So I can't really give a place 5 stars if I've only been there once; however, I will definitely be…read morethere twice so we'll see. Hannah was my stylist and colorist and she was just great. It's also obviously a family affair since I'm fairly certain I was the only one there who didn't know anyone. But the way they spoke about mutual friends/family was really evident. Everyone knew who they were speaking about. I thought the prices were definitely reasonable. I won't comment on my result since someone doing your hair for the first time is going in blind (and I've had people who have done mine several times come out looking like they're going in blind). But it definitely did look awesome. It's quaint, but they offer you drinks (even wine). My one complaint would be the space is too small. Every station was taken and they were even sharing stations (not in a weird way AT ALL) just to get someone in the chair, in the dryer and in the sink. But overall experience was definitely higher end and I will be back (hopefully with Hannah). I do miss the days of living in the city and having one person completely dedicated to color and another completely dedicated to style...that being said they don't have the space for that so not going to try to say something negative about that. If you're nearby, I truly suggest you check it out.

I was a first time client and Joette did excellent work on my short, naturally curly hair! I'll be…read moreback!

I don't even know where to start! The picture says it all! Michelle was soooooo helpful I am so…read morethankful I found her! When I found her yelp page I decided to give her a call. I explained my situation to her and she was so willing to help. We had a long talk over the phone and she explain what she could do, she also explained in detail what would work best for me. I also told her I needed help ASAP! Since my birthday was coming up. As we all know Most hair dressers specially if they are good (just like Michelle) are busy but she went out of her way to get me in her chair! I couldn't be any happier with my hair and let's not talk about her personality! She's so nice and talkative! She makes you feel welcomed unlike other hair dressers! She's truly amazing! And the pictures speak for themselves.

Started off with ugly orange streaky highlights & super damaged ends. So I went in not expecting to…read moreget my hair to where it's at now. But of course Michelle is amazing and she pulled through :) I'm in love with how my hair feels and looks, she did some awesome ashy byalage. I couldn't be happier and I totally recommend Michelle if you need some type of color correction or really if you need ANYTHING having to do with hair LOL - Michelle knows her stuff!

Merrie is wonderful. She gives a great haircut and is one of the sweetest people I know. Her prices…read moreare very reasonable.

From the owner: We are a Family friendly hair salon with that personal touch. We specialize in cut,color and set,…read moreemphasizing on providing what you desire in a look to accent your personal style. Located in beautiful Western Springs, with available parking and easy access. Everyone is welcome!!

Had a wonderful and relaxing experience at Baci. I wasn't happy with my color and they made it all…read morebetter. They truly listened to what I wanted and were also honest and realistic with me. The atmosphere is so relaxing! All the staff (and other customers) were so friendly and I felt like I've been going there for years. They have interns there which I liked because it helps me understand what's going on with my hair. They paid such close attention and took their time so I really felt comfortable. But the interns were great! They're going to make great stylists. It was a little pricier than I expected but they did a lot with my hair (I was there for almost 6 hours) but I got a free bottle of shampoo and conditioning treatment! It was worth it though, my hair looks and feels amazing. I didn't know my hair could get to this point. Highly recommend them!!!

Excellent experience and follows all precautions during Covid. Masks required! When I arrived, I…read morewas asked to put my coat in a bag, cell in a baggie and wash my hands. The whole staff was kind and friendly. I went in a for trim and left with amazing, beautiful curls that I didn't know I had. Colleen took her time with me and gave me tips and recommendations. Thank you Baci Salon Boutique! Will definitely be back!!

I went desperate! The styilst Jenny, who took me on, was great!…read more She turned a simple trim into a re-boot. Thanks. I'll be returning to Jenny.

Walked in at 6:45 lady said I'm done but The sign says "open" and your hours are till 7? Maybe…read morethey should change their hours to 6:45 all great clips are getting so rude got to find a new place or maybe great clips needs a revamp. Customer service is a 0. Get it together not so great clips.

