I've been coming to Chelo for over 2 years now! She has slowly made me more blonde by adding…read morehighlights and not over charging like some other people do. Everyone loves my hair and asks who does it. She takes her time with my hair (4 hours usually) and cuts exactly what I tell her. The salon is also a barber shop so don't be discouraged when you walk in.. I prefer morning appointments. You won't be disappointed! Let her know I sent you in ;)

you can get a great haircut at a reasonable place. Great service. The owner Chelo is very…read moreprofessional. Ana, the stylist is very professional . The place can get very busy you need to call in to make an appointment.

Friendly, accommodating, and understanding to your needs are just a few great traits this business…read morehas. My wife and I moved into the area about a year ago and discovered this great family owned business. The quality and service is outstanding. Highly recommended!

Ladies! DO NOT CUT YOUR HAIR HERE! Alejandra does whatever she wants! I went there for a trim and…read morelayers (hair was 4 inches below my shoulder) I told her I was letting my hair grow and she chop it! Now My hair is super short with layers! SOMETHING I NEVER ASKED! Don't go there! She's good with men's cuts not women!

I had the worst night here. My 17 year old was taken advantage of by the hair stylist, she was…read morecharged 100 for the bluish color in the picture. When I asked the stylist to explain the charges, she got offended according to her; she charges well over 100 for that service! But she gave me a "discount" and only charged me 80! Mind you, that my daughter's hair was already super short and she only needed a clean up. Then she accused me of wanting to get service for free, and hung up on me! She also said that there is no manager there, if you ever have a complain, forget it! I had to call the police to get to speak with the owner. And to top it all off, the anonymous hair stylist didn't even get the right shade, in fact she referred my daughter to Sammy, for the right shade! Horrific customer service (I had to call the police to be heard), mediocre work (didn't provide the right color), and extremely overpriced ($80- with discount to color less than the crown). Visit google reviews, I uploaded a picture of my daughter's hair, I don't know how to post pics here.

You go to Pizzazz for a great haircut but you keep coming back for the amazing employees. Marie,…read moreGia and Nicole are top of the line stylists and do an amazing job Every. Single. Time. First haircut I got at Pizzazz changed my life. If you're questioning how a haircut can change your life then head over to Pizzazz and find out for yourself.

I've been coming here for haircuts for almost 25 years. Araceli is the ONLY stylist that I see but…read morethey're ALL wonderful! Angelica is amazing with Color! I live farther now but still take that hour drive religiously! My hair grows and feels so much better after visits. If you don't know about this place you should have already. Truly ChiTowns original stylist!

I have been a long time customer of Classic Touch, it also helps when you know the owners. I have…read morealways had issues finding someone to do my hair without damaging it and I thought I had found that with the two sisters (Alicia and Araceli) - I was WRONG. I had been going to Classic Touch for over 8 years and the sisters always did a fabulous job whether it was the cut, the style or the color. Up until recently I have not been too happy with them. I only get my hair done with the two sisters and no one else and they both should have known this detail about me for being such a repeat customer. In November 2013 I decided to go ombre - Araceli had done such a fabulous job with it! When I returned in January for a touch up, her sister, Alicia, did the touch up. After having the dye washed out of my hair, the end result was my hair being dyed a platinum blonde. I dont know how often you see platinum blonde ombre on someone's head, but that is not how I wanted it or how I had it the first time - I had a more subtle blonde. I literally was about to cry because now the color was not what I wanted, but also my hair was fried to the max! Alicia decided in order to bring down the color she needed to put some toner... end result - my hair turned silver and purple. I wanted to cry. How was I going to go to school or to my internship with purple hair. Luckily after a few washes the ends became a darker blonde. However my ends were fried to the point where I could not leave my hair down - it looked like straw. Months later I was done with the ombre and decided to go back brunette. Araceli said that I should go darker than my natural hair to get the blonde out. I thought "Okay, she'll do it and it'll look fab like all the times before". NOPE. Because she was sooo busy with another client here ASSISTANT dyed my hair. LET ME REMIND YOU THAT I NEVER LET ANYONE ELSE BESIDES THE SISTERS DO MY CUT/STYLE/OR DYE. The assistant covered my hair in black ... missing spots along the way. I did not know that my hair was not fully covered until I got home and was told. My issue was with the sisters - they did not take care of my hair the way I thought they would. I gotten my hair straightened by Alicia and she never once thought to let me know that the assistant missed parts of my hair. How unprofessional is that? I have gone through the ringer with this salon and I will never go back. It was good while it lasted, however I thought I found my "go-to" place for hair. Now to start searching again. Hope this helps anyone out there.

