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    Curaleaf

    4.2 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    Ask the Community - Curaleaf

    Curaleaf

    Curaleaf

    4.4(20 reviews)
    2.5 mi

    very friendly and helpful. I answered all my questions diligently and with the genuine care. I'd…read morecertainly recommend them.

    First: THEY ARE NOT ON DEKALB PIKE! Address: 100 North Warner Road, King of Prussia PA. Warner…read morecomes off New Gulph Road between Walmart and Wegman's, it's a light, then go all the way to the rear, behind a light gray office building is a dark gray small building, looks like a cube, that's them. Very little signage visible as you approach from New Gulph. That was the most frustrating part about Herbology, as I had spent a good 10 minutes driving around where the map insisted that it was before finally calling them, where they then apologized and told me where they really were. They shared that they've been trying to get this fixed for a while. The location is secure, as all dispensaries are. Inside it's sleek and warm, again, not unusual for a dispensary, though with this one they have the product behind these gorgeous mid-century style cabinets. Very cool looking. Once I got there, they were nice and seeing as how I was kind of frustrated, they did not make me fill out all the patient paperwork. I'm a cargegiver for two different people, so they just let me sign the caregiver pert of their registration. First bright spot. Then, back to the dispensary area, where the staff were helpful and knowledgable, even suggesting a new CBD heavy strain for the NMT that he really likes! Yay! I'd definitely go again, and now that I know where it is, I'll combine it with a grocery run next door. :)

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    Zen Leaf

    Zen Leaf

    3.3(3 reviews)
    8.7 mi

    Awesome first time here, staff very friendly and knowledgable. They made easy what could have been…read morean intimidating experience.

    On one of my most recent visits, my card was taken and NOT returned to me. Because a voicemail was…read morenever left even though there was an apparent "attempt" to reach me (not apparent to ME, as I did not have a missed call. But ... sure), I thought *i* had mistakenly misplaced my card which I am usually very careful with. I was close enough to my expiration and directed to renew my card at that point so I did so. After receiving a new card, I attempted to pick up an order, giving the attendant my money ($150 in cash) and the new card. However, after a long wait that is typical for this location, the same bubble headed curbside girl with braids told me they could not help me until the "first card" was expired. (The card that was actually still SITTING IN THEIR FACILITY!) She did not even hand me my money back! When I asked, "Okay, if you can't help me, can I get my $150 back?!", she looked perplexed and suspicious--- as if it was on ME or I was trying to trick her. Of course, upon going back inside, she told me she discovered she'd just left my money sitting on the counter...... not a great sign of the people they have working there, honestly. Later that evening, the one competent employee they have there (the taller male manager) called me to apologize. He said THEY had accidentally taken my card and like the money, hadn't given it back. Or made a real effort to let me know that it was sitting in their vault for a few weeks. I drove back to retrieve my card and my order, and despite my immeasurable irritation at the incompetence of their curbside runner that had set this all in motion, I kept my mouth shut and tried to move on. I placed several more orders at this facility and never complained about the insane inconvenience. Until tonight. When I stopped by tonight, 7/22 to the Malvern location once again, I was met with a newer curbside attendant I had not met before. She was, without question, the rudest employee I've ever encountered at this facility. She told me my "card was declined" (???) and that my "payment must be due". I assured her she was wrong, I just renewed for another year with a new card I was FORCED TO GET BECAUSE OF YOUR ENPLOYEE'S INCOMPETENCE.... Everything was up to date and I had both my 2026 card expiring end of July AND my new card expiring July 2027. I asked her to please try both just in case, as I am ALWAYS diligent with my payments and fees. Instead, She refused, pointing the finger of blame squarely on me, like I was an idiot wasting her time. As I was bringing up my patient portal via the PA MMJ website, she clearly didn't feel like waiting and told me it "might take a while"-- so she just WALKED AWAY. I still took the time to double check. I was absolutely correct and no payment was due via the site until 2027. The girl begrudgingly came back outside, took my card, then told me she still couldn't help me. So I asked to speak to someone higher on the totem pole (and hopefully a little better at interacting with clients). Cue the manager, a red haired man with a thick beard and zero desire to assist me with my issue. He started with the same blame game: "well did you pay the fees?" Oh do you mean the double fees? For the card YOU neglected to return or the NEW card I was forced to order due to YOUR mistake? I pulled up the PA MMJ site and showed him firsthand that the mistake was NOT on my end. He visibly did not know what to do which only increased my frustration. After a few useless and bumbling "sorry, I don't think I can help with this", I left. Not only will I never be coming to this or any other zen leaf again, I will leave a multitude of reviews on different platforms to warn all considering Zen Leaf. I will also be posting on my extensive social media accounts to my followers to avoid this zen leaf like the plague. I've reached out to the state of Pennsylvania as well to notify them of the unsavory practices at this particular branch, although I'm hoping the corporate heads that own Zen leaf will take these complaints seriously now that they're being contacted formally as well.

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    Curaleaf - cannabis_clinics - Updated August 2026

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