I bought some doors from these guys because they're supposedly higher quality. I paid $200 for a…read morehollow core door. What I got was a Home Depot quality door for $200. The trim pieces look like they were tacked on by a 5 year old. If I'm paying $200 for a single hollow core door, yes I expect perfection.

I bought doors, trim and some tools from Colonial and it was great. The quality and the experience…read morewas wonderful. Craig P.

Its never a fun project tearing out and old floor (due to water damage) and putting in a new one…read more That is exactly what we did in our home in 2022 and we barely had it in when nearly 1 year to the date the following year we had another water and had to repeat the same arduous process. This is where I will introduce you to "Noel" our representative at Mike & Sterling's. He was absolutely fantastic throughout the entire process. He was very educational, answered all of our questions, secured the best pricing on the product we chose, worked tirelessly with the "goofy" contractor we selected and was always maintained great communication with us throughout the remodel. I cannot say enough good things about this company and the way they have stood behind their product. I highly recommend them, and ask for Noel when you go in for your first visit.

These guys are the worst!!! They were supposed to meet us at our house to give a bid. We called…read morethem and told them we would be 5 minutes late and to please wait in the drive. Well, my front door was unlocked because other authorized workers were carrying supplies in. The representative from Mike & Sterlings , without permission, let himself in my house. No one--not even another worker--gave him permission. No one should enter someone's house without permission. He opened the door and asked another person what the address is. So that's what they do open a door and ask what the address is. The other workers did not stop him because it's not their job, but told me someone was in my house. I yelled where are you, found him downstairs, having opened several doors and gone into my private storage with all my valuable. The guy was at my house to give me a bid to refinish my wood floors, and my wood floors are on the main floor where he entered, and where he took no measurements. I have had probably 100 workers meet me at my house over the years none crossed the line by illogically entering. I called the police and reported him, they came to my house interviewed the other workers and called the culprit. Here I am posting a picture of the guy who entered my home and his car. If you for some reason decide to work with these guys stay away from him. He did not appear to have stolen anything, but you dont find out this stuff till much later when you go through your belongings. I could never do business with a company like this and hope you don't. I currently do not know if anything is missing.

Employees were very nice and helpful…read more I had never been inside of a Sutherlands before, but came inside after looking at some of their plants outside in the parking lot. The front of the store seemed like they were renovating a bit or moving displays around. They have a small area there in between the restrooms that is a single dog washing station! They seem to have a nice selection of different products, and had I not been in a rush, I would have loved to look around more.

Still a REAL hardware store, like a huge Ace hardware store. With Lowe's & Depot going more wtf…read moreWalmart/Sears more and more every year-- it's great to see a place I can still buy quality products and tools that aren't the big chains exclusively owned shitty Chinese knock offs. Thank you Sutherlands for not sucking!

We love MacBeath's! They have the best quality wood you can possibly find- definitely our go to for…read moreall of our projects. Jake always does an amazing job picking out our wood and loading it into our truck. Seems like he is always here and is always happy to help; tends to be a little on the quiet side which seems to offend those overly sensitive individuals in the community .. but we don't mind! He's always here and always does a good job- you guys are lucky to have such a dedicated employee!! Thanks a bunch!

Great selection. Bad service. The helper in your lumber area was awful and shouldn't interact with…read morecustomers.

No business ethics. Threatened a lien on my new home for a bill with the builder. After sending me…read morea certified letter demanding payment within 10 days I pointed out that I didn't order materials and the builder doesn't own the property. The company response was something like there was a problem with the mail. Seems that they have poor materials and don't care who they threaten. There are so many great choices in Utah, don't choose Burton.

I ordered enough dog eared wood to make a fence along with posts and cement. When the shipment…read morearrived over 1/2 of the pieces were "doneage" meant for a scrap pile. I paid an extra $2-3 a board thinking this family business would save me the trouble of spending an hour finding worthwhile boards at the usual places. The shipment arrived and was apparently outsourced from a third party. Thank heavens the CEO of the company responded to my letters and resolved the return of the shipment finally! Despite what happened, I would consider doing business with this company again because they took responsibility for their mistake and apologized sincerely.

