Bought a bed, ottoman, and couch. Good experience and lowest prices I saw. until the ottoman never…read moreshowed. And the location handled it poorly always putting me off until the owner got in, and he was never in. Called 4 times and showed up in person. Yet I'm Still ottoman-less and refund-less

Still rude ,especially about parking Never see anyone…read more shopping there, very rude and disrespectful to women .

Quality furniture, European designs. Very nice showroom with lots of great options, the staff is…read moresuper attentive. Special thanks to Jeff for all his help during our shopping experience.

Great furniture, expensive, but just our style! So, a few years ago we purchased a lot of…read morefurniture! Beautiful!

ISD is a company that I would recommend. They are very helpful and professional. Came to my home…read moreon the schedule time. Measured the space where my custom sofa was to be placed. Also samples were provided that would complement my flooring, walls and window coverings. The price was within my price range. The delivery was as expected and delivery personnel were helpful and professional. Took great pride in protecting floors and walls. The sofa looks great and very comfortable. I highly recommend this company.

I rarely write reviews but Ken at Interior Spaces deserves an outstanding one. I purchased a…read moreCalligaris table with a custom top and legs which was being shipped with white glove delivery to a home in the mountains in Utah. When it arrived the ceramic top was damaged so I was told to not accept it and Ken located another one with the right combination of top and legs. When that arrived, it also had been damaged in shipping and Ken said to reject it and he found another one- same problem. I guess the porcelain tops are very fragile and require more delicate handling. Ken never gave up in the quest to deliver the perfect table I had ordered and was communicative and proactive throughout the ongoing issues never complaining once. They just delivered the 4th table which arrived in perfect condition and I couldn't be happier. I've never had such a positive experience from what was ostensibly a terrible one. Calligaris had discontined the combination I originally ordered in the meantime, but Ken persisted in getting that original combination shipped from Italy. Ken, thanks for your persistence, patience and follow-through. I can not recommend you and your store more highly!!

Sam was very helpful and was also very nice helped me bring my dream livingroom to realityread more

Thank you DFW Furniture! Very helpful people and best price…read more. Sam , Mohammed and the lady thanks for your service

Nina welcomed me into the new location in Pleasant Hill. The signage caught my curiosity with…read more"floor model sale." I found the recliner to be perfect and affordable. Nina then arranged for the delivery two days later! I work on their regular delivery days. Love my chair! Cozy and perfect for my needs.

I just moved into a new apartment...starting over. I needed a cozy, yet elegant sofa for…read moreentertaining friends as well as my 4 year old. I stopped into Furniture Today and was astonished at the array of quality, California- made furniture, where all other places and online, there was a 7-8 month wait for non-custom sofas. And I don't even want to go into the astronomical prices expected from other outlets for such furniture, especially when unlike Furniture Today, you hardly know what you're getting as far as quality. My second visit I just had to have one, for under 2k, I was able to pick out the exact style, size, fabric and feel! I even got to pick custom pillows! Nina is amazing, and made it easy. I'm proud to have this as a part of my family now, and can't wait for movie nights....and friendly cocktail parties, alike! Thank you also to the delivery crew....everyone made the process anxiety-free.

I will never buy new furniture anywhere else. Oscar at Plaza Home Furniture completely saved the…read moreday and restored my faith in the existence of good customer service after a terrible experience with another furniture store. We had ordered a couch from Vallejo Furniture originally which came in damaged. After a lot of deeply unpleasant run-around with them, we eventually sought a refund, and went searching for other local stores who could get us the same couch we had gotten from Vallejo Furniture. Oscar was incredibly friendly and helpful from the first call: he found our couch and confirmed that while they didn't stock it, he could certainly order us one. He took the time to email me a picture so that I could confirm it was the right match. He gave me a price that was significantly lower than what we had paid previously, delivered it for only $80, and even offered us the option to take payments in increments. He set a realistic expectation of time frame for delivery that ended up being exactly accurate. He explained the process and executed exactly as promised- he called when he had confirmation the couch had shipped to him, and he called with confirmation of its arrival and scheduled delivery day. When I called to clarify something the day before delivery and he was out, the other woman who answered who I had never spoken to recognized my name and was quick to help me in his absence rather than pushing off the task until his return. AND THEN HE CAME PERSONALLY AND DELIVERED IT. I am extremely type A and I work in customer service myself. I'm not necessarily hard to please, but I'm definitely hard to impress, and Oscar wowed me. Go shop for furniture. Check lots of different stores and find what you like. Then call or visit Plaza Home Furniture and let them help you make your purchase at a fair price with no hassle.

