Custom Pools & Spas

5.0 (2 reviews)

Pool & Hot Tub Service

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Custom Pools & Spas - Pool & Hot Tub Service Near Me - Portland, Oregon

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Veronica R.

4 months ago

Services were completed in a timely manner were very transparent about cost. I value an honest company.

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Brittany T.

11 years ago

Amazing! Jeff and his crew did a beautiful job on our pool! communication is outstanding, customer service is top-notch! Will definitely add more pictures once we get the water pristine. read more

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Hillsboro Hot Tub Repair

3.0

(2 reviews)

Hired to troubleshoot hot tub. Dan took the front panel off the hot tub and when he put the panel…read moreback on he cross threaded 2 screws and stripped out most of the remaining Philips heads screws by running them on with an impact driver. If someone can't screw 8 screws in without destroying them do you really want them working on your hot tub. Dan has made no effort to make this right.

We had our hot tub completely reconditioned by Dale and his crew in Hillsboro. We love our hot tub…read morenow. The work was performed fast and within budget. The company did a good job for us. Love the tub!

Rose City Pool & Spa

4.2

(5 reviews)

Rose City responded to my inquiry quickly and were over here within two business days. Mike was…read moreincredibly friendly, patient, and taught me a lot about my spa. He was able to diagnose and fix the issue, and replaced a UV bulb. I am so glad I finally got in touch with Rose City Pool and Spa - they are going to be my go to from now on. Thank you!!

This company offers excellent spa repair services. Do not hesitate to contact them if you need…read moreservice. I was very pleased with the work performed as well as the follow-up customer service.

AllSpa - Hot Tub, Swim Spa, & Sauna Services

2.8

(68 reviews)

This company has been stellar! The service people are always on time, helpful, and very…read moreinformative about the "health" of the water in my hot tub. I have had many interactions with Sarah in the office - and again, she has always responded on time and been very pleasant. Most importantly, when I have had any issues A- llSpa and been great about honoring any and all warrantees for the tub. No questions asked. I would not hesitate using their services - nor purchasing anything from them. I wish other vendors were as responsive!

Their technicians are overworked, and overbooked. You will wait at least a month for an…read moreappointment, even if they were just out. (Make sure they don't send out the kid, he doesn't have a clue).

Oregon Hot Tub

3.2

(16 reviews)

•$$$

they have an excellent product, the Hot Spring Spa, but their repairs technicians are hired by "All…read moreSpa", and they are overbooked, and you are going to wait a long time for an appointment. Hot tub great, service sucks.

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude,…read moreunhelpful or even snide and they had the right to be that way. Truly unfortunate..

Reagle Spa Repair

3.6

(9 reviews)

The only place willing to work on my pool! Very nice guy, came to fix a very neglected pool and let…read moreme ask lots of questions and taught me how to better care for my pool.

Shit sandwich... positive, negative, positive…read more Scott is a good man... Ernest and likable Some people don't know how to run a business... in this case you don't get price quotes before the work so the bill is huge before you realize what you are paying for... deadlines get missed... goofy mistake happen... then it's a weird reconciliation between what happened and if it was fair... and how much do you want to fight over a couple hundred bucks And I would use Scott again. Why? Because I think if I did a better job being clear about what I need from Scott... he is basically good at what he does... and there aren't a ton of options. Look... this guys got some bad reviews... I could have done that but in truth half of what didn't go well was me... so maybe some of those bad reviews aren't fair. My advice... give him a chance but really... really manage the work

Oregon Hot Tub - Hillsboro

1.0

(1 review)

Bought a $17,000 hot tub from them less than a year ago and have had nothing but issues with it…read more Once you buy from them any issue you have with it you have to go through their service vendor who charges for every visit; Oregon Hot Tub wont even return your messages. Our newest issue is that the hot tub will just shut off after a few minutes of trying to use it. Honestly, your best bet would to be to get a more affordable hot tub from costco. Don't let them trick you by saying their spas have less issues; they will both have issues but you can get one from costco for less than $5000.

