Greet your customers. I have been here 3 times and have never felt welcomed. This last time, I…read morewalked throughout the entire store and the ere were 3 people sitting in the back chatting, I walked right past them and no one said hello or may we help you. NOTHING!

They are so wonderful to work with. I am always pleased with the quality that they carry. I highly…read morerecommend Barthelot's for home furnishings!!!

So much decor here, so Many choices with other items…read more Outdoor and indoor decor. Furniture as well. Artificial flowers. I read the files for bankruptcy, hope they just reorganize and stay open.

Selection is awesome but signs misleading Went in to buy…read moreEaster decor including lighting and the pastel led lights they had signage saying outdoor lights were on sale so I decided to start early with the fourth of July lights I picked up and on the outdoor patio lighting and decided on twinkle lights vs the red white and blue balls but they said "patriotic lights" weren't included in the lighting sale

I want to sincerely thank Hannah at American Furniture Warehouse for the incredible customer…read moreservice she provided. She was patient, knowledgeable about the furniture and stock available, and truly went above and beyond to help me create a matching office set by thoughtfully combining pieces from both the office and living room sections. I was especially impressed by her dedication. I mentioned that I was starting my master's program the very next day and had already been everywhere -- including the Katy location -- without much help or luck finding what I needed. Hannah immediately took that to heart and did everything she could to make sure I could start this new chapter stress-free, without having to wait weeks for furniture to arrive. She truly lifted a huge weight off my shoulders during an already overwhelming time. Her kindness, effort, and commitment made all the difference, and I'm so grateful for her help. American Furniture Warehouse is lucky to have someone like Hannah on their team!

A friend of mine told me about AFW and their incredible prices, and when we discovered the bed…read morewe're wanting is half of what Ashley was asking, we knew we had to go. This is like a mini IKEA, complete with a cafe inside. We actually had to ask a sales associate for help because they were all busy. We had Justin, who was so kind and thorough with our order. My husband brought his truck, and we took our bed home that day (some assembly required). I highly, HIGHLY recommend Justin to help with your furniture needs. He wasn't pushy and knew we just wanted to buy the bed. We had some time between placing our order and pickup to wander around the store, and we loved browsing through the different areas. We will definitely be back next time we need to get furniture.

I go in atleast twice a month to see what's new... friendly staff and can find some nice pieces if…read moreyou have a large home!

Service is above reproach great place to buy and sell. Molly the store puppy is a lovely delightread more

This was the best furniture experience I have ever had. (no one pushing me to buy or following me…read morearound the store) The furniture they have is built with quality real wood and is put together exceptionally well. I bought a table and 4 chairs. They had to order it for me because it was not in stock. They were upfront with me about how long it would take and it came in on time. The store manager let me know when it had arrived from their warehouse and I went to pick it up. The customer service was fantastic through my whole experience. I would recommend Rustic Outlet to anyone that is in the market for furniture. I will be returning to get more furniture from them in the near future. Thanks for such a great experience!

Love the raw, unique furniture pieces. Nice people & super helpful. Awesome value! We will shop…read morethere again and tell our friends! It's your first stop for rustic furniture!

Charla & Jill are FABULOUS to work with!! If you are…read morelooking to decorate your house or remodel your home.. These are the Ladies you want to work with. They are kind, professional, very knowledgeable, precise and work within your budget!

I bought a leather recliner, loveseat recliner and matching chair recliner. I purchased their…read moreCarefree warranty ($700) The leather in the leg rest tore. I put in a claim and it was denied. I took pictures to the stores and at first they were helpful. They resubmitted the claim for me but I was denied again. The store manager said she would help me but it's been almost a year of emails to no avail. Her name is Dreanna Strong. Do not trust her or LIVING SPACES and if you do decide to purchase their furniture, DO NOT PURCHASE THE WARRANTY.

All I can say is the staff as in the showroom and the delivery team need to work on their…read morecommunication system in place. Complete mess as they don't know who is picking up what or delivering. We are left with we are trying to figure it out as we are left were an empty living room with no couch and $7k expense. We are going on day 2, and are being told possibly Monday. But hey no delivery fee! Psh..... not expectable in my opinion.

We bought from them twice and we were very happy with the price and how fast they were able to…read moredeliver. Would buy from them again.

Do not buy from this business! They lie and steal from you! We bought a sofa and loveseat from them…read morein January in 2017. We then bought a protection plan later because they suggested it. They told us it covered everything! Now, seems are opening up and pieces are breaking. We called to file a claim and told it's not covered! That it's manufactured warranty and it's past 30 days! This company does not practice business with integrity! Absolute sham! Do not buy here and if you do, don't believe the lies of this protection plan! Absolute thieves! Shame on all of you!

Thanks to Timber Lynn Price for her organizational skills, my kitchen pantry and linen closet are…read morefree of stale, expired, torn, unmatched and unwanted items. I was grateful and amazed. Timber - cleaned, wiped down surfaces, sorted - folded ... respecting my way of folding - labeled by category and size - transferred spices into glass bottles and labeled them - discarded expired food - hauled away torn/unmatched linen for donation - suggested ways to organize - was attentive, analytical, nonjudgmental, cheerful, positive and patient

I requested services and their response to me was "I'm booked for this time." Services were…read moreunavailable. When no time was discussed. No dialogue between us whatsoever. I don't even know if they provided the services I asked for. So, this type of response and lack of professionalism is unacceptable to me. It's unfortunate , but I'm just moving on to those with much more courtesy.

I left my home with the excitement of going through a warehouse. Got there...not so much…read more First off, it was hard to find. They have downsized and there were no signage saying to where they moved. Since I drove about an hour to get there I called. Turns out it was in the next building. Not the same name. I go in and it's more of a furniture repair place, not much there for sale. No more big warehouse to rummage through like the description says. No really worth driving to unless you are looking for someone to repair your furniture.