be contacting CVS head office about this outrage !!!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.