*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

They do really good work with alterations. My clothes were ready on time and I could tell they took…read morespecial care of them. I will definitely recommend this place!

Gill is such a sweet lady. She was extremely professional and more importantly very fast and good…read moreat what she does. The clothes came out great and the alterations were absolutely precise. The fit of my clothing is pristine and I look so good thanks to Gill's alterations

I've used Gill's 3 times and every time the job has been done well and quickly. There's lots of…read moreparking. The business is clean and the employees are very nice.

Roger is amazing and extremely professional. He was generously able to get my repair done on the…read moresame day. Not only did he repair my item, but he also reinforced it would be less likely to happen in the future. 10/10 I would trust Custom Alterations with all of my tailoring needs. Amazing work I can not recommend enough!

Great work, reasonable prices but it is a small business and only one tailor so don't be in a rush.read more

Very upset with "customer service". I went there on two separate occasions, with my daughters, for…read morehomecoming dress alterations. Both of my girls are built differently (and yes, they do have the same father). One is average sized and the other is very thin. Well, in front of my average sized daughter, he had the audacity to comment and say "They're both sisters? The other one is so much skinnier. And she is not! Haha" Sir, you need to have respect for your customers. Whether or not you're from another country, you have been here long enough to not be culturally ignorant and cut down and call a teenage girl basically "fat" to her face. I have been using you for years, and you just lost my business and I hope you lose the business of many others, as well. I want you to feel the hurt (on your business), that you placed on my daughter today. I have been working for years trying to explain why she and her sister don't have the same bodies. So thanks (sarcasm) for putting her back a few years on self esteem building.

Highly recommended. I damaged a new pair of Air Jordan's by tearing out a shoelace eyelet. The…read moreseller replaced them with a brand new pair and let me keep the original after I sent a photo of the damage. Ali repaired my shoe and it is indistinguishable from the new pair. I feel guilty that I have 2 pair for the price of one. Great job for only $20. Professional work and very quick turnaround.

I came here a few times when the lady was there and she was very nice and friendly, but the man has…read morebeen there the last few times I came. I find him rude and impatient. He treats me like he's doing me a favor and I'm annoying him every time I come in. I'll spend my money somewhere, thank you

Wow, I just called and spoke to the nicest lady with the best customer service skills. I made an…read moreappointment to go and leave my dress for her to hem it. I called another business and they were so rude and made me feel like I was bothering them. I'm so glad I found Sandy's Alterations. I'll write another review in a few days about the price. She just texted me her address like she said she would. Great so far.

I'd worked with Sandy a few times for bridesmaid dresses, so she was my go-to for my wedding dress…read more She helped it fit like a glove! She added snaps to the sleeves, so they could be removed for the reception, as well as protective padding in the chest area. She also added a bustle that was unseen during the ceremony, but could be tied up with a ribbon for the reception. She also tailored the groom's suit and my brother's suit. Her skill and turn-around is worth what she charges! Love Sandy!

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.