Great service and products. Well run family business. I would highly recommend this store. Also…read moregreat deals on used appliances.

DO NOT GO HERE!!!!!…read more They have the most horrible customer service out of any company. They sent us the wrong piece for our couch and would not give us a refund or exchange because it has been past 3 days since we noticed it and contacted them. The workers will not mention their return policy and the company will send you broken/incorrect pieces then you will be out of luck with no way to return them. Go to Costco instead !!!!! Never buying anything at Ashley again, they are scam artists !!

I'm genuinely shocked by the customer service at Ashley Home Furnishings in Concord. I had a…read morefurniture order delivered to my home and realized within 24 hours that one of the pieces wasn't a good fit -- it was simply too large for my space. I called the store to initiate a return, fully referencing the return policy clearly listed on Ashley's website: "If you wish to return your furniture for preference reasons within 3 days, the original delivery fee will not be refunded and a 15% restocking fee will be charged." I understood the policy and was willing to follow it. Yet when I called, the sales rep refused to help and hung up on me. Multiple times. I tried calling back thinking it was a mistake, but the same behavior continued. No willingness to listen, no explanation, no support -- just dial tones. I spent over $3,000 on this purchase, and this is how your customers are treated? It's unacceptable and honestly unbelievable. Someone from Ashley needs to respond and remedy this immediately because experiences like this are exactly how you lose loyal customers.

Over the years, we have purchased many items from Cole's Interiors. The furniture was higher…read morequality at a reasonable price. Customer service is outstanding. Our last purchase was a comfortable one recliner. About a weak after receiving it, we noticed one of the legs was broken. We then called Cole's to report it. The Manager decided to replace it with a brand new chair.. That's what I call Great service. Thanks again.Chuck S .

Needed shutters repaired that I purchased 10+ years ago from Cole's. Service tech was terrific…read more Fair price and job well done.

Feel like a treasure or scavenger hunt whenever I enter a world market. In a good way of course…read more I'm always enjoying finding something in the store. And for a store with so many items, I appreciate how clean and organize it is. Even on a weekend. I like going through their wine section and usually buying something from there. Sometimes they have international snacks that I also like trying. I do love seeing their seasonal items especially for Christmas. Oh and the staff are always so friendly and helpful everytime I've been at this location. An all star in my book.

Sam delivered phenomenal customer service up at the checkout. Knowledgeable about their offerings,…read moremade sure we as members got our deal, and was very friendly. Great ambassador for the store and the brand. Thank you!

The customer service at this store is outstanding. About a year ago Elizabeth helped me pick out my…read moredream bedroom set. She made sure all the details and finishes were exactly what I wanted. A week after my purchase I decided to add another piece to the set and Elizabeth made it possible for all pieces to be delivered at the same time. The furniture Bassett sells is high quality. I'm very happy with my purchase and constantly receive compliments on the pieces. I would recommend this store to all of my friends!

Have purchased furniture from Bassett twice and both times the estimated delivey times were missed…read more With the latest order I was told furniture was completed but they wouldn't be able to ship for an additional 3 weeks, this on top of the 6 to 8 week estimate at purchase. Since they require a full non-refundable payment when orders are placed there really isn't a big incentive for them to meet delivery dates and little consequence if they miss. The other items we purchased are good quality but the next time we upgrade or supplement furniture we will look more closely at alternatives. We weren't even notified of the delay, only found out about it after placing a call. Hard not to feel as if you are important only up to the point of when the check is cashed.