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    Cutarelli Vision - Boulder Valley

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Cutarelli Vision - Boulder Valley

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Laser vision correction

    Retinal imaging

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    4 years ago

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    Mary Anne Murphy, OD - The Staff at FREA!

    Mary Anne Murphy, OD

    4.3(11 reviews)
    4.9 mi

    I really wanted to like this place and had been going for several years, until... they just weren't…read moreable to help me any further, and I did not want to be left with inadequately corrected vision that was affecting daily life, work, and driving. A couple years ago, they did not quite get the prescription right and it had to be adjusted a few times. Although still a little fuzzy, I decided I could live with it. Fast forward a year and a half, the lack of clarity was becoming more problematic. During my most recent visit, they did not want to make any changes, and actually wanted to send me home with a reduced prescription. I decided to just try to deal with it for a couple weeks, but my uncorrected vision was becoming problematic. When I brought up my concerns, the response was disappointing. They did not answer the question, their response did not make sense, and it was essentially dismissive. Heartbreak. Of course, they have a right to stand by their own professional opinion, and think they have the best intentions. After a month of dealing with inadequate vision after my appt with them, and realizing they did not want to provide any help or timely improvements, I ended up paying out of pocket to go see another eye doctor for a second opinion. In this way, I feel like they "stole" my annual eye exam that I get through vision insurance every year. After this experience, a friend who had gone there because I went there, related that they had some difficulties with this place as well. My friend requires glasses with a slight prescription for occupational reasons. While the doctor was very personable, and found need for slight correction, they were reluctant to do a glasses prescription. (One of the main reasons for going to the eye doctor, right?) After some insistence, my friend finally got set up with glasses, that they even paid good money for to get through this place's optical center. The bad experiences with this place are a shame because they seem personable enough, location is good, beautiful office - but, after giving them several chances, some of the things they do don't make any sense and, at the end of the day, what really matters is lacking.

    Thank you Dr. Murphy for seeing me on a holiday. Definitely put my mind at ease. To see fine one…read moreminute and then see spots, feathers, and mists the next was definitely alarming. She explained everything to me so simply and carefully making sure I understood what was happening. I left her office feeling comfortable with my condition.

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    Mary Anne Murphy, OD

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    MyEyeDr - Beautiful new office!

    MyEyeDr

    3.1(34 reviews)
    0.5 mi
    $$$$

    I don't normally leave reviews but this place needs more 5 star reviews! I had a really lovely…read moreexperience here - super fast, easy to book, and really great service. I really appreciated my eye exam and the team spent a lot of time understanding my insurance to give me the best deal possible. They even fixed my current pair of glasses free of charge and they fit incredibly well!! I can't recommend this place enough!

    I can not stress enough to GO ELSEWHERE!! The owner Dr. Wren is not cordial or personable & lacks…read morepeople skills and adequate customer service. In 2021 it took this business 10 months to get my eyeglasses yes TEN months!! It also took that long for them to get my mother's eyeglasses as well!!! We had numerous problems, mistakes and just plain incompetency. I finally got my glasses in October 2021 - there was a discussion about a monetary discount and Dr. Wren wound up offering me 50% off of future lenses. We visited this year (12/2022) & inquired about my 'compensation' only to find out that it expired a month after it was given; November 2021. I certainly wasn't going to need glasses in one month! Therefore I asked if we could use the discount for this visit/year & reluctantly he finally agreed (this was all over the phone via the manager, he was not in that day) however it turned out that our insurance doesn't allow us to get lenses without frames plus it was cheaper through the insurance vs. his discount. Therefore I later emailed the Dr./owner explaining what the circumstances were with not being able to use the discount and reiterated what we went through in 2021. I had asked if he could compensate us in a different manner, perhaps discount our bill from the new eyeglasses my husband & I just bought during this visit. A few days later we received an email stating that "due to their inability to satisfy us" they were refunding our money in full and he wouldn't provide services to us in the future. Whaaaaat?? So we go through TEN months of waiting for eyewear with the utmost patience & at least two dozen trips back & forth and this is how the owner responds??? Unbelievable!! We are truly baffled!! So, in conclusion if you do not want to wait months on end for your eyewear and you do not want to be treated in this manner by the owner I suggest you find somewhere else to go! I gladly will take my money and business elsewhere. *Notice how 'pleasant' Dr. Wren is in his response!! In fact look at how vial he is in all of his responses to the complaints! In addition these are the 'facts' and they did NOT discount anything last year (we still have our receipt) what an outright blatant lie! WOW!! Update: 1/13/23 we went to Vista eye care in Thornton and they were AMAZING!! I got my eye glasses perfectly made on the first try!! This should be the norm! The owner is great and Ally is the BEST! My hubby went to Front Range eye associates and he also had a perfect experience!! I'm so glad to have found these two places!!!

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    MyEyeDr - Gucci Sunglasses and optical frames available.

    Gucci Sunglasses and optical frames available.

    MyEyeDr
    MyEyeDr - New location OPEN!! Beautiful inside too.

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    New location OPEN!! Beautiful inside too.

    Cutarelli Vision - Boulder Valley - opthamalogists - Updated May 2026

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