My experience with this business was incredibly hit or miss. Making the reservation was a easy and the owner was incredibly friendly and helpful, saying that providing me a receipt would be no problem. He offered a very fair quote and that was what was charged. However, on the day/time of the move (which I booked weeks in advance), I was informed that his partner was still an hour away in Salina and I was told that either the owner would move my stuff by himself (incredibly dangerous) or that I would have to wait 3 hours until the other dude was done. As I was on a tight schedule since moving cross country, I told him to just head my way. Fortunately, he was able to contact a buddy in the area to help him out. Unfortunately, he was still an hour and a half late.
However, once both arrived, they were efficient, nice, and did the job well. I paid in full (happily despite the earlier issues) because I understood that sometimes things happen and wires get crossed - that's life. That understanding and patience was not rewarded. Despite telling me before he left that he would have a receipt of services rendered within two days so I can be reimbursed by my employer, I have not heard from the owner. It's now been four weeks and I have yet to receive my receipt so I am out for the cost of the move. I have called and sent text messages, no response. I would recommend going with a mover who is more established, organized, and actually sees through his commitments. To do this to someone in the current economic climate we're in is pretty messed up to be honest, especially with the issues during the move itself. read more