In 1980, I began a relationship with Gary's sister, Judith O'Brien where I met her at Fender CBS…read moremusical instruments in Fullerton, CA. At the end of June 1981 we decided to move to where Judy grew up and bought a home from Gary in West Bountiful, Utah, where Judy went to work at her brother's glass company and I persued my career working in the automotive field as a mechanic.

Had one of their installers(I'm assuming because he looked so bad, he had to just be a helper they…read morewere giving charity to) tried to start a fight with me on Parrish Lane while in our vehicles over something that had nothing to do with him(me not noticing someone was trying to cut me off last minute). I obviously had some words for him so he tried to throw a full water bottle at me. Luckily he obviously is pretty uncoordinated cause it wasn't even close. I'm pretty sure the water bottle flew onto the freeway into 1 PM traffic. Luckily no one was killed... Pretty careless action for someone who didn't really want to fight anyway and I'm sure doesn't even know how. (He had a chance to follow me and settle the dispute but declined). I even called the business afterwards to give the guy my phone number so I could show him how "uncoordinated" he really was... Needless to say either the message wasn't relayed or he still didn't want to know lol. Anyway, sucks to have this impact the companies reviews but they really should screen better.

Awesome store with a good selection and staff member Cory is always friendly and super helpfulread more

Went to get new barrel kays made. Didn't work. Went back had them redone still didn't work..Went…read moreback for refund, got attitude. Tried to tell me they don't give refunds, we'll I got the refund and left pissed off. I will never return.

I had a fairly complex set of older RV keys to duplicate. They had everything. I watched how…read morethey dealt with other customers while my keys were being made. These guys really know their business and were very knowledgeable and kind to their customers. Great business.

Amazing selection of stone colors, sizes and types. Very thoughtful and engaging support from Nick…read moreat the sales desk and a younger Nick out in the lot helping select and load stones.

Staff had no idea that in previous years I bought stone from them by the truckload. This last time…read moreI came in for a mini pond project. Literally like 7 Or so stones a some slate, some for stacking. People there couldn't have been friendlier. A manager helped me (owner?) and gave me a great deal, even had time for a quick chat and all. I really like the place, the people and their koi!

I cannot even begin to explain how poor of an experience I had here. I asked THREE different…read moreemployees for help and none of them were of service. I asked one lady where sandpaper was and she didn't know, which is okay, but instead of offering to help me find it she walked away and left me alone. I am genuinely baffled at how inexperienced everyone was there. The only employee that knew anything was (I didn't catch her name) a younger girl with slightly dyed hair and some piercings. I asked her where sandpaper was and she told me two different options , pointing to them because we were close ; but i know in my heart she would have taken me there if it was far

I'm back and I've been robbed by Lowe's once again! These huge corporations are so corrupt with…read moretheir pricing. I just ran over there to grab some trimmer string, for three spools it was $28 bucks and change I thought, well that must be what it's going for so I grabbed it and then I saw the mower drive wheels I needed so I grabbed those which were $28 each! I was in a hurry and paid and got to my appointment, then I thought, man, those prices seem expensive let's checkout Amazon and see what they want for those products? Instead of the trimmer line being $10 bucks each, they were $1.50 each, the drive wheels for my mower were $28 bucks for two wheels instead of $28 bucks each I grabbed my receipt and back to Lowe's I went and returned them! The checkout girl said well we have price matching. I told her if Lowe's can't give me an honest price the first time I don't want them. I've been burned too many times by these big heartless corporations that steal money from working people to make some billionaires richer! Never again I hope Lowe's and all these other corporations rot in..... service sucks selection sucks and value well I think I've already expressed my feelings on that! 1000% markup? That is criminal!