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    Custom Creations Styling Studio

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm

    Services - Custom Creations Styling Studio

    Haircut

    Nail fill-in

    Toe nail fill-in

    14 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Arabella Capelli Salon - Bad hair cut.

    Arabella Capelli Salon

    (8 reviews)

    $$

    I called for a same day appointment. My first mistake. They did not tell me that I would be the…read moresecond ever client of a newly licensed stylist. I tried to make it work out, but had I know previously she was a greenhorn, I would have declined. I have very thick, voluminous hair. I need an experienced stylist. I ended up with my hair off by 2 inches from the left to right and just not textured correctly. I called back after 3 days to get it fixed, but the owner went out of town on vacation, so I had to wait 2 weeks for her return. I was patient and played a lot of phone tag during that time and eventually just came in to have someone put their eyes on my hair. That stylist that looked me over agreed it was really off and tried to quickly even me out while I waited for the owner to return. When the owner returned, I was able to go in for her to "fix" it, but it was still a problem afterwards. I called back on a Friday to address the unevenness and to convey my stress in this situation. I was asked to call back on Monday to let them know if I wanted another stylist to fix it. I called back on Thursday and they decided they didn't want to help me anymore. My 12hr/day job is very stressful and I couldn't call on Monday. Tonya told me that because I didn't call on Monday; they wouldn't be helping me anymore. I didn't sign a contract to call on Monday. I didn't know customer service had an expiration date. Tonya stated that never in 15 years have they ever had a complaint, acting like I was out of line. She gave me the option of a refund or to be done with it all. But she acted like I was in the wrong. So I went to another salon to have my hair fixed and these are the before pictures of my 4th hair cut in 2 months. My hair does not grow in weird spurts in that short of a time. They most certainly messed it up. I went back to the original salon with these pictures and they were unwilling to even look at or understand that they actually did mess up. They threatened to call the cops on me for simply asking for an email address to contact the owner on. I was calm and discrete. Tonya came over looking for a fight and another stylist came over and threaten to call the police on me. This is highly unprofessional and ridiculous. They don't keep client records to know what specifications a client needs. They want to blame the client for a bad hair cut. They want to threaten legal action when you have a legitimate complaint about their services. If you have really thick hair, don't go here. They will not take the time to make your cut right. I have dealt with stylist getting overwhelmed with my hair my whole life: if you can't take the time to do it right; do even dare start. I have lost so much length due to this experience. This is the very reason I avoid getting my hair done. You have done a disservice to me and the entire profession.

    My teen son hadn't had a professional cut since COVID. Had a specific style in mind with pictures…read more Madeline L did a fantastic job answering questions. Taking time. Checking and rechecking his wants. He came out looking fantastic, even better than expected! We couldn't be more thrilled!

    Custom Creations Styling Studio - othersalons - Updated May 2026

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