We hired Juan about a month ago for a shower remodel. Overall, the work is ok, but definitely not…read moreprofessional quality and left a lot to be desired. The good: -competitively priced, one of the cheaper quotes we received -good quality materials: porcelain tile slabs -frequent communication -finished product seems to be functionally ok, for now -we had a toilet leak during the construction period, Juan reseated the toilet properly and fixed the leak promptly, this was much appreciated. The bad The work was overall sloppy, in many regards. First and foremost, after Juan installed the valve and plumbing, they caused a small leak into our living room below during water testing. This required them to open up the ceiling downstairs, dry it out, and patch up the drywall and repaint (see pictures below). This honestly freaked me out and increased my vigilance throughout the project. During shower door installation, they cracked one of the slabs requiring it to be replaced. This was fine, but the waterproofing patch job looked uneven and thin, but they did come out and re-coat it after I brought this up. The shower door hinges were poorly installed initially. The screws were not countersunk and sticking out; I even confirmed with the shower door manufacturer that this was not correct. We had a lot of back and forth about this; Juan eventually replaced the screws with ones that fit more properly. Wall edge at the end of the shower looks very uneven, and the caulking has cracked and the wall on the tub side even has a hole in it at the transition. On the last day, I asked them to replace the shower arm to raise our showerhead, as it was low; I purchased a gooseneck from Lowe's myself, but Juan initially told me "you can do it yourself" however because they already installed a standard shower arm. He did end up putting it in at the end but it was installed improperly; it was crooked, so I decided to replace it myself afterwards as I was already quite stressed with this project already and this was a simple fix. After taking the shower arm off, I found no teflon tape on the threads, but instead a thin layer of some kind of goo. I'm not a plumber, but teflon tape is generally recommended to seal the threads. I cleaned the threads off and installed the shower arm with properly applied teflon tape with a thin layer of pipe dope. At least the copper elbow in the wall felt solid. Overall, the wet area seems ok, we're not having any leaks (so far), and the shower is functional; however, I felt the project was rushed, communication, while frequent, was poor, and the end product is just sloppy. In the end I was told "I worry too much about everything." I'll post the pictures of the areas of concern and you can judge for yourself. We saved a few thousand dollars, but in hindsight, I wish I hired someone else and saved myself a lot of stress.

Juan is incredible. Highly professional job, great communication and very reasonably priced.read more

We hired Gordon T Jacob, a family-run contractor in Tacoma, to build a DADU on our property, and…read morethe entire experience was outstanding from start to finish. The project was completed right on schedule, and their use of innovative technology made everything incredibly seamless. They use an app that shows the full construction schedule, and it was always up-to-date. Any time something changed, not only was it updated in the app, but we also received a call or text--no surprises, ever. Their subcontractors were respectful, professional, and very considerate of our existing home. The design phase was one of the highlights. Working with Mitzi and Lindsey was a dream. They toured us through a recently completed unit, walked us through flooring, roofing, and cabinet samples, and followed up with a detailed breakdown of everything we selected. When I was unsure about paint colors, they literally showed up with paint boards and samples so we could see them in person. That level of care is rare. The family dynamic at Gordon T Jacob is so refreshing--everyone shares the same strong work ethic and values, and you can feel it in how they operate. The job site was cleaned daily; trash was picked up or placed neatly in a trailer. Our property looked like a well-organized construction zone, not an eyesore for our neighbors. Communication was consistently excellent. From the owner to the superintendent, every single person made themselves available and responded promptly. They work with integrity, kindness, and an inspiring "can do" attitude. We absolutely love our new DADU, and I can't imagine choosing another company for any future building projects. Highly recommend Gordon T Jacob--you won't find a more reliable, hardworking, family-centered team.

We just completed a kitchen remodel with Gordon T Jacob. Their entire team is responsive,…read moreprofessional, and have tremendous integrity. We appreciated the way they listened to us, engaged us in every aspect, and followed through on all of their commitments. Also, their subcontractors are extremely competent and responsive. Our project came in at budget and within our timeframe. We could not be more happy with the way the team re-envisioned our kitchen and made it happen! We particularly value the way they communicated with us and solved every problem or challenge that that came up. We recommend you select the team at Gordon T Jacob as your design and build Contractor on your next project. You won't be sorry!

