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    Cutting Edge Property Services

    1.0 (1 review)

    Services - Cutting Edge Property Services

    Snow removal

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    8 years ago

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    BestYard.com

    BestYard.com

    (43 reviews)

    Can't complain about Best Yard's service as they're insanely responsive, have a very quick turn…read morearound time (you can schedule them to come the following day- or at least that was the case for me), truly listened to what we needed and wanted done with our property and supplied us with extremely hard workers! The only reason why I took a star off is because I didn't notice ANYTHING when it came to weed control, even though I was notified a few different times that someone was coming to our house to take care of them (I think they came three times). This isn't a deal breaker for me, so we will probably use BestYard again in the Spring!

    14 years with Chris Dominy's (the owner/operator) company. 2024 was the first year we ever had any…read morereal issue them (they were terrible at letting me know they were onsite post pandemic, but the work they did was always solid... and prior to then, they were absolute rockstars), and the problem ultimately turned out to be Chris and his lack of customer resolution skills, in my opinion. One of his techs tore out a section of lawn edging (photos included) when he aerated our lawn on 11 Jun 24, leaving a 2 to 3 foot section of torn and chewed metal exposed and hanging above the lawn edge for kids and HOA's alike... and never bothering to mention it. The tech scooted on me after damaging the property. Having had plenty of experience with managing tech's of a different sort, I can forgive odd personnel issues. Chris actually contacted me the day prior, but the question was if the Tech had ever even come out, to which I replied the negative, but then discovered the damage and aeration evidence that following morning, and sent him the photos you see attached. What can't be forgiven was Chris's response. It took him 2 full weeks to send out somebody to repair it. I got excuses, including him being on a trip out of town, but long story short, it was not until 24 Jun that I saw the repair. After only 3 (professional and polite) emails asking for an update (which I only started to send after a week of silence following "I'll look into it"), it was clear that I was a very serious inconvenience to Chris at this point, for wanting him to make good on his tech's error. The repair itself, no complaints. Chris emailed me personally yesterday, to inform me that his company no longer services my area. Honestly, it felt like I was fired as a customer in retaliation for this experience. Either way, I was already looking into a replacement for BestYard.

    Cutting Edge Property Services - snowremoval - Updated May 2026

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