Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

I needed to purchase eight new windows for my home and went to Rochester Colonial because of their…read moregreat reviews. It was very important to me that they use their own installers (rather than contracting out). My salesperson, Chris, was very helpful and knowledgeable. The installers, Jordan, Steven, and Nick were excellent. I highly recommend Rochester Colonial!

We spent $14,00 on your windows that have drafts worse than our old 40+ year old ones. Your tech…read morecame and admitted they were constructed poorly and STILL we have no date when they'll be fixed. Windows installed this past October My wife called on 1/2, had the tech come 1/15. Called back 1/29 since we never got a date and was told a supervisor would call her right back. Still nothing. Brand new windows painter taped to keep the draft out. If I were looking for windows I'd go elsewhere.

Used them to install 3 basement hopper style windows, the crew that did the install was easy to…read moredeal with, nice couple of guys. The issue is that they did not install the screens, not sure why. I have called the company multiple times and been told someone would get back to me. That has never happened, so basically just getting lip service regarding this issue. Might be time to call one of the regulatory agencies, maybe the NY Attorney General. Obviously not concerned about correcting their mistakes. I should have listened to others that said think twice about using them.

On time for appointments. Professional. Did the job well. Yelp wants 85 characters minimum so I'm…read moresupposed to ramble.......lol

I'd give them a zero if it were available. They had apparently decided to shorten their normal…read morehours for Black Friday without posting it on their website. We innocently arrived and entered their show room at 3:56 P.M. We were immediately greeted by the employee there with "we are closing at 4:00 PM today" and a blank stare---period. We left immediately because that gentleman had made it clear we were not welcome. He tore out of that parking lot before us and it was still before 4:00 PM.

As a woman I feel that this company is very disrespectful and sexist when it comes to selling there…read moreproducts through door to door salesmen. They have some nerve asking if the man of the house is home, because they rather speak to him, about the product they're selling than me. Definitely will not be going to use this company when we decide to buy new windows. Retraining needs to be done ASAP about how to approach a home. Wether a man or a woman answers the door, it is none of there business asking if the man of the house is home, because they rather speak to him, and sell the merchandise to him only.

I'm not sure what era these salespeople are living in, but going door to door in suburban…read moreneighborhoods in 2023 is not a thing anyone wants to deal with. We work from home and don't appreciate the salespeople approaching us three times this year. That's absurd. If someone says no, take them off your list for that year; don't go back every two or three months to see if they've changed their mind. By the way, we all have the internet here and can read your horrible reviews, so that's another hard no from us.

I'm about to put a lawsuit in on Mathews & fields lumber co. They are taking forever submitting…read moreunemployment insurance claims paperwork and I want my back pay. I already got hired at three different jobs which I'm going to work all three cuz I'm a beast like that. 2 part times and a full time. At least 2 of them I'm taking for sure. but I want my back pay. Don't ever work for Isiah Bingham or his dad or that lumber yard they suck! After 10 months of all the overtime I worked in extra work I put in when no one else did And I couldn't even get a single dollar raise or even over any sick days or vacation. If there ever was a company that operated not by the books it's them. I swear I don't even think they have a book to go by. Either that or they lie on all their paperwork. And they should be safety audited. I got injured pretty much everyday because of unsafe working conditions and poor training. They treat their employees like crap and the other employees treat each other like crap and swear and yell and are completely unprofessional. I worked hard. Meanwhile, the lead on the truss table is always on his phone gets to take however many paid days off He wants and takes as long of breaks as he wants without any repercussions. He does not lead and he does not train or answer questions from his co-workers, just greets them with disrespect and arrogance. I voiced my concerns on safety and the mistreatment of each other there and was only met with confrontation and my supervisor even put his fists up and threatened me and told me to shut my mouth. They just wing it everyday. Lousy.

I redid my deck boards, and this is the worst lumber I have ever purchased. It's completely cracked…read moreafter 3 months and has shrunk at least 3/4 of an inch and it's still going. The owner John said it's checking. You should've dried it in your garage before you put it on.. I thought this was kiln dried wood ! Sad! I spoke to a lady today who also did the same as I did, and she's having the same problem and cannot believe how cracked the boards are. I have never bought wood that is this poor..

Avoid Allstate Roofing. They claim to be GAF Master Elite, but their work is substandard. Since my…read moreJune 2024 install, my bathroom has been destroyed by a leak. They blamed my plumbing, but a licensed plumber inspected the vent, replaced the fittings as a precaution, and confirmed the issue is the roof. Other roofers have since pointed out high nails, crooked shingles, and the fact that Allstate reused old pipe boots. They also damaged my fascia and siding, then tried to 'fix' it with caulk and nails. They left my yard a mess with nails all over and even left nails sticking out of the shingles. They don't stand behind their work and only offer excuses. Do yourself a favor and hire someone else.

they did my neighbors roof. placed plywood on my house without permission. craig who claimed to be…read morethe owner came by explained they would use tarps and clean everything. They are cleaning now. Will update