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    11 months ago

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    Rick's Custom Fencing & Decking - The three wise men!!!

    Rick's Custom Fencing & Decking

    (52 reviews)

    We have used Rick's Fencing over many years and have always been happy with the results. This time…read morewe replaced an old fence in the front yard with a brand new cedar fence top-of-the-line put in the front yard. It's absolutely beautiful. The young men who installed it were professional, well mannered, and friendly. It was installed right on time. They tidied up, raked over the soil and left the grounds perfect.

    The entire experience was horrible. The finished fence isn't terrible…read more I am particular about the wood used so I had the salesman bring me samples of the two thicknesses they offer. The thicker one was rough sawn on one side which I didn't like, he said if I wanted it smooth on both sides, use the thinner board, so I chose those. I signed the contract and then never got an email or call even saying they acknowledged I had signed. I thought that was odd, so I had to call them to verify they got it. Day 1- Start time 8-9. Showed up at 8:15 The lead installer walked the job and saw the post-it note on his paperwork that said "One Day" and he had a fit. Was visibly upset and called his office. They had told me it was a three-day job, so I am not sure why they put everyone through this emotional nightmare at the start of a job? He then said they forgot the jackhammer, left at 8:30 and got back at 10:00. Tore down existing fence. Took off existing lock to reuse and put the lock and screws in the dirt of one of my planters. We talked about the boards for the fence and the company does not carry any smooth on both sides boards like the ones I was told I would have (and that I had a sample of). Day 2- Start time 8-9. Called at 7:30 said going to another job first, will be here after 1:00. I called corporate and asked why they weren't at my job and why they didn't have the boards I was bid on? The CEO said if they don't carry the boards I was shown, they just wouldn't finish the job. WHAT??? My biggest nightmare, the old fence is down and they are walking off the job. I was thinking I would go pick up the boards locally or pay the difference for them to purchase some. Nope, he didn't even want to talk about any solutions. I was beyond distraught at this point. The local branch did eventually go through their stock and try to find the smoothest boards they had and did say they would finish the job, but at this point I pretty much despise this company and what they have put me through thus far. Day 3- Dig out existing cement plugs- put dirt all over my flagstone patio. Cut wood on flagstone patio, sawdust everywhere- in beds, in grout, on plants, in the mulch, etc.. The driveway is 5 steps away and would have been better for cutting and placing piles of dirt. Putting down a tarp would have been smart as well. I had the drip system all coiled and tied up so there were only three places to avoid stepping, yet they stepped on the drip lines dozens of times, even though they could have been easily avoided. They also stepped on plants in the ground that also could have easily been avoided. Seems like they just didn't care about my property or my gorgeous patio area. I had decided on their metal posts and apparently, the wood rails are not thick enough for these posts, so everywhere a board goes on a metal post, that board sticks out farther than the other boards. It is very obvious on the ends which flair out. They said they would fix it, but it has been over seven weeks now and I have not heard from anyone. He said to give him a couple weeks. So much for the lifetime warranty Day 4- They tried to install my lock and it doesn't fit. So all these guys with all this experience didn't know that a lock that has had the stems cut to fit a 4" post, wont fit on the new 5"post? This left me without a lock over the weekend, an extra four days of worry about a break-in. I am baffled that everyone said my old lock would be fine. In the photos you can see where the boards flair out at the end of the fence, that every rail is cracked where the screws are (not sure if this is normal?), the pilot screws they put in the trellis but did not remove them or take them out and put the regular bolt in the same place, etc....

    Tri Force Construction

    Tri Force Construction

    (1 review)

    I was working on the same job site as Tri Force construction. They were painting the exterior, and…read moreI was doing tile on the inside. I mistaken left all my tools, put away, in my Milwaukie pack out boxes when I left the job site. I left all them nicely put away, and returned the next day to find some missing. A hammer, tape measure, some razor knifes. Well I asked the owner if his guys may have used them. He said no but I was welcomed to check his trailer. Upon doing so, I found all my missing tools. My tools are wrapped with a orange camp duct tape, and these tools had the same tape on them. None of the guyson the job site said they went into my box to use the tools, but somehow they got into his trailer. I truly believe the owner to be a stand up guy, but his workers I do not have the same confidence in. The home was vacant, so maybe whoever took them thought I would blame a break in, I'm not really sure. Either way, no one wanted to come clean about it. If they will take tools that are obviously being used, and about to be used again, imagine what would happen if left alone with valuable. I do not recommend this company, unless the owner is the sole person working on your home.

    From the owner: If you live in Woodburn, OR or the surrounding areas and are looking for a well versed construction…read morecompany, turn to Tri Force Construction, LLC. We bring 10 years of experience in the industry to each project we undertake. We buy our products from industry leading manufacturers and guarantee quality. We combine our expertise with the latest equipment and technology to provide great work. No matter the size of your project, we are equipped to deliver in an efficient and timely manner. We are licensed and insured for your protection. Our services include construction, deck building, porch building, siding installation, siding repair, exterior painting, exterior staining, patio building, deck replacement, deck repair, porch repair, and framing. We provide our services to owners of residential and commercial properties. We are knowledgeable and willing to explain the process of the job to our clients and help them make the right decision regarding their project. We deliver high quality craftsmanship and customer satisfaction. We offer free estimates and affordable and competitive pricing. Call Tri Force Construction, LLC in Woodburn, OR now to discuss your construction services needs with our team, to request a free estimate, to schedule an appointment with us as well as to inquire about our services.

    Custom Builds - vinylsiding - Updated October 2026

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