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    Custom Candles LA

    4.5 (8 reviews)
    ModerateCandle Stores
    Open 8:00 am - 4:30 pm
    Updated 2 months ago

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    Banter & Bliss Candle - Candle making

    Banter & Bliss Candle

    4.0(14 reviews)
    8.4 mi

    My friends and I used a groupon for the candle making class, and it was SUCH a fun experience! The…read morestore is located right outside the Macy's, and the mall parking was really convenient. We had Victoria as our guide, and she was super funny, helpful, friendly, and patient with us. She let us try multiple combinations to find our perfect scent for our candles, and even gave us some suggestions when we were stuck on what scent would go best with what. She walked us through how to adjust the color of the wax, and educated us on the general candle making process. The candles only took an hour to solidify and were ready for pickup, so we just grabbed a quick bite while waiting. Would 10/10 bring a friend here to do this again, and HIGHLY recommend taking a class with Victoria! She knows how to work a crowd and made the experience 10x better!

    I've been here twice. The first was a corporate event that rented out the entire shop for the…read moreevening, and it was a lot of fun. The staff were super nice and helpful and fun and engaging. They offered suggestions even though there were 25+ of us in various stages of attentiveness. Everyone really enjoyed themselves. I had such a nice time that I booked another experience to celebrate my daughter's birthday. This time was different and felt ... perfunctory. We arrived right before our scheduled time, I was starting to tell the person who received us (I was told she was the owner even) that we had arrived quite a bit early (like we got there before the store even opened so we walked around for a bit before arriving 1 min before our reservation) before she abruptly said no it was already time and everyone else had gotten started. Just reminded me of the plethora of email reminders I'd received from them reminding us to arrive on time, allow time for parking, etc. She didn't even greet us or say hello or welcome. Never introduced herself, never asked our names. Just a "do you have a reservation?" And told us to put our stuff down (didn't tell us where) and put on an apron. We ended up putting our things down on someone else's seats because others were standing in front of ours while four others were choosing their scents for their candles. Told us we'd have to wait since there was no room for us to choose our scents so we just stood there. No one even said, hey why don't you wander around the store for a bit until space clears up. And why rudely tell us they'd already started when we just had to stand there and wait anyway? I really felt like we were in the way rather than paying customers, so I told my girls they could look around the shop for a minute rather than awkwardly stand there in front of someone else's seats. The person who helped us with our candle making was nice but kind of just gave us instructions of what to do. One of the girls mentioned how it was kind of like chemistry class so we all talked about science for a bit. I reminded the staff that the day was for my daughter's birthday (I had specified on the reservation) so she gave a quick little happy birthday before moving on. I didn't feel she was particularly helpful though. I asked how we can decide how much of one scent versus another and she just said you kind of just smell it. My daughter asked if she could make the color of her candle a little lighter and the person was just like, well, we can't guarantee what it will look like, but she was very helpful in breaking up the colored wax for her. When we returned to pick up our candles, that was it, they were just sitting there on the counter, packaged up and crammed into one little bag. I wanted to ask for another bag since each candle was going to a different household, but the staff gave off vibes of "go away". I distinctly remember the first time, each candle was packaged in their own little bag with the lid off the candle and they told us it was really important to let the candle "cure" and completely dry for three days before putting the lid on or lighting it. This time the candles were sealed up, no thank you for coming. No I hope you enjoy your candles. I can only assume this day was an outlier and maybe the staff were having a not great day. The experience is not cheap at $60 for which you create a 7 oz candle. I understand the cost isn't just for a candle, but for the experience of creating. The cost of the materials was probably minimal. But for that expense, I would have expected the experience to be a little less icy and a little more friendly (like during my first visit). Thankfully, my girls enjoyed their candles and had fun and were super thankful.

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    Practical Magicka

    Practical Magicka

    4.7(58 reviews)
    6.9 mi
    $

    I have been to a numerous amount of spiritual and metaphysical shops and find the entire…read more experience (start to finish) to be important. I walked in there early on a Friday in hopes of getting a candle as a gift for a friend. The woman behind the desk was talking at full volume about another employee she said has "bad vibes", and did not greet me. I don't claim to know the whole story, but this woman was going on and on about this other employee in such a negative manner, i coughed to let her know i was there, hoping maybe she hasn't seen me come in. She continued on gossiping and degrading this other employee behind her back. She also mentioned something about Santeria and cursing people. Wtf?!? When i approached the desk to ask her the price of a candle, she threw on a very cheery tone and immediately offered me a tarot reading. Why would i want a reading from someone who was just loudly gossiping about someone? The woman then offered to bless the candle for me! No thanks! I am telling you.... This lady has bad energy. The only reason i gave two stars is because the incense selection was super awesome. I think the owner should look into who is doing readings there because this lady had the most pious and holier than thou attitude I've come across in a while.

    Called beforehand before going again because I wanted to give this place another shot. My call was…read moremissed but I got a callback confirming that they were open. I'm so glad I gave this place another shot! The woman working, Suzanne, was incredibly helpful and nice. I told her about what happened the other day and she told me she'd look into it. She answered all of my questions and gave me wonderful advice. Incredibly grateful for giving Practical Magicka another shot, shout out Suzanne!

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    Practical Magicka
    Practical Magicka - Princess Bub!  she is a devil

    Princess Bub! she is a devil

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    Custom Candles LA - candlestores - Updated May 2026

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