I have been a member here for the past few years. Sol is my massage therapist. He is amazing-…read moreprofessional, skillful, and knowledgeable. He always adjusts the massage basic on what my body needs. I always leave feeling like toxin was drained from my system, my muscle relaxed, and my mind ready for a good night rest. Thank you, Sol for being my trusted massage therapist!

II would give this location zero stars if I could. While the massage therapists themselves are…read morefantastic and give great massages, the front desk operations and management practices are completely disorganized and unfair to the customer.My experience with their membership has been incredibly frustrating: Billing Errors: During my first month, I was charged the membership fee despite explicitly instructing the front desk to use the remaining $100 balance on my gift card. Hidden Fees: I was switched to a different therapist without being informed they were classified as a "Master" therapist, resulting in an unexpected upgrade fee at checkout.Scheduling & No-Show Fees: Every time I book an appointment (a month in advance), they call me on the day of the service trying to change my time. To make matters worse, a scheduling mix-up occurred where they booked me for a day I never requested. Despite having the correct day saved in my own calendar, they charged me a $109 cancellation fee with zero flexibility or discussion. I emailed management to resolve these issues and have received no response after 48 hours. The customer service here is severely lacking, and the business practices feel incredibly predatory. Save yourself the headache and go elsewhere.

wondeful place to get a massage in, even last minute. it's so nice and the pricing is great. love…read moreto see nicole and the owner Lena is really great. she always remembers me. thanks! hot stones are great!

I booked a 90-minute massage at Cloud Nine Massage for my first visit, and I'm so glad I did. I…read morelucked out and was paired with Vivian, and she was incredible. She was amazing and somehow found every spot that needed work without me having to say much. The entire experience was relaxing from start to finish, and the 90 minutes flew by. It's honestly one of the best massages I've had in a long time. I'll definitely be requesting Vivian again and can't wait to come back. Highly recommend!

I absolutely love this massage spa on Miramar road, the ladies are very professional and friendly…read more They also have the cheaper prices in the area and super centrally located. I always have back pain from working and traveling all the time and they always know how to take care of me. I highly recommend this massage spa!

I'm a delivery boy. I'm very tired of driving around every day. I came to this store through the…read moreintroduction of a friend. The environment is very good and the masseur is also very professional. After an hour of massage, I feel strong all over, which relieves my fatigue, and pain.

I had a great experience with my deep tissue massage from Anna!…read more The massage was exactly what I needed -- the perfect balance of firm pressure and attention to the areas holding the most tension. I left feeling so much looser, refreshed, and honestly like a weight had been lifted off my shoulders. You can tell they really care about making sure you're comfortable and tailoring the session to what your body needs. Professional, calming, and incredibly effective. I'll definitely be back and highly recommend it to anyone needing stress relief, muscle recovery, or just some much-needed self-care!

Not a real therapeutic massage it was more of a body rub. No real reflexology. No real cupping. Not…read moreworth it. They told me to tip $20 on a 90 minute massage. Never have I ever had anyone tell me how to tip. I won't repeat.

