I enjoyed an aromatherapy massage with Francisco. The massage was amazing - he has the hands of an…read moreangel! The spa is BEAUTIFUL! Book a treatment here! The staff really goes out of their way to make sure you feel pampered. I sipped on some complimentary refreshing pineapple coconut green iced tea and nibbled on a healthy fruit nut mix. The private pool is tranquil. I enjoyed the sauna and steam room as well. I didn't use the jacuzzi, but will next time! Hyatt Globalists receive 20% off!

I am torn between a 3 and 4 star. I went to the spa on 4/2 for facial and a massage. The facility…read morewas very nice and clean. The staff at the desk was very friendly and professional. I get massages and facials on a regular basis at home. I was expecting more soundproofing for the service rooms. You could hear everything that was happening in the waiting area. The massage therapist was wonderful. The facial was less than what I was use to. There was a lot of down time and the esthetician left the room a couple times stating she needed to get product. I am not sure exactly what was happening but at one point I heard something that sounded like someone opening up a garbage bag. It was not a relaxing experience. I was surprised the extractions were done manually. At home my esthetician uses a machine that is less invasive. There was 1 cleanse, 1 mask, and, at most, a 1 minute face massage to incorporate products into my skin. While letting the mask dry there was a foot massage, but it was very uneven. The esthetician spend 3-4 minutes on one foot and maybe 1 minute for the other. The cost was not worth the experience. I would return for the massage only.

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Yesterday was my third visit to Mandara Spa with a request for Gabriel who has been at Mandara for…read moretwenty years. His expertise shows. He always has provided me a full massage from head to toe while also concentrating on my requests for special attention areas. Highly recommended experience. Enjoying the lounge area at the Spa along with the larger surroundings of the Wyndham makes for a pleasant part of my annual trips to Puerto Rico.

This spa was beautiful and very clean and relaxing. It had great amenities as well. I got a…read morecouple's massage with my husband and the massages were really nice and left us feeling good. The only reason I am giving 4 instead of 5 stars is for the pricing and added on fees. The price online said $370 for a 1-hr couple's massage and when we went to pay, the total was $486 with all the added on taxes and gratuities. I was caught by surprise to say the least and when I brought it up, they said there were all these fees and gratuities included that would have been nice to know about when I booked on the phone with them. So be ready to pay at least $100 on top of the price you see online.

Excellent experience. Proceeded with full body massage along with facial and the tech was…read moreexemplary. Highly recommended, love the fact this is one of the few beauty salons open till 9pm at night.

Had a great massage but was suppose to get a facial afterwards.... They screwed up and booked me…read morefor 2 massages. After they figured out they messed that up, they offered another facial 2 hours later. I didn't want to wait 2 hours, so I told them to cancel it and give me other options. The lady who runs the spa, made it seem like I was making it into a big deal? And then was rude to me about rescheduling (like it was my fault!) They do a great job but clearly their customer service needs some work.

Unfortunately have to give this place three stars for several reasons. We booked a couples 60…read moreminutes massage for 10am on my birthday and had parasailing booked 10 minutes away at 12pm (check in at 11:45) - we figured this would be plenty of time. Our therapists showed up about 20 minutes late and after setting everything up in our room, we didn't get started until 10:30am....thirty minutes late. We informed them that we would need them to end the massage a little early at 11:15 because we had something planned after. They were very apologetic. The massages were pretty good and had our bodies feeling relaxed after. As they were packing up after, they said they would talk to their boss and inform them they were late and to discount our service. They said I would be receiving a call from the person charging me to discuss further. Fast forward to later in the evening and I received a receipt for the service, no phone call, and saw they only took off $10 for this inconvenience. Please keep in mind they charge $30 to come to Margaritaville...additionally they added a TIP without even consulting me! According to their website, they only add gratuity for 4 or more people. Photos of receipt for proof. Super unprofessional/disappointing experience for the amount we paid in my opinion. Also wouldn't have tipped them $64. Would not recommend. Two stars are purely for the massages and the piece of aloe plant they brought for my sunburn.

I was looking for Spas in St Thomas and ran into Spa to go VI. Boel was quick to respond to my…read morerequest and called me within an hour. From the moment we spoke I knew I wanted to book with her. She was so friendly and worked to fit me into her busy schedule. I booked the honeymoon massage with my husband. Hands down one of the best massages we have ever received! I've had many massages in my life but I won't forget this one. We got scalp, foot scrub, and facials as well. Boel and Julia are just amazing!

Excellent facials, microdermabrasion, massage, and pedicure. This zen and relaxing place is…read moreawesome for a a day package to pamper yourself or just a single treatment. The staff is fantastic! Love it!

Very accommodating! Great facial...got some great tips on how to keep my skin looking great. Will…read moredefinitely be back!

So excited to have found this place! New to the area and wanted to find an affordable massage after…read morea hectic few weeks. Contacted them on Yelp and Luis responded within the hour and said he could take me an hour later. So great! Salon is very modern and clean looking. Massage was great! And I think was even a couple minutes longer than an hour, yay! Luis was also very responsive about pressure and discussed with me some obvious muscle tension areas that I have which was neat! You will have to call them when you arrive because they are in the bottom of a condo building so just have their number ready.

Love love this salon! Olga and her team are very professional and knowledgeable. They individualize…read morethe facials and treatments according to your needs. Every time I'm in Puerto Rico, this is my go-to place for facials and massages. My skin always feels and looks amazing after leaving here!

I hike up 2 flights of stairs to get to the spa. The front desk person seemed like she didn't know…read morewhat was going on. She was very friendly but pretty clueless. Once I got inside the tranquility waiting area was fairly nice as was the hot tub but given the location I honestly expected more. My body wrap was a joke. I was lathered in some creamy substance and she pulled warm towels out of an igloo and wrapped me up in them. I felt like I was at a friends house doing a girls spa night.. if that friend were like camping outiside and was totally not into it.