From the owner: Oregon Hot Tub is Oregon's largest and most established hot tub company, serving Hillsboro and the…read moresurrounding communities since 1979. For over 40 years, we have helped customers find premium hot tubs, swim spas, saunas, and outdoor living solutions near Hillsboro. We feature only the most innovative, best-in-market brands, including Hot Spring® Spas--the #1 selling portable hot tub in the world--along with Endless Pools® Swim Spas, Finnleo® Saunas, and Covana® Gazebos. Our experienced team provides expert guidance, professional installation, and ongoing service. Visit our Hillsboro-area showroom to explore options and find the right hot tub near you for comfort and wellness year-round.

Portland Hot Tub Repair

2.3

(4 reviews)

•$$$$

Called to inquire about a simple hot tub circuit board replacement. They insisted I needed to…read morepurchase a complete replacement package for $1650. Knowing full well that I could buy an entire used hot tub for $1500. Complete rip off company. Trying to upswell and rip off customers for four times the amount. The repairs is a circuit board for $300 and an hour of service. When I explained I knew this they insisted they would only do the $1650 option.

I moved into a new house, which had an out of service hot tub out back. This guy came and charged…read moreme $1500 for two pumps which cost a total of about $400 and about four hours labor. He then told me I was all good to go. Two days later the tub was down again. I called a different company, which informed me the tub was well beyond it's serviceable life and showed me how bad of shape it really was in. I contacted Portland hot tub repair. It was hard to get him on the phone, he completely ignored my request to at least buy the pumps back from me, since they were not even part of the problem. Bad service, bad customer service, over charger. Long story short, he charged me $1500 for 4 hours work which did nothing to fix the tub, and ignored my requests for follow up. Go anywhere else.

Reliable Men Construction

4.9

(72 reviews)

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

Outstanding experience!…read more Having completed three whole-house renovations previously, we approached this small guest bathroom remodel with Reliable Men Construction with a number of hopes and requirements. Anton and his crew exceeded our hopes and requirements. This was a small project to update a small guest bathroom. The original contract was clear, clean, and Anton abided by all terms. We found the price to be fair and reasonable. Anton connected us with a collaborative designer with whom he works closely (Bonnie Johnson, Spruce & Steel Design). Bonnie added a synergistic fit with Anton, providing him with critical detailed drawings and managed us (the clients) relative to design choices such as tile, lighting, hardware fixtures, etc. What stood out as exceptional was the quality of the crew and the work each of them did. They arrived on time and worked incredibly hard. Impressive was their attention to small details that shaped the outcome. Last, the relationship with Anton (and his crew) was friendly, respectful and professional. Anton in particular responded to every inquiry immediately. This made for a wonderful experience. We would definitely use them again.

JA Bravo Landscaping

4.7

(62 reviews)

Ja Bravo Landscaping did a great job on my yard. They tackled my overgrown lawns, cleaned up every…read moregarden bed, and pruned everything perfectly. On time, friendly, responsive, and my yard looks so much better. I would definitely recommend for anyone in Portland!

I had JA Bravo come out and give me an estimate on yard maintenance as well as an initial cleanup…read more Decided to give them a try since they were competitively priced and the yard was a bit overgrown at this point. I'll say I didn't realize how good the yard could look until after they did the cleanup. Was thoroughly impressed with the work and results. I would say if you're getting estimates for yard work, definitely include JA Bravo Landscaping in your short list.

Wild Oasis Landscapes

5.0

(20 reviews)

The team did a good job, and the yard looks so much better. They were professional and paid good…read moreattention to detail in most spots. I mean, the project took a bit longer than anticipated, and communication could have been clearer at times. Good results, but with minor hiccups.