HEATED BAMBOO THAI MASSAGE (5 stars + meteor shower + star…read morelinks) This is one of the best Thai Massages I've had in San Diego! Hurt so good, went home so relaxed and limber. :: BOOK :: I am no stranger to Thai Massages! Do not mistake my small figure as fragile - I have a high tolerance for what is to come. I booked in advance a Bamboo Thai Massage because I never had a massage with Bamboo and needed to try it. I followed the owner from a previous place but upon booking she was not available the day I was coming and picked Nita for a 75m session. I read each of their backgrounds and had a hard time selecting because they all sounded amazing but went with Nita because her profile showed 15+ years of experience. :: EXPERIENCE :: Upon arrival, several of the women treated me (they were so genuine and kind). The place is clean and legit. I was escorted to the room and Just like any other Thai Massage, you take off all our clothes except for your panties (or underwear) and lay on the massage bed with a light bedsheet over you. The room looked like a typical Thai Massage room. I had alot of tightness, knots, and soreness on my back muscles and needed strong presser for this session. Nita had the hands and strength for that. I love pressure and can tolerate it - most times I have to tell someone to apply more. Nita applied perfect strong pressure I was looking for. She even kept checking on me to see if I was okay of it was too much - yah my ooh's and ahh's were not silent! I was 100% okay thru the session. it hurt SO good! She did a phenomenal job giving me a good Thai massage and even noticed the tightness and knots. She focused on all the right places with the right amount of pressure. Heated Bamboo. The temperature is similar to hot stones but since it's wood the heat isn't kept and the rotation of bamboos to reheat was needed. However, I did enjoy the bamboos, the shape gets in narrow or curved areas better than heated stones. The session was not entirely heated bamboo, it was mostly a Thai massage and then a session with the heated bamboos. I lost track of time - this massage was fantastic. Nita even massaged a little extra out of kindness which really made my day. Everything felt so good - HIGHLY RECOMMEND I now know not to wait too long for a massage and to treat myself to this place much more often. Love this place! Until the next massage....

I really think this is the best massage I've ever had. I've had the Thai combination massage twice,…read moreand both visits were exceptional! I came in with very tight muscles and lots of tension, but afterward I felt like a bowl of jelly (in a really good way). I prefer a strong, deep tissue massage that will be effective in relieving muscle tension. I especially enjoyed my 2-hour massage with Jane, the owner. I really liked her technique, and she was able to identify and target my knots. Her pressure was spot-on using a combination of hands, knuckles, elbows, and walking on my back. During my session, she suggested that I try cupping and the bamboo massage, and I'm glad I agreed. She implemented the cupping and bamboo into my session, and I think this really helped loosen my muscles as well. I can tell that Jane really cares about her customers, and wants to help them feel better by providing a great experience. The location has plenty of easy parking, and the inside is clean and quiet. Massage beds are large, heated, and comfortable. They offer early bird discounts if you book early on a weekday, and also have a military discount. Even without the discount, pricing is very reasonable for the exceptional service. It makes it tempting to come in often for a massage! I think I'll definitely become a regular customer here.

My therapist Paula's expertise of neuromuscular techniques are exceptional. She acknowledges my…read morecurrent issues, and works them out. I always feel so much better, again she worked her magic. Thank you ! Lynn J.

Some of the best in San Diego! I've been to the other locations in Rancho Bernardo and Downtown as…read morewell. Service has always been excellent, just as it is here. Super professional. high quality massages tailored to your direct needs. Different therapists at different pressure levels and areas of focus. As someone who deals with chronic bouts of sciatica that can flair up, I've always found these massages work best on a regular schedule. In Sorrento Valley, I've been able to work with the great Palmy in 90 minute and 2 hour sessions. They've always been wonderful full body massage with lots of grace and care, even when I ask for firm pressure! She is extremely thorough and diligent, and has done wonders opening up my shoulders and glutes during our sessions, and has a calming, caring presence. Thank you Palmy! It has always been very easy as well to rebook with Betsy at the desk. She is extremely friendly and caring, and always on top of everything. Also, plenty of water and little corn sugar chewies :) Like I said at the start, just some of the best in San Diego! Seriously consider booking a massage for sport recovery, relaxation, or body maintenance! The Sorrento Valley location is located a short walk from the Coaster station, so if you are looking to use transit from Encinitas, Carlsbad, or Oceanside, check the schedules and plan ahead!

Eva gave me the best massage! I told her my problem area she definitely went at it. She took my…read moreknots out and just rejuvenated my body. The room is just like other massage places. Its upstairs in the Plaza next to wells fargo. I had a groupon for couples massage for 140$ but i tipped her 20$ bc eva waa just that awesome. I can't wait to go again and definitely will ask for eva.

