I couldn't be more impressed with the troubleshooting and repair service I received for my security…read moresystem. The technician quickly identified the issue, explained everything in clear, easy-to-understand terms, and got to work right away. What really stood out was his attention to detail and commitment to getting everything working perfectly--not just patching the problem, but making sure the entire system was running at its best. He tested everything thoroughly before leaving and even took the time to answer all my questions. Professional, knowledgeable, and efficient--this is exactly the kind of service you hope for. I feel confident and secure knowing my system is working properly again. Highly recommend!

Searched for "ethernet network installation" and used Yelp's project tool to get quotes from local…read morebusinesses. Roland from Smart Security reached out within minutes. He was courteous, professional and helped me determine the scope of work needed right in the Yelp chat. He came out to inspect and do a detailed quote. I thought the price was great, so by the time the two other businesses reached out, I already had Roland booked to do the work anyway. It merits a mention that Roland's final quote was better than the other contractors quotes. The project was completed in a timely manner when scheduled, my network is blazing fast, there was no cleanup afterward (Roland took care of it) and I couldn't be happier with the value I received for my money. Highly recommended!

We decided to go with Security Doctors to install and service our hardwired security cameras at our…read morehouse. After initial emails and a call with Carlos, we set up a meeting to review our needs at our house. Throughout the entire process, Carlos was prompt in replying and always very helpful and gave us great customer service. When his team arrived to complete the install, the work was also completed professionally. The team of three wore masks and shoe covers when inside the house. They were very courteous and explained everything they were doing prior to doing the work. I was really impressed by the job from start to finish. I'd recommend Carlos and Security Doctors.

Security Doctors came to my home and helped me design a security system. There were choices they…read morehelped me learn about, answered all my questions. Together we set up a system that works really well. Their installers were very professional, caring and neat. Even though my system was installed years ago, I recently had a technical question and the follow-up I got was awesome. I would recommend anyone to consider Security Doctors if they want to design a system with a caring company that isnt just concerned with their profits.

We had been discussing installing a security camera system for months. I researched equipment…read morescenarios and contacted numerous companies. As a result of initially discussing the project and meeting with Don at our 2- flat, we decided that Chicago Security Surveillance was the best choice. The price was reasonable for the quality equipment specified. We were sold with Don's thorough explanations of the installation and components. The equipment was installed within the timeline he provided. As Engineer, I have worked with a countless number of contractors on huge projects and on my 2-flat projects over the past 40 years. Chicago Security Surveillance is in my top ten list.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

I was debating between 3 and 4 stars as an update. On the…read moreone hand, after some effort the issue was resolved with some back and forth about the amount to pay, first it was full amount, then half and then waived. The boss had subsequently called me and perhaps got told a different story (I have all the e-mails to back up my side) to complain about my initial review. Credit for taking the time to reach out and I do understand mistakes happen and to be perfect they need to own it from the outset. Definitely room for improvement on the customer experience/issue resolution side.

The worst product and customer service don't buy this product. It took 10 day to get a stupid piece…read moreof plastic the are indifferent and uncaring.

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

The employees were extremely attentive and answered all of my questions. They offered a great value…read morefor the product. I would recommend them to my friends.

I WISH I COULD BUY MY TIME BACK. Buy yourself peace of mind - trust me…read more Purchased an 8-Channel Security System. Paid $400 for a cheap & inferior product. DVR broke 9 months. replacement broke within 3 months. Company refuses to replace and wants to charge me for a new replacement.... NOTE: I've spent more time driving onsite, on the phone, and trouble shooting than the price of 5 camera systems. Go with a superior product from: Lorex OR Samsung. Save yourself the trouble - dont make my mistake!

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!