We hired Wild Oasis for a complex and challenging landscaping job that several others had either…read morepassed on or seemed stumped by. From the beginning, Alex (the owner) impressed us with his thoughtful planning, clear communication, and confident approach to a destroyed yard: a post-construction disaster zone wherein our entire quarter-acre plot of land was turned into a pit of uneven, impacted mud. Our project involved building a retaining wall, grading, improving drainage, and hauling away a large dump truck of poor quality fill dirt. It was a tough job, but they handled it with incredible professionalism and skill from start to finish. Not only did they tackle the hard work with skill and efficiency, but they also went above and beyond to make sure everything was done right--down to the last detail, suggesting water timers and tripod sprinklers that worked well. Their team was professional, and respectful. The dumpster company he hired accidentally knocked over my mailbox. I texted him about it the evening I noticed it; it was replaced by the next morning. Also, Alex genuinely seemed to care about the outcome, calling and later stopping by after a week to check the progress. The end result was even better than we imagined. What was once a sad and frustrating yard is now beautiful, usable, and a joy to spend time in again. We're incredibly grateful for their hard work and would recommend them without hesitation to anyone looking for quality landscaping--especially for projects that are a challenge or too difficult for others. We plan to hire Wild Oasis to come back to help us naturescape our property ASAP. Thank you again for an amazing job!

NW Deck & Fence Restoration

4.7

(67 reviews)

Dari did an amazing job on my 25 year old deck. Truly brought it back to life. Highly recommended.read more

Dari and his crew were phenomenal. Very responsive and professional. Love how our fence stain…read moreturned out. Would definitely hire again.

Ore-Green Gardening

5.0

(14 reviews)

I left my home for three months for a pilgrimage. Spring months. Things grow in the Spring. And oh…read morewow, did they. Too much for this elder to catch up with. I realized I needed help after several hours in the hot sun. After getting bids from three other gardening providers on Yelp, I ended up choosing Joseph. And am I glad I did! He came out and after walking through my overgrown pollinator garden, he gave me a quote which was pretty much consistent with the others. Big difference? He communicates well, he is ethical, he shows up on time, works hard, cleans up afterward. He is also a nice man who cares about the quality of what he does. Joseph is knowledgeable about many plants and trees. To his credit, when he encountered one he wasn't familiar with, he set about educating himself so he would do things right. He pruned my Mock Orange, Oregon Grapes, my Japanese Maple, a wildly out of control espaliered Apple tree, thinned out some fading seasonals, and pulled up a dying azalea I'd tried, but failed, to bring back. Then pulled out the overgrown weeds from my curb and sidewalk to make it all look more tidy. I'll be calling Joseph again, absolutely. You should, too. My before photos aren't uploading after three tries. Hmmmm. Trust me though, things were out of control.

Joseph responded quickly, I couldn't believe how easy it was to connect with him after a lot of…read moreanxiety about finding the right gardener. He is an extremely kind, helpful and relatable person. Weeds are so hard to deal with, but he was willing to do the job and the gravel pathways look great. He charged less than I expected. Highly recommend!

Harmony Design Northwest

4.9

(37 reviews)

Lisa and Kira are talented designers and take the time to listen to my vision and requests before…read morecoming up with a design that incorporates the details. They are always available for questions and made the process feel like working with friends! Love the design for my landscape!

LIsa is a real professional in the approach to what we asked for and our resulting backyard looks…read moregreat! Lisa and her designer created something that matched the rough thoughts we had, but went several steps beyond, making it better than what I had imagined in several ways. We started with some tired, neglected landscaping containing a lot of (sick) grass, and some drainage issues, and from that they created a mini nature park in our backyard, including a river-rock-filled dry creek bed, a packed gravel walkway around it, built-in drip irrigation, lighting, as well as a plan for trees and shrubs that will invite birds, bees, butterfiles, etc. This plan was executed by a company she frequently partners with - Oregon Outdoor Living - and they were great to work with as well. The workers are highly skilled and diligent. We're looking forward to see how it grows out! Communication has been excellent all of the way through. I don't think you can go wrong with her and her team.

