I frequent 5 diff dispensaries in my area. Every place I find warm, kind and welcoming people EXCEPT AT LIBERTY CANNABIS in Norristown. The lady with the glasses and multi-colored pony tail is gruff, unfriendly and basically insulting. Not a good way to treat customers. Just a level of mean arrogance that isn't typical in this Industry. Don't forget, I am a patient with issues that you are unaware of. To be so aggressive to a patient is messed up and unappreciated. Time for your boss to check you. And it's just the one lady. Everyone is else is fine. She knows who she is. read more

The staff is friendly and knowledgeable. The sales and Liberty wallet are awesome. They also do food drives and events.

Liberty has become my go to dispensary after several years of shopping multiple dispensaries. I still check for deals but Liberty's pricing, discounts and rewards program provides consistent value. Product selection and availability is always good. Store associates are knowledgeable and helpful. PS - if I had written this review a year ago it would have been much different - this location has shown great improvement over the past year. read more

Liberty cannabis is by far one of best dispensaries in the Pa area. The place is always clean, workers are very nice and care for what you have to say or need. They always have some type of deal going on every single day and there happy hour is amazing!!! My favorite is the 2 strane 7g for 100. The potency in the bud thc is alway high, which I look for because it helps me sleep. When ever I do need flower my first thought is been coming here when I need my medical marijuana. read more

The quality of the plant is perfectly fine but if they think you are "uncool," they will harass you endlessly. I am usually merely insulted but one time they did lay their hands on me. I wish there were other dispensaries, preferably one that offered a loyal customer discount that you could pick up from your car. I have mobility difficulties and the combination of a nearby dispensary that doesn't know it is doing and also harasses customers is a genuine nightmare for me. read more

Unimpressive exterior and registration area, but that yeilds to a large, pretty waiting area. Very positive experience.

Love this place! Everyone is so helpful and kind. I love the senior discount and the rewards rock! I found that shopping online is the best way to go so I rarely have to wait long. I gave Liberty 5 stars because they're tops in my book. read more

They sold me an incorrect battery for a PAX pod. I asked them for a battery for the PAX pod and they said it was the Dart battery. So I trusted the sales people at Liberty, again, and got burned, again. They take zero accountability or responsibility for their errors. Update 2/26: They have the correct battery sitting in my cart, free of charge. This is all I expected for their mistake. This should've been handled the first time I called, not when you saw a 1-star review. Updating this to a 2-star rating because reasonable resolution was eventually reached. Had your associate said, "Our mistake. We have a PAX battery waiting for you for free", this easily would've been a 5-star review because that is outstanding customer service, but that's not what happened. This was an organizational failure. Update 3/3: Overall this is not decent place. Update 9/4: Still haven't been back to this location. Probably won't ever return. I've found better service and pricing at Terra Vida, which is much further away, but worth the drive. You don't deserve the privilege of serving the people of Norristown. Was this worth a $10 battery? read more

I called at 10am to see if they could hold my order from the day before until the end of the day. The phone person said the manager okayed it. I get there at 7:30 pm & my order was gone blaming the manager in am. