Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

Great service! Very responsive and reasonable! I've unfortunately had to use them 2 times in the…read morelast couple months, but glad to know they're good businesses like this who don't hose you!

Excellent service and price. They came out to my home and replaced my windshield right away. Thank…read moreyou!

I requested to have a broken windshield replaced. They quoted with OEM glass or aftermarket glass…read more Their quote was an all-in number, taxes, fees, etc included. Others I checked with were a bit "bait and switch" coming back after scheduling the appointment with an "oh by the way" if you want your vehicle's safety devices to work properly here's the additional cost. Just happened to be almost a 50% increase. Auto Glass was up-front pricing and when I paid the out the door was exactly as quoted. Zero fuss, zero upcharges, zero hidden costs, just plain honesty.

Thankfully my insurance covered it. I had a crack on my windshield that was caused while I was on…read more24 west They came out and replaced my windshield. Very fast and efficient!

I had the glass guys come out for a mobile repair on our diesel pusher. We had our windshield…read morebroken while on vacation passing through Nashville area. They were able to source the glass, provide a safe location for the replacement as well as get us in and out in a timely manner. The guys were clean cut, great attitudes and did a great job in the replacement. I would not hesitate to recommend them for any windshield or glass issues.

From the owner: We specialize in glass replacement. Late model vehicles,classics,fleet vehicles, semi trucks we…read more do it all

Came early, finished with the precision of a NASCAR pit crew. Price was less than all the…read morecompetition and they were very courteous. Job well done.

I called for a quote on tint removal that was installed horribly for a car we had bought for our…read moregranddaughter. The price was very reasonable and they came to our house right away. After they arrived, we discovered that they also handle windshield replacement. Their pricing was much more reasonable than another well known company. They were going to come the next day for the install but asked to wait a day for the rain to stop. They just completed the installation and it looks great! Fast, courteous and quality workmanship! I highly recommend and they are definitely on our list for future needs! Nice to be able to use someone local.

Cumberland Mountain CollIsion we used there business for repair on our 2023 Armada. They went out…read moreof there way to get us in and repair the vehicle in a timely manner. When we got our vehicle back, it was in excellent condition. I would recommend them to anyone. They are a great bunch of people, from the front office to the repair shop.

I brought in my Cadillac XT5 for a repair to the back liftgate after being rear-ended. The repair…read morewas not up to par, as the bumper is now pulling away from the body. I also had an issue with my front camera not working after getting the vehicle back, and I had to take the vehicle to the local Chevy dealership and have a body control module replaced, which should have been caught at the body shop. Also, my rear windshield wiper fluid is not working. I contacted Cumberland Mountain Collision on September 17th, 2026, by email and have yet to receive a reply to remedy anything mentioned above, which is why I am giving this rating.

My truck window was broken. I called Midstate Auto glass and they ordered a window and came out to…read moremy house and replaced it. The next day the window they ordered had a factory defect. I called them and they immediately ordered a new window from a different company and installed it at no extra cost! Great customer service! Great people!

My daughter car had got vanderlized in her apt. I did some research and reached out to this company…read morefor mobile service. Responded very quickly Nice and Easy to work with Does a very nice job from beginning to end. Fast, Quick and does a great job. I would recommend this company for service.

This is the person you want to call! Kind, courteous, professional, fast, well priced! Took the…read moretime to answer my questions. I felt well taken care of. It looks and works great.

I cannot recommend this location more! They were great at giving me a call back on a quote when the…read moreice storm hit and some yahoo didn't clean their car off-causing it to slide off on the interstate and crack my windshield. I was able to get an appointment about ten days from when I called just due to volume-and I understand why. They have top notch service for a great price. They gave me an estimate over the phone and stuck with it when the work was done. Their waiting room isn't all that great (it's about 2-3 hours if you wait) which is fine-that's not their goal. There's a great little bar and coffee shop just a few steps away that'll keep you occupied while you wait depending on time of day.

The biggest rip-off. I had a small chip ion my windshield. At first the guy says "It's not a big…read moredeal" but I told them that I've had Safelite fix similar things before. It doesn't seem like he did anything even though he claims he put resin in the spot. The chip is now dirty and the cashiers just keep reiterating that "we can't guarantee that it will look good." Horrible customer service. Do yourself a favor and spend a little extra and have Safelite come to your home and give you good service and a satisfied outcome.