Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

I had a great experience with Darinn. He was punctual, professional, and highly knowledgeable about…read morethe treatment process. He clearly explained what needed to be done, addressed all my concerns, and ensured the work was completed thoroughly. I also appreciated his attention to detail and commitment to safety while working in and around the property. Overall, it was excellent service, and I would highly recommend him.

I selected Brotherhood Roofing to replace my roof after a hail storm caused a lot of damage…read more Sebastian was polite and professional. He and his crew showed up when he said they would, did a fantastic job and handled the insurance claim for me. I felt so confident with him that I referred him to my daughter and son-in-law when they needed a new roof. I highly recommend Brotherhood Roofing.

Third and hopefully final update:…read more Brotherhood Roofing refuses to call me to fix this issue. I think their customer service speaks for itself at this point, and I've included screenshots of their communication. The emails are from their business owner, while the Yelp response is from an employee. (Please check out their original response in my screenshot, they have since updated it to seem more professional). Here's the full story so potential customers can know what I experienced: My roof was completed in November 2019, so it was under warranty until November 2024. (Picture of contract is attached, it was not 2016 as their employee claims.) In June 2024, we had some leaks and the owner came out to investigate. We fixed the issues he pinpointed (leaves in the gutters and caulk around some flashing), but there was still leaking. A different roofer said the leak was coming from another location that they had not initially pinpointed. I tried to contact Brotherhood Roofing for the next 10 months, and they never returned my calls. In August 2024, their business was listed as closed, so I figured that was that. I still called to try and get this issue resolved. Today, in April of 2025, I received responses to my reviews on Yelp and Google, erroneously claiming that our install date was from 2016. I immediately reached out via phone call and email, hoping I could finally resolve the issue after 10 months. The company refuses to call me to discuss this. From my point of view, I am understandably annoyed about not receiving communication for 10 months and then receiving a sassy response to my reviews that tries to discredit me, with no attempt to resolve the issue. I no longer want this company to touch my home, but I think it's only fair to share the way that I have been treated so future customers can avoid the same experience. I hope that the company does not respond to this review and instead leaves me alone, as their communication with me has been very unpleasant and distressing. (Putting a fourth update here, since it's less important. Brotherhood continues to adjust their Yelp response to seem more professional and to discredit me. Luckily screenshots exist. The flashing they mentioned was under an eave, installed by our pest control company, and did not affect the roof. We do not have oak trees. They also said they would only re-inspect their work if I remove my reviews, which I'm not going to do. Their responses are continually baffling.) Second Update (after their Yelp response): I have a contract in my inbox dated 2019. I have emailed it to you. That maintenance was completed and the roof was still leaking. Another roofing contractor came out, looked at the roof, and confirmed that there was an area that was done poorly that caused the leak. You said you would contact me when that maintenance was completed. It has been. Please contact me. Update since I cannot reply to the business owner's comment: My roof was installed in November 2019, not 2016. I tried to contact them starting in summer of 2024, when my roof WAS still under warranty, and they did not respond and their business was listed as closed. Interesting that they're now replying to emails. I would LOVE for the business owner to call me in regards to this.

No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

This Review is for Melissa Texas... I scheduled a gutter…read morecleaning, took the day off and they never showed up. After 30 mins past, I called and called and never got an answer, after 2 1/2 hours past my appointment time they called and said they got stuck in traffic and would be there in 30 mins. I told them NO thanks, I need a reliable company. 30 mins later she called back and offered me $50 off if I would schedule another appointment. This seems to be a very small operation that's not reliable

Great service and easy to deal with! I booked via text, same day service. The tech got here and…read moreprovided the service a left. Invoice was sent to my email I paid online. Painless ! Will definitely use again. I gave 4 starts knocked down one star because when we book the give me a price but when the tech got here the price increased. Regardless will use again! And will recommend!

Windows are sparkling clean inside and outside, after Tarron cleaned them…read more The windows were gritty to start with from construction debris around the area. The price is very fair and he got all the windows and glass doors done within 3 hours. He also responds quickly to questions.

All of it- professional, super polite . Terrain was on time, worked very quickly and efficiently.read more

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

I had a clothes dryer vent that was clogged up and my dryer would not work. I called Dirty Ducks…read moreand the gentleman said he could come over in about 30 mins. He arrived perfectly on time. My father and I had tried to clean this vent out ourselves after bending the roof vent and losing the pipe that goes from the roof to the dryer. It fell into the attic and we were totally lost on how to retrieve that pipe. The young man went into the attic found the pipe bent our roof vent back into shape, cleaned the vent out and meticulously cleaned up after himself. The best part was he charged us exactly what he quoted us after doing all the work to fix what we had destroyed, before he arrived. He was the most honest business owner I have encountered. HIGHLY RECOMMEND DIRTY DUCKS NO MORE As I'm sure most people these days up charge you for every tiny thing they do and it usually doubles the original quote. Not Dirty Ducks No More. 10 STAR REVIEW

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Contacted the business and they provided a reasonable quote for a home I had recently purchased…read more Unfortunately the weather did not cooperate on the day they were to originally come, but they sent a text and called to reschedule. Had to wait another week, but I was working w/ my schedule not theirs. They showed up earlier than expected - did a quick and decent job. They fixed one concerning downspout. I hope this review still count$ for the 3 gentlemen who came out, as I was too lazy to sign in to my Google acct. Thanks Gary, Daniel, & Santiago

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson