Was having an issue with a pellet stove in a house we bought. These folks were able to come out…read morefirst and took care of everything within an hour. I asked beginner questions and got really detailed answers and support. I especially appreciate the honestly regarding fuel and maintenance. I compared around prior to booking and will say they have competitive pricing for my needs. I'll be continuing to use them moving forward.

Did great work and were very reliable with great communication. Highly recommend for any household…read moreneeds.

Alex came to my townhome today (during a snowstorm!!) and did a fantastic job cleaning and…read morerepairing my gas fireplace. He even painted both the inside and outside for me!! It looks and works great now. I will be using him for additional work as well (installing a fan in the fireplace). The price was also great. Swell guy overall.

On time, proficient, covered the floor, cleaned upon completion. Good job. The repairman did…read moreeverything I expected.

Jack is one of the best people I know. He is fast, efficient, and cleans up after dirty work. He…read moresold me a Osburn woodstove insert that I can't keep from smoking. If the flue is cold after not running for 2 days it smokes my whole house up until the flue gets warm and draws a draft. I have had Jack out several times and he can't make it work. This woodstove is nearly useless as I can't fill my entire house with acrid smoke every time i let the flue go cold. I have tried everything and am ready to throw out a $7,000 investment.

Fast and professional service. Contacted me within half hour of arrival.Priced right. Highly…read morerecommended!

Great Service - even after the sale! Walter came out to give me a quote on installing a stainless…read moresteel chimney liner in my 123-year-old house. Oksana kept me apprised of the date of installation and ETA. They were on-time, and polite, took photos of the materials and final installation on the roof and hook-up in the basement, and sent them to me. That evening the boiler never came back on so I texted the installer (Walter's son) and he put me on a Facetime call to help me find the switch. When that didn't work he called Walter to report the problem and then let me know that Walter would be here in about 45 minutes ... they wanted to be sure I had heat overnight. Walter arrived at 9:15pm and quickly rectified the problem by finding the "reset" switch. The boiler immediately started up. Within two hours I was blown away by how quickly my old 2-story house had gotten toasty warm!! I've put a lot of money into repairs in this house but this investment showed an immediate improvement in energy efficiency! Thank you for a great job!

Honest and Reliable. After inspecting my chimney, Walter said it didn't need cleaned. No charge for…read morethe visit. Nice to find honest business owners!

was looking for wood stove and piping for a wood fireplace chimney. plan to move stove when new…read moreconstruction completed. they declined to even do an estimate! said we needed a "Level 2" inspection. told em wanted a metal pipe placed via the fireplace chimney. trrrible customer service. poor sales. won't even see the site. Went to competition and installed (stove and metal exhaust) without any hassles. Surprised they are still in business.

Great selection of quality outdoor furnishings on three levels. You ask for it-they have it,…read moreincluding dishware, grills, rugs, furniture sets and more. Truly a cornucopia of everything you would need for outdoor dining and entertainment.

Our gas fireplace is the heart of our den. Unfortunately, after many years,the old on switch failed…read moreto work. John was prompt & efficient (even during the holiday season) to give us a new remote along with our new gas log assembly at a reasonable price. We are very pleased.

We needed to replace our gas fireplace and had gotten a quote at another service. It seemed rather…read moreexpensive so I did some searching and found John at Phoenix. He was very communicative and gave us a price that was less than half of the other installer. He was punctual and professional and even got our new insert installed before Christmas! Highly recommend him.

Called them for Chimney and Fire place inspection and to service gas logs…read more Received inspection report with photos of Chimney stack they are proposing repair work but no photos of interior inspection of chimney. And, more importantly, very little information concerning chimney condition and integrity of interior lining. Received proposal to Replace chimney Crown, Flashing, power wash and seal bricks. Estimated at a little over $4,000. The Technician that came to my home was polite and professional. I did watch as they worked -- cleaning fireplace, did not see them inspect interior of Chimney. Technician also showed me random photos from internet of Chimney stack (above roof) tops to explain issues with "crown" but did not show me pictures of my chimney. Then he went to truck and returned with tablet (ipad?) to have me sign and pay inspection bill. Said I would receive inspection report and a proposal for recommended work via e-mail. Did receive them. No contemplating recommendation -- proposed work.

We had Anderson's come out to prepare us for the heating season. Cleaned our gas stove which hadn't…read morerun over 5 years. Works perfectly. Had both Chimney's lined and insulated for our fireplace and Wood stove. Perfect! Installed a big Osborn insert in the fireplace and it works like a champ! The first cold months of November and December we didn't worry. Great job guys! Purchased through Anderson, my Fire Chief 1000e wood furnace; had it installed DEC 20. Very good installers and they knew when to stop, meaning, hooking the furnace into my HVAC system. Heck, one of them was even a fellow Army Ranger! RLTW Great job from Nissa, Matty and the entire crew of Anderson's! Professional, experienced and well worth the price!