Working with Steadfast was an 11 out of 10 experience. They served as the general contractor for…read moreour condominium's extensive exterior water intrusion remediation and renovation project, which took place over 11 months. From the initial planning stages through final completion, they consistently exceeded our expectations. Isaiah Park, General Manager, and Christian Cordon, on-site Superintendent, provided exceptional leadership. Their technical expertise, professionalism, organization, and meticulous attention to detail were evident every step of the way. Just as importantly, they held themselves and every member of their team to the highest standards of safety, craftsmanship, and accountability. What truly set Steadfast apart though was their communication and commitment to our community. They kept residents informed throughout the entire process, responded to questions and concerns quickly, and were consistently transparent, proactive, and solution-oriented. They anticipated challenges before they became issues, navigated unexpected situations with professionalism, and thoughtfully balanced the needs of individual homeowners with the priorities of the project and our community as a whole. Above all though, their integrity was outstanding. They provided realistic expectations from the outset, delivered accurate cost estimates, and did an outstanding job managing the project within budget. Large-scale construction projects are inherently disruptive, but Steadfast turned what could have been a stressful experience into one built on trust, collaboration, and confidence. They were far more than a contractor--they were a true partner in achieving our shared goal of restoring and improving our building. I highly recommend Steadfast.

These guys are all AWESOME! I've worked with Steadfast in the past with a previous company, and now…read morethey are working on a brand new deck for my Apartment Community. I wouldn't have wanted anyone else to do it. Excellent communication, professional, very thorough with their timeline, they are the real deal! I would recommend them to anyone, you won't be disappointed!

Our experience working with Turning Point Ventures exceeded our expectations and then some! We had…read moreour master bathroom remodeled and from start to finish they were so easy to work with! Their attention to detail was amazing and they truly cared about the work they were doing. We would recommend Turning Point Ventures in a heartbeat to anyone who is looking for a contractor that will get the job done right, on time and on budget. Thank you to Louis and Charles for making our master bath beautiful!

I called and obtained 2 estimates for the repair of some water damage at my back door. Bill came…read moreout to give me the estimate. He was very thorough in his estimation for the repairs. Chris and Lucas arrived to make the repairs, they were punctual and professional! I watched over the course of 3 days as they worked, I was impressed with their attention to detail and skill. The finished product was amazing! They had to remove the existing French doors and pull up a section of my dining room floor to remove the damaged section and rebuild it. Chris and Lucas took pride in their work and the finished product looks better then when the house was originally built! After each day of work all materials were picked up and they cleaned up too! Thanks for a job well done, I'll be calling for some inside trim work this summer! Thanks again!!

Sweatman-Young INC built an addition to our home in Buckley, WA that included a primary suite with…read morea full bathroom and closet and an additional living room with a covered patio. They did such an amazing job that we had them build a beautiful 18'x16' tongue and groove cover off of our back patio as well. I cannot say enough about how wonderful this company is. Larry, the project manager is kind, respectful and communicated every step of the way. I was a little sad when they were done because Larry wouldn't be coming over anymore, he was just an overall pleasure to have around. Rhonda makes sure that the billing is transparent and detailed down to the penny so we never had any surprises or questions. Bill is a seasoned professional who works with contractors that have a commitment to quality. The project remained on schedule, on budget, exceeded expectations, they communicated every step of the way, were kind and respectful. Great company!

Paul, Ness and their team did an amazing job. They were both knowledgeable, courteous and…read moreprofessional. They communicated well and ensured we were always informed on the schedule. They were also professional and always wore their masks during walkthroughs. Paul also helped work within our budget. Ness helped address any of our concerns like ensuring the slope of the concrete was away from the home. They also strive for quality and put a ton of re-bar to reinforce the concrete. He and his team are true artist and hard working. We are very happy with the outcome of the new pathway and patio. The concrete looks awesome and looks high quality. They also cleaned up everything once the concrete settled. We are very appreciative of their outstanding work and master craftsmanship. Thank you Paul and Ness. Definitely, would work with them again in the future for any concrete projects and would highly recommend them!

