I Scheduled an appointment on Tuesday and told the receptionist my engine wasn't charging my…read morebatteries when I drive for long periods. I also told the receptionist that the truck camper has solar and not sure if solar was a factor for the batteries not charging. I turned my truck camper in on Tuesday morning. On Wednesday morning, I called for a status update. The receptionist said the truck camper would not be looked at until Monday of the following week. This was unacceptable because I was leaving Wednesday around noon for my Thanksgiving plans. You guys worked an hour on something I didn't ask for. Specifically asked for a check on why my engine motor was not charging the batteries while driving. Ultimately, my boondocking Thanksgiving trip was a little bit more difficult to manage because of the lack of battery power to the truck camper Nice fancy bronco the owner drives. Must be nice ripping people off.

We own a 2022 Berkshire XL 37A, class A diesel pusher. On our last outing we had a leak coming…read morethrough the AC intake in the bedroom. The only water source is the AC unit on the roof at the rear of the coach which happens to be above the bedroom. I immediately suspected a clogged drain line. Supporting that suspicion was the lack of condensation build-up coming out of the drain line (the front AC unit was draining just fine). Although this can be an easy DIY fix, I am a senior and still recovering from a terrible ladder accident/fall so going up on the roof was not an option for me. I called a mobile RV repair service and they quoted me a minimum of $600 for the repair. A person at the RV storage facility we use suggested I call American RV Service Center. I called last week and spoke to Morgan. She was very helpful but initially said her next opening was in August. I told her we are going on an outing July 22nd. She said she would see what she could do to get us in before then. After a few minutes she came back on the line and told me because it was presumably a simple fix she could get me in Friday the 19th. She advised me they charge $175 an hour and it shouldn't take more than 2 hours. Today (the 19th) they got our coach in. The tech found there was no clog, the line was clear. He did find that the drain hose connected to the pump did not have a clamp securing it. He put a clamp on it, confirmed that the pump was working and then tested the system. With the bedroom AC unit on for a while, the system began draining the condensation build up, operating normally. No leaking inside. Problem fixed. Morgan was great to work with throughout this process. They went above and beyond to get us taken care of knowing we have an outing planned. The temps will be in the triple digits where we're going and having both AC units working will be a life saver! Their service costs are fair and their customer service was excellent. Also, it's nice to call a business and have a live person answer. I highly recommend American RV Service Center!!! Thank you Morgan and thank you tech (unfortunately I did not get his name).

What an honor and privilege to write a review for RV-Time. Our refrigerator caught fire in our MB…read moreSprinter while dry camping; we think it was due to poor workmanship done on the refrigerator by another mobile RV company. We contacted RV-Time and the dynamic duo owners, Matthew and Ashley. The insurance company approved us getting an estimate, and Matthew immediately contacted the insurance agent and got right to work, which resulted in an approved estimate in half a day. Both Matthew and Ashley explained in detail the job, which involved a new refrigerator, all the connecting propane hoses, electrical wiring, fuses, and substantial cleaning inside and outside the RV. They asked if we had a trip planned, and since we had a big one in a few weeks, they said they would do everything they could to get it done a few days before we left. And they did. All the parts were then ordered. Matthew or Ashley would call regularly with updates, suggestions, or decisions. Both of them know so much about RVs - it is simply amazing. We both felt completely confident that we, and our rig, were in good - no - great hands. We have complete trust in their workmanship and their desire to serve us and our RV needs in the best and most expedient way possible. Do we recommend them? Let me put it this way: We will not go anywhere else for all things RV.

If I could give Matthew and Ashley five more stars for a total of 10, I would do that. The…read moreprofessionalism, friendliness and paying attention to my needs was outstanding. The best service I've ever had. I have owned RVs for the last 15 years and I brought my 33 foot class C Jayco, Greyhawk 29 MV to them for diagnostics and repair. I had a mess of electrical problems between solar panels, converters, and inverters that started with the purchase of this rig from MANTECA RV and Trailer. Everything has been missed diagnosed and repairs done not necessary to the problem. Matthew solved all my problems! The price was more than reasonable! My wife and myself, highly recommend RV TIME to anybody in Northern California. Steve & Becky

Great service - repaired the electric steps on my motorhome. Very responsive to service inquiries…read more Tech was punctual, worked quickly and was very pleasant to deal with. Great to have RV service that came to me.

My wife and I own a Mobile dog grooming business the took care of our overhead ac service. They did…read morea great job and the technician was very helpful. -Logan and Amanda mobile Paw spa

took a bit of time for them to get back to me. however the wait was worth it these guys came out…read moreand did a great job repairing my fridge in my Rv. I live in it without means to move it so having a mobile company that comes to me is great service to have. thank you chase!