I've been coming here for massages regularly over the past year. Coco used to give fantastic…read moretherapeutic massages -- she really knew what she was doing. But ever since Coco left a couple of months ago, I've been going to Helen, and honestly, she's amazing! Helen's Thai and deep tissue massages are on another level. She has a real gift for finding all the knots I have built up and working them out without it ever feeling too painful. I always walk out feeling like a brand-new person. Her technique is super precise, and you can tell she truly knows what she is doing and how to release tension in just the right way. She's strong, intuitive, and really pays attention to what you need even with the language barrier. All of this attention for a fair price. Got me coming back for monthly some times weekly reset that is much needed. Absolutely Worth it

I paid for 45 minutes and they seriously only 30 minutes!!…read more I paid 45 dollars in CASH for a 45 minute body massage. When I came to the shop I was met by this lady who lacked customer service, no smile, already ready to ask why I don't upgrade to a full hour. Before the front desk lady told the massage lady about the massage they had a small exchange and the energy already seemed off. The massage itself was Half assed too. Pressure sucked. She only did one side and not even the full body. This place is mid it was like massage therapist was hardly trying and did what would take the least amount of effort. I would highly suggest you time your sessions----when it starts and look where it ended. I would hate for you to get cheated out of your paid service like I did.

Came to try out their Head Spa service. For $70 cash this is a great price because it's all of the…read moremassage and relaxation of the viral head spa service without the scalp analysis. Here you lie down on a massage table and they wash your hair and give you a scalp massage with some face and neck for about 45 min. They shampoo and condition you twice, then dry and comb your hair. The best part is that they then remove the hair wash sink and you flip over for a full back and shoulder massage for the last 15 min. I think this is better than the typical $100+ head spa service. The comb, hair dryer, table and sink were all very clean and I left feeling super relaxed. There's also an option to do a 30 min foot massage along with this head spa service which I thought was cool. I will be back!

Dr.Michelle is the most caring Chiropractor I've ever had. She is EXTREMELY knowledgeable and so…read moreprofessional. I've been seeing her for over 5 years and she has helped me with my lower back and neck pain. She is funny, smart, and always leaves me feeling better. HIGHLY recommend.

Dr Michelle is awesome. When I first went to see her she told me if she could not fix me in three…read morevisits I wasn't fixable. Three visits later I was so much better. I still needed a laminectomy, but I was pain free before the surgery. I've been good now for 8 years but still see Dr Michelle about once a month for maintenance. I had been travelling for several months and had not been able to get in for a visit. Started to have nerve issues in my leg and went in today. All gone! Dr Michelle is nothing short of a miracle worker!

I found this place through Groupon, where they advertised accepting walk-ins. When my mom arrived,…read morethey refused service, despite claiming to take walk-ins. Instead of honoring their own policy, the staff prioritized walking their dog over serving a paying customer--completely unprofessional and a potential health code violation. If you don't want to offer discounted services, don't list yourself on Groupon. Turning away customers because you're "too busy" while literally stepping out for a dog walk is ridiculous. Avoid this place if you expect basic customer service and professionalism. Edit: This owner replied to a Google review claiming she removed her business from Groupon and we showed a screenshot, this is our response: That's completely false. My mom purchased the Groupon yesterday, so if you stopped offering services last week, why is your business still listed? Instead of admitting your mistake, you're blaming the customer. If you don't want to honor Groupon deals, remove yourself from the platform instead of misleading people and wasting their time. Completely unprofessional.

Had the exact same experience as the other reviewer. Found this place on Groupon back in February…read moreand bought a voucher. Being as the voucher was getting ready to expire, called to make an appointment. Only to be rudely told "I'll call you back" and to get a text message 40 minutes later telling me that they have terminated their partnership with Groupon and that I should contact Groupon for a refund. Pretty sure, they did not communicate that to Groupon as Groupon would have let me know. And I am still finding their business advertised on Groupon 3 months after they told the other reviewer that they removed their business from Groupon. Now I am having to contact Groupon to initiate a refund because they could not bother to let Groupon know that they were not honoring vouchers and to remove them from their platform themselves. Very unprofessional and a big waste of my time Be forewarned, don't buy their services if you find them on Groupon, (they are still listed on Groupon as of May 2025) as they will not honor vouchers.