I am so happy that I found this hair salon. Definitely a hidden gem. Dawn, the senior hairstylist…read morewas incredible. She cut my hair to perfection. I plan on recommending her to family, friends and colleagues. I am only sorry that I didn't know about her years ago. I already look forward to my next visit. Dr. Erick J. Mann, Ph.D Professor of History and Fulbright Scholar

Today I have found one of the best hair stylists! I had no idea what to expect but I could not…read morehave been more pleased. The stylist, Dawn, the senior stylist, takes her time and genuinely loves what she does. As the other reviewer noted, she treats her clients like family. I never met someone who makes you feel welcome from the moment you walk in. I wish I had found her years ago. The salon is also beautifully designed. I plan on recommending her to all of my family, friends and colleagues. Dr. Erick J. Mann, Ph.D. Professor of History and Fulbright Scholar

I am writing this review because the stylist completely ruined my daughter's graduation day. My…read moredaughter, who is 11 years old, was graduating from elementary school today, and her hair appointment was scheduled for 4:00 PM. The appointment was canceled after 45 minutes of waiting. We arrived at 4:04 PM and were told the stylist was running about 20 minutes behind because she was still working on another customer. We waited patiently, but the delay became more than 30 minutes. Another stylist even approached us and asked, "How can I help you?" However, the stylist assigned to us interrupted and said we were her clients and that she was "almost done," preventing the other stylist from helping us. I clearly explained that we needed to leave within 30 minutes because my daughter's graduation party had already been planned and booked. Despite this, the stylist continued to ignore us and made no effort to accommodate the situation. After waiting even longer, I finally asked, "How much longer do we need to wait?" At that point, the stylist abruptly canceled our appointment and accused us of "checking your phone too much." She also claimed that my daughter "hopped into my working area" and called her behavior "disturbing." My daughter had simply been standing quietly beside me reading her Kindle for over 30 minutes while we waited. No one even offered us a seat, despite multiple empty chairs being available throughout the salon. This experience was completely unprofessional and unacceptable. The stylist verbally attacked my child and ruined an important and special day for our family. We will be requesting CCTV footage to verify these false accusations and are prepared to pursue further action regarding the verbal mistreatment of my child. When I asked to speak with the manager, the stylist responded, "I am the manager. You can Google HR. You can't sue me." She stated her name was Jayd. I also attempted to call 877-319-3919, but no one answered. Please contact me if you read this message. Absolutely unacceptable behavior toward a child and toward paying customers.

Highly recommend seeing Aiman. He asks questions to make sure you get the cut you want and is very…read moreknowledgeable. You always feel welcome in his chair. I drive past 2-3 different hair cuttery locations just to see him. Gentlemen, if you want a good haircut and or beard trim Aiman is worth the detour.

Had a great highlight and cut from Jenna! Really competitive price and excellent service. She took…read moreher time and worked with care, but also didn't take FOREVER to finish the service. I'm so happy with the finished look!!

There is no one else I trust better than Jenna. It's like you book a hair appointment and you get a…read morefree therapy session! I'm always pleased with my results and she is the sweetest soul :)

Olivia did my color and cut and it was the best experience I've had to date at a salon! They have…read morebeen very cognizant of all customers' health and safety and have taken reasonable measures to make sure everyone feels comfortable and safe. Olivia spent 3+ hours doing a full set of highlights with toner and color and it was so worth the price and more. Better value from what I was paying at every salon I went to in the city. Only snag was originally I couldn't book an appointment on the website due to a technical error but the receptionist took care of it by phone and was very kind. Definitely recommend Olivia if you are a blonde. Can't wait to go back!

Hey, when Santa's gotta look jolly for the upcoming season, I go to Silvermoon, where the vibe's…read morealways friendly (even for an old guy, 1,753 years young!) and "T" knows how to get my old tresses lookin' good! Give Silvermoon a try! Your hair deserves to be pampered and they're all on my Nice List here on Hillgrove!