I've read some mixed reviews on this place and had a bit of a mixed experience myself…read more This was my first experience with any alterations place so I wasn't sure what to expect. When I first arrived I was greeted by what I assume is the owner. She was professional and prompt. Asked what I needed, got me into my suit and measured in a matter of minutes which I appreciated. I needed to have my suit pants and jacket sleeves hemmed. I dropped off on a Monday and needed the following Thursday (so about 10 days). I felt this was an ample amount of time but again, my first experience so I wasn't sure. The lady seemed to give the impression this was a quick turn but told me she could do it. The cost was $70 which I honesty don't know is good or bad. It didn't really matter to me, what was important was getting it done. I showed up Thursday only to learn my suit wasn't complete. This was a huge disappointment. Thankfully I planned ahead and told her Thursday knowing I wouldn't need it until Friday evening. She promised me it would be done Friday morning and when I returned the next day it was done. It looks great. My advice would be to always give yourself a day or two extra and just live with the expectation they will not get it done in time. Don't set yourself up for disaster.

Reworked a dress my husband purchased- too small to a perfect fitting skirt - reasonable rates and…read moretimely

They do really good work with alterations. My clothes were ready on time and I could tell they took…read morespecial care of them. I will definitely recommend this place!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

I've used Gill's 3 times and every time the job has been done well and quickly. There's lots of…read moreparking. The business is clean and the employees are very nice.

Wonderful service and very helpful. I had a pair of dress pants altered that fit perfectly…read moreafterwards.

Roger is amazing and extremely professional. He was generously able to get my repair done on the…read moresame day. Not only did he repair my item, but he also reinforced it would be less likely to happen in the future. 10/10 I would trust Custom Alterations with all of my tailoring needs. Amazing work I can not recommend enough!

Great work, reasonable prices but it is a small business and only one tailor so don't be in a rush.read more

Very upset with "customer service". I went there on two separate occasions, with my daughters, for…read morehomecoming dress alterations. Both of my girls are built differently (and yes, they do have the same father). One is average sized and the other is very thin. Well, in front of my average sized daughter, he had the audacity to comment and say "They're both sisters? The other one is so much skinnier. And she is not! Haha" Sir, you need to have respect for your customers. Whether or not you're from another country, you have been here long enough to not be culturally ignorant and cut down and call a teenage girl basically "fat" to her face. I have been using you for years, and you just lost my business and I hope you lose the business of many others, as well. I want you to feel the hurt (on your business), that you placed on my daughter today. I have been working for years trying to explain why she and her sister don't have the same bodies. So thanks (sarcasm) for putting her back a few years on self esteem building.

Highly recommended. I damaged a new pair of Air Jordan's by tearing out a shoelace eyelet. The…read moreseller replaced them with a brand new pair and let me keep the original after I sent a photo of the damage. Ali repaired my shoe and it is indistinguishable from the new pair. I feel guilty that I have 2 pair for the price of one. Great job for only $20. Professional work and very quick turnaround.

BEWARE!! Both he and his wife are thieves who take advantage of their customers. She charged me $45…read moreto repair the straps of these sandals. When I came to pick them up, they weren't done so he put black shoe polish on the straps and handed them back. It took less than 5 minutes, and they still look awful. GO ANYWHERE BUT HERE.

Wow, I just called and spoke to the nicest lady with the best customer service skills. I made an…read moreappointment to go and leave my dress for her to hem it. I called another business and they were so rude and made me feel like I was bothering them. I'm so glad I found Sandy's Alterations. I'll write another review in a few days about the price. She just texted me her address like she said she would. Great so far.

quick turnaround time, pleasant, reasonably priced, and always available. may be a little…read moreunorthodox location, but don't let that deter you from excellent workmanship and pleasant service

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

I got a couple things done here- one resizing of a dress and one fixing belt loops on my coat and…read moreboth occasions, Kathy did an amazing job. The charges were reasonable as well. So happy to have found Kathy! I have one more thing to drop off and fixed and i'm sure it will be done with care. Thanks Kathy!

I needed to have a sweater darned and Kathy did an amazing job and a very, very reasonable rate.read more