Splash! These guys were awesome! I noticed my pool's water…read moredropping daily. Where was all this water going? I thought it was way too much, even for San Antonio's heat. I called Mitchell and Patrick at Pool Side Leak Detection. They came out within a week with a big trailer full of equipment to see what was going on with my pool. I hung out with the crew as they went from jet to jet, drain to drain, and carefully and diligently checked out every pipe, and every light to get to the bottom of the problem. I was super impressed when they brought out an underwater microphone to listen for drips. As they worked, they explained good pool practices, maintenance tips, they told me what they were doing, their line of reasoning for what they're doing. They answered all my crazy pool questions with a smile. I really appreciated the tutorials and info on the pool. In all, they had to break out the scuba equipment to find the leak- it was in the underwater light! They got in there with some 'bubblegum' and fixed it right up so it's watertight. It was a great value to have them out and saved me lots of money with otherwise having to search for the leak, which I'd have never found. They were upfront about expectations, pricing, and how they work. I am new to pools, so I really appreciated the crash course in pool mechanics and maintenance. Now, the pool holds water well, and I'm sitting pool side!

Mitchell was AWESOME. The fact that I had a leak was very obvious, but I have an oversized pool on…read more2 landscaped acres. I was loosing water rapidly but couldn't pin point it. I call Mitchell. He came over within 2 days with all of his equipment. Pin pointed the leak. Repaired it. The concrete had to be jackhammered. When it was all said and done I could barely tell where the work had been done. I don't know if it was expensive or not bc Mitchell responded quickly and professionally, and that's what I needed, so I didn't price shop and don't regret it. I appreciate him and definitely recommend.

Great service, honest prices, and expert advice at every turn! Blue Diamond Pools is the pool…read moremaintenance and repair magician I had been looking for. The best part about this company is that you're supporting a local small-business-owner and his family. That's the San Antonio spirit!

My husband and I ordered the Roosevelt Hot Tub February 2026, mid month. We received it on our back…read moreporch Tuesday April 28th 2026. Put all day 1 chemicals in it, day two Wednesday put second day chemical and by early evening we were sitting relaxing in the tub. It wouldn't keep the heat, never got hotter than 95, the Max is 104° We understand it takes time initially to heat the tub to max. Thursday we didn't get in, nor Friday, however, I did go out to test water temp and it was cold. It never heated. I tried to start the heat again, and the control panel would NOT work. Nothing came on, no lights, nothing. My husband texted our salesperson and I called the store. Apparently, our sales guy was busy with another customer. We got a call shortly after from the tech guy I guess. He asked if we reset, explained my husband had already done that AND checked the brackers AND tested the outlet with hair dryer. Still, nothing. correction hair dryer came on NOT tub. Then a woman called to set up a repair appointment, Monday is the soonest she said, ok find. Hung up, she called again. Apologized. And said Tuesday actually because she only had one repair guy. I'm FURIOUS at this point. Almost $6000.00 hot tub and nearing three month wait and NOW this. It's bullshit and we won't be back to this store to do anymore shopping. VERY VERY Disappointing! Oh ps.... upon delivery they forgot our steps and said they were on back order but I went to store second day, and our sales guy told us they had excess supply and didn't understand why they didn't bring it. Well. Because they forgot and then told us some BS to take it off of them smh. Horrible experience!

Super easy to work with. We found a game system we loved. Great delivery and set up. No issues! 5…read morestars!

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.

I feel this happens too often. I come here out of my way, on my break from work. Going to look for…read moreanother supplier.

We paid big bucks for a hot tub. The install was sloppy, no instructions were given for set up and…read morewhen we ran into issues after the electrician completed his install, the customer service and follow-up was dreadful. These hot tubs are not easy to get going and the sequencing is very touchy. For the money your paying, set up help, walkthroughs and support should be available. I am super disappointed.

Homeowners, be aware before choosing this pool company. Our…read morepool took nearly a year to complete, and unfortunately, our experience has been disappointing from the beginning. Despite advertising a lifetime warranty, the company has not stood behind its work or honored its commitments. Since day one, we've experienced numerous issues, including: Ongoing equipment problems. Travertine decking that was never properly sealed. Missing rebar in portions of the decking, which has now resulted in cracking. An outdoor kitchen that was left unfinished, forcing us to hire and pay outside contractors to complete the work. A spa that is currently leaking. Spa jets that have never functioned properly and cause water to overflow instead of operating as designed. When we requested documentation for our records, such as the materials, colors, and products that were installed, the company never responded. Our pool was a significant investment, yet we repeatedly had to push back when lower-quality materials were being proposed. After researching the products ourselves, we insisted on higher-quality options instead of the cheaper slide, flooring, and other materials they initially wanted to install. There are many more issues than I can list in one review. My advice to anyone considering this company is to do your research, get every promise in writing, keep detailed records, and don't rely solely on verbal assurances. A pool is a major investment, and you deserve quality workmanship and a company that stands behind its product long after the final payment is made. For this and other reasons we were not asked to complete a review. So I took it upon myself to post this information.

Infinity Pools didn't just build a pool; they crafted an experience From the moment we started…read moreworking together. They transformed our backyard into a daily family entertainment.. the owner designed our unique layout and made sure to fulfill every request we thought of. They were on a mission to make our dream pool a reality. They weren't just about meeting expectations; they surpassed them with flying colors, mentioning of colors the light shows that are programmed with our pool is really amazing as well! Even after the project was done, their commitment to our satisfaction didn't waver. They followed up on the pool, came out and checked the levels, made sure we knew what we were doing. The relationship built between our family and the owner "Carl" is now a lifetime friendship. We're not just happy with our pool; we love it! , and that's all thanks to them. We do plan to use infinity pools in the future for our next build out (patio and bbq/bar area).

Tech was very nice and answered all of my questions! My pool hasn't been this clean in years! Thank…read moreyou Book em pools!!

I contacted Pool Fix last week about installing a new multiport Valve on my sand filter - He was…read moreprofessional gave me a price for the part and installation - I was able to get the part from a family friend and I contacted Pool Fix again to do the installation- He was professional gave- got to work and completed the installation. He knew what he was doing and how to install. Can't say enough positive things about JJ and his business. Actually There is absolutely nothing negative I can say. He was great!

From the owner: Pool Fix is your go-to source for all swimming pool services in Bexar and Wilson counties. Since…read more2021, our team of experienced pool contractors has been providing expert maintenance, including cleaning, repairs, inspections, and more. We offer high-quality chemicals at affordable prices, ensuring outstanding results every time. For more information on our top-notch pool care services and products, visit our website.