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Matt M.

8 years ago

The owner flipped-off my 75 year old mother and yelled nasty things at her. I have no way of knowing if they do good work, because I would never work with somebody who would abuse the elderly. I would choose to do business with a better person. read more

Max J.

16 years ago

Great pool contractor. Beautiful remodeling and plastering.

Custom Pools & Spas - poolservice - Updated August 2026

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Classic Pool Spa & Hearth

3.1

(28 reviews)

If you need pool service or repair in the Portland metro area, Classic Pool Spa & Hearth should be…read moreyour first call. After dealing with one of the large retail‑heavy pool companies, we switched to Classic -- and honestly wish we had started with them from day one. Their customer service is exceptional. When you call, the schedulers actually know pool systems well enough to walk through real troubleshooting steps before booking an appointment. That alone sets them apart. We had ongoing issues with our pool heater, and not only did their tech fix the equipment problem, he took the time to look at our entire setup. He discovered that our gas meter wasn't sized correctly for both the home and the pool. Because of his recommendation, NW Natural came out (for free) and replaced the meter (also free). Our pool has been running better ever since. They also appreciated that we handle our own water maintenance -- no judgment, no upselling, just genuine support and professionalism. Classic Pool Spa & Hearth is a company with integrity, expertise, and great people. Don't waste time with other companies. Get a second opinion from Classic; it will save you money and frustration.

Started out great . . . We decided our house and our old arthritic selves needed a hot tub. So we…read moredid some shopping. Found an amazing deal at Classic but that has been the only amazing part of this. After finally getting the pad put down and electric run to the tub we were set to fill it and enjoy. Nope Fire it up, test water, adjust the chemistry only to have it shut off and throw error codes. Fine, call and get service out to see what's up. Gent who came out was super knowledgeable and thorough in going through everything to be sure what was wrong. This is where I am now stuck and angry. The main pump is seized from rust. Rust from where? Sitting in the showroom for 2 yrs. That would not be a big deal IF I was not now being asked to buy the new pump for $670.00. Why? It's not under warranty after 2 yrs. From the get go we were lied to. Told we were getting a discount because my partner is a Vet. Wrong, it was to move an old floor model. We were told it had a custom top. Another lie, the top we were given is two+ inches too big all the way around. I was told by service that someone was supposed to show us how to do chemistry for it, never happened or spoken about. Now I am sitting here with a tub that does not work, expected to pay for a new pump or have a useless hot tub. I don't care about buying a floor model. If they would have said it was a 2+yr old floor model I would have said test it first or deeper discount. What really makes it all worse is the lies. It's a crap business conduct, it results in customers that go elsewhere not 'customers for life' like their site says. I will update if/when I get resolution. UPDATE: pump is ordered on the shops dime. Just waiting for it to show up. Cover supposedly has been ordered to replace the one that is way too big. Still not a hot tub yet but working that way. Really thinking I am going to find some place else to service when this is all done.

PDQ Spa Service

4.5

(30 reviews)

Pdq spa service is unbelievable. I believe the text name was Greg was extremely knowledgeable and…read morehe was fast. He answered all of my questions and was able to fix my leak in my hot tub in a matter of minutes. I will highly recommend and I will use these guys going forward.

PDQ Spa is the real deal. Total pros who are responsive, fair, and reliable. We've hired them a few…read moretimes over the years and are always glad we did. This year, we tried someone else when they were closed over the holidays. Big mistake. Thankfully PDQ has since fixed the problem. They can't always come on short notice, but are worth the wait.

Spas Of Oregon

4.6

(45 reviews)

I can't believe I haven't left a review until now. I was just cruising their website (because I…read moreneed a part) and saw the reviews and it sparked my attention. This place is amazing. I've worked with them for years. They have gone above and beyond for many of my spa needs over the years and I would never buy a tub or accessories from anyone else. I've had my hot tub for more than 20 years and these guys are my ultimate go-to. Their responses are personalized and I feel like they're a part of my team. I have brought them several complex (and pain in the rear) issues and we always get them resolved.