One of the better spots for a cut and I been long for a good place for a minute and they have fair…read moreprices too

This place always takes more than 30+ Minutes for 1 haircut and is really full of hairs on the flor…read morethat make my shoes dirty

First, 2 weeks ago I booked an appointment via their web page and luckily I called 2 hours before…read moremy appointment before I drove 45 mins as they claimed they didn't have. While on the phone with them I made 2 appointments for 5 days later and 1 hr and 10 mins before my appt I get an email cancelation. Not even personal touch to call and tell me or ask if I can reschedule

Raveece the shop owner has been my stylist for years. She believes in healthy hair, and my hair is…read morethe longest it has ever been since I have gone "natural". The environment is clean, professional and welcoming. Her hair coloring and curing are superb! They have online scheduling for appointments which is very convenient and their prices are shown so there aren't any surprises. I highly recommend this shop for your haircare or make up needs. Below is a picture of my bob she layered and cut... also a pair of cute sunglasses I bought from there too.

My haircut experience went so well with Paula. She gives…read morethe best hair washes. And she made me fell completely comfortable giving me a completely different hairstyle. Their products are also amazing. Already made my next appointment.

Very insisting in me hoping the team. Meet them up once and said I was ok to work there, set ups…read more Coffe date w the owner. Left because I was tardy but very rude. Will not be going here. Best of luck tho

I want to clarify a few things, because being called a liar and having my experience dismissed is…read moreextremely unprofessional and not acceptable. I have been to this salon three times. I continued to return specifically because I liked one particular hairdresser and had no complaints about her work. My review was never an attack on the stylists themselves . However, I did feel that the environment was unwelcoming at times, and after my third visit, I felt it was important to be honest about that experience. Part of my review included concerns that were shared with me by my sister, who no longer comes to this salon due to feeling uncomfortable and out of place. She explained to me that on multiple occasions she felt she was treated differently, received looks that made her feel she did not belong, and was consistently serviced last while other customers were taken first. She is not confrontational and chose not to address it herself, but her experience mattered to me, and that is why I mentioned it. Sharing someone's lived experience does not make me a liar. To say that dismissing someone's feelings or perspective as "insane" simply because it does not match your own is deeply concerning. You cannot prove or disprove how someone feels in a space, regardless of who else was present that day. Asking a stylist basic questions about management and tipping was not done maliciously. I was simply trying to understand the environment and leadership of the establishment something customers are allowed to be curious about. Unfortunately, your response has now answered those questions for me. I fully understand that this salon primarily serves children, and that delays can happen. My issue was not the eight-minute wait itself, but the lack of communication. Being left standing to the side without explanation while others are attended to naturally creates confusion and discomfort. A simple acknowledgment would have gone a long way. I acknowledge that I could have explained certain parts of my review more clearly, and I am doing so now. What I will not accept is being labeled dishonest or having my concerns minimized instead of addressed with professionalism. I am entitled to my opinion and my experience, just as other reviewers are. I returned for the skill of one stylist, but overall, I did not feel welcomed, and your public response has reinforced that feeling. This interaction alone has ensured that I will not be returning. I also find it concerning that, rather than seeking clarification or addressing the feedback constructively, your response publicly labels me dishonest and dismisses my experience outright. That approach reinforces the very concerns raised in my review. I stand by my review as an accurate reflection of my experience and perspective. I returned for one stylist's work, but overall did not feel welcomed. Your response has confirmed my decision not to return. You repeatedly reference having "proof" related to timestamps, payment times, and the absence of walk-ins. Those details do not invalidate or disprove the concerns raised in my review. Customer experiences are not limited to transaction records or scheduling data. Feelings of being overlooked, excluded, or treated differently are subjective and cannot be disproven through receipts, timestamps, or internal records. I apologize if my original review was not clear enough in explaining these concerns. I hope this response clarifies my experience and perspective.

Welcoming always. Great staff, always attentive and patient!. My kids will never go anywhere else.read more