From the owner: We are The guys that like to do things the right way. not the RV way…read more We have formed AYDRV for RV owners that do not wish for their RVs to sit on an RV lot for weeks never getting looked at and possibly getting bounced around off other RVS! no more waiting. no more lot damage. we offer complete services. need your vinyl floor repaired? we got a guy for that. need fiberglass and paint repairs? we got a guy for that. need your RV transported? we got a "place" for that. Warranty work? we can.. its on a case by case basis and you will have out of pocket costs similar to going to the dentist unfortunately. Give us a call if you want it done right. Thank You AYDRV

I found a spill on truck under battery compartment of the camper, right after I brought the unit…read morehome from Sacramento Valley RV. They had topped the battery fluid as part of service. It looked like coffee spillage to me and I never doubt that they would not clean a battery fluid spillage or even make such a big mess with battery fluid. Before leaving for our trip a week later, decided to clean it. Then the truth showed that it was battery fluid and peeling off the paint. I took it back to them after our trip (2 weeks after service). They looked at it and diagnosed the converter is boiling the batteries allowing fluid to come off the top of them. I asked why the tray underneath batteries is clean and there is no dripping track!!! They had no answer. So, I am dealing with a misdiagnosis on top of damaged truck. I regret leaving our truck there. They asked us to leave the truck under camper for their convenience. We didn't have our truck for 20 days for regular service and changing refrigerator internal fuse and sink faucets. I asked them to wash the unit before pick up and they declined. The lesson is to take before and after pictures even if you're dropping your unit at a big good looking place. Hailey and Kevin I'm very disappointed in the way you treated this case .Unfortunately, I will not take my camper there anymore.

UPDATE! The same water heater broke again and we took it out there and this time since knowing what…read moreto do, the owner fixed it quick! Always great service, personable and helpful... Thank you so much.

I am so glad I called Danny at Prestige Mobile. They were on time, courteous, reasonably priced. I…read morehighly recommend them, they came out the same day. I will definitely be using them again in the future.

From the owner: We are a 100 percent mobile service, we come to you! We offer RV graphic and stripes replacement,…read moreRV detail and gelcoat restoration, Pre- Purchase inspection. RV appliance troubleshooting, roof inspection, slide out repair, all your RV needs done on the spot, same day service, over 20 years experience! 916-757-8503

Phil knows what he is doing! I have been using him to address any issues that arise with my travel…read moretrailer for over 3 years now. I just purchased a used RV and he went through and redid all the caulking around windows and anywhere that need it. I highly recommend him and his location is safe and secure for your rig while work is being done.

From the owner: Over 30 years experience working with boats, personal watercrafts, RVs, trailers, semi-trucks,…read moreautomobiles and motorcycles.

Brought my 5th wheel into RV Travel World of Roseville last week for a last minute repair before a…read moretwo week trip. Not only were they extremely helpful and responsive, they were able to squeeze me in in the day of and had my trailer repaired and back to me in less than 24 hours. The service department team were friendly, professional and communicated excellent during the process. It was my first experience there and I will definitely be back for all future needs regarding my 5th wheel.

I'm in the market for a new solid wall camper. And I put in a request to talk to a salesman. Mind…read moreyou I taught sales and customer service for over 20 years. The guy who called me back was an absolute dick. He literally had no sales ability and turn me off to doing business with this business ever again. I will absolutely buy a trailer but not from this business. Go to Camping World or anywhere else instead of going to this business if that's the kind of jackasses that they hire. I have a low tolerance for bad customer service and this guy was absolutely the epitome. I hope he's not paid commission because if he is he's going to be in the unemployment line very soon re: Paula's erroneous and ill-based and unnecessary comment: That is not how you conduct business. You are not remembering the conversation very well IF you did sit next to him. Yes, he recommended something else. My tow capacity was 2,700 lbs. The camper was 3,600. There are PLENTY of campers that fall into the range I can tow. Again, if you and he are both this dense and obtuse, then perhaps you both shouldn't be in sales. Let me give you a piece of advice. Next time do better at sales and understand the customer's needs. This is Customer Service 100, not even 101... Class dismissed. PS - Sorry Paula. The call lasted 5 min, 15 seconds. So you were only about 3 min, 15 seconds wrong. Perhaps phone analytics isn't for you. Just like sales isn't...

...these guys are great! we are total newbies to this rv thing..and every service place is…read morebooked..including this one. But... Leslie told us we could come by for a quick check. Eric took time out of his lunch and helped my husband with the stabilizer bars and later even took his call when we couldn't get the ball to release. Like I said..total newbies! They made me feel safe and our trip will be so much less stressful..thanks to BDR Leslie and Eric! We plan on using them for all of our future RV needs.

Great communication, great pricing and all around great place to get your RV serviced/fixed! Lesley…read moreis a refreshing addition to the RV repair world who listens to understand and makes sure you know and understand exactly what is needed Thank you for a great experience in what otherwise is less than perfect! I highly recommend BDR if you are in town and in need of service on your RV or travel trailer!