Dave is incredible! He goes out of his way to keep maintenance costs low and takes the time to…read moreexplain how to take care of your spa. Highly recommend buying from him and working with him to keep your spa working and beautiful!

Oregon Hot Tub

3.2

(16 reviews)

•$$$

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude,…read moreunhelpful or even snide and they had the right to be that way. Truly unfortunate..

Spa Medix

4.6

(35 reviews)

Chris Spa Medix - Outstanding Service! Grok recommended…read moreChris Spa Medix when my spa needed fixing, and he was the perfect choice. He repaired it quickly and professionally, even coming out after hours to get it running perfectly. Reliable, skilled, and truly goes above and beyond. Highly recommend Chris Spa Medix to anyone in the Portland, Oregon area!

Good job, easy to work with, and affordable. Going to hire him again…read more I don't have anything else to say

Aqua Care Pool & Spa Service

3.4

(5 reviews)

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude,…read moreunhelpful or even snide and they had the right to be that way. Truly unfortunate..

If there was a no star rating, I would have used it for Aqua Care Pool & Spa. This company does not…read moreknow the meaning of customer service. The owner Perry Whitworth actually told me to find another company and hung up on me when I asked if he could provide a time window for showing up at my house to look at my spa. I took his advice. I promptly called Crown Pool and Spa Service in NE Portland and they were happy to not only schedule a date to come out BUT ALSO provided me with a 2 hour appt. window.

Rose City Pool & Spa

4.2

(5 reviews)

The Pool Tech

4.4

(9 reviews)

Highly Recommend Rick the Pool Tech! Rick fixed our pool…read moreheater in no time at all--professional, efficient, and knowledgeable. He got everything working perfectly, and our pool is back to being the oasis we love. Fast service, great communication, and fair pricing. If you need pool repairs in the Portland area, call Rick--you won't be disappointed!

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude,…read moreunhelpful or even snide and they had the right to be that way. Truly unfortunate..

Cascade Pools & Spas

3.7

(15 reviews)

Cascade Pools built our pool in 2016 and have serviced it ever since. High praise for every facet…read moreof this company. Construction was straight forward and on time& on budget. My interactions with the service department have been so good, responsive, timely and fix anything that comes up. And they're super kind about not telling me how dumb I am when I cause the problem. Service like it used to be- real service minded, timely and accurate and billed fairly! I've loved Cascade Pools and am happy to do business with them! That's all‍

Stephanie Mullins at Cascade Pools always provides exceptional service in caring for her customers…read more Her attention to detail, friendliness makes her service invaluable. and made the entire experience smooth and worry-free. I highly recommend her service to anyone seeking professional pool care.

Jump Right In Pool Service

5.0

(11 reviews)

JRI has been helping me for about 5 years. His detail to all pool related issues is outstanding…read more I had a huge algae issue (related to the pool walls) and he researched with other pool companies and helped me get my pool back to sparkling clean! He just replaced my sand filter which was in really bad shape. He always goes the extra mile to do the job right. He does an amazing job!

We had just moved Into a house with a pool that had been neglected. We needed a new pump, heater…read moreand filter. I started calling/emailing/Nextdoor looking for recommendations on a pool contractor or pool maintenance company. Of course, being the middle of summer, people were busy, prices were high and I was getting frustrated. Then I found Jump Right In, I sent John a text and he got back to me promptly. We met at the house, he sent me a bid later that evening and it was competitive yet reasonable. I went ahead with Jump Right in and I'm so glad I did. A+ service! I've even texted him a few times with questions and pictures of my PH and Chlorine. I will continue using this company.

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2 Custom Pools & Spas reviews that are not currently recommended

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2 reviews that are not currently recommended

Custom Pools & Spas - poolservice - Updated August 2026

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