Paul and his crew are amazing! They just finished up what started as concrete work around our home…read moreand grew to other things, including painting the exterior. They really seem to be good at many things, so just because their business name says "concrete construction", if you have any work that needs to be completed, call Paul and run it by him. If his crews can't do it, he will recommend someone for the job. Unfortunately, we have experienced a dishonest/unethical contractor in the past, and Paul has proved to be honest and has integrity with fair pricing.

We're very happy with how our bathroom renovation turned out. It was a substantial project, and the…read morefinished space is beautiful and feels like a huge upgrade from what we had before. The New Heights team was friendly and easy to work with, and when unexpected issues arose during the renovation, they worked with us to address them. We especially appreciated the care and craftsmanship that went into the tile work and the overall finished look. We're glad we took on the project and are really enjoying our new bathroom.

Nearly 4 months to complete, billing errors, and unsatisfactory workmanship - that was my…read moreexperience with New Heights Development, LLC. Initially told the job would take 3-4 weeks. In total, it took 4x longer - 16 weeks. Scheduling was consistently vague, and commitments were unreliable. Extra charges were added to the final invoice for tasks like installing a hood vent and four light fixtures. I was not notified of these additional charges before or during the work, and I only became aware of them upon receiving the final bill. Because this work was completed without prior notice or pricing disclosure, I was not given an opportunity to review the costs or compare prices beforehand. I was charged in full for work that was unsatisfactory, or not completed at all. (See pictures). I was verbally told that I would not be charged full price for certain incomplete work. The final invoice reflected otherwise. Things would be left unfinished for weeks on end. (The old toilet left in the bathroom, shed debris left sitting in the backyard grass). Several items took multiple trips. (Shower surround, door sweep, drywall repair). Some items are still unsatisfactory after multiple attempts. Some of my personal belongings were damaged, for which I received no credit or reimbursement. Contractor noted that they provided work at no charge. Several of those items were either included in the contract or work that was required to repair their work. They added the final payment as a charge to the final invoice. I had to have them correct their billing error. Had I not caught their error - I would have been overcharged. I have not received lien releases, which I requested.

We had an issue with our bathroom ceiling/vent fan & Joel came in & saved the day. We had a leak…read morecoming from there whenever it rained & umm we all know it rains a lot so it was a dose of fresh air & a relief that it got taken care of. Fan was also not running, mind you we have 4 kids. He had to go through our attic to get done & even made a store run to get a missing. Appreciate the effort & getting the job done. Definitely recommend Benson Remodeling to everyone out there. Sal Abera

Benson Remodeling works for Invitation Homes. If you are not sure who they are, search for…read more"Invitation Homes slumlord." Invitation Homes takes advantage of everyday people just trying to find a place to live. Over and over, you will see complaints about maintenance requests. Do you really want to support a company that actively takes money from honest hardworking people? A company that is actively doing everything they can to nickel and dime you. They came over to look at my roof for damage. Instead, they cleaned the roof. When I brought this up to them, they were very fast to fall back on "Bring this up with Invitation Homes; we can't do anything." I might believe that if I had not already dealt with Benson Remodeling. In the past, they have come in, looked at issues, and put in maintenance requests for issues they see. This time, they didn't even bother. Not even when I brought it up to them. They completely ignored that fact and just restated the same line their Wall Street company feeds them. Don't support a business that is actively doing their part to rob everyday Americans of their chance to own a home. To the response from the owner: Please read my review carefully. You are 100% capable of putting in work orders. I know this as a fact, but you refuse to do so. YOU may be a mom and pop shop, but you are making the business decisions to get into bed with a Wall Street company. YOU are part of the problem. You can't abstain by saying "we can't do anything". You can. Don't help a giant company rob everyday americans. More so when I know as a fact, you can do something. All I am asking is for you to put in work orders for the damage you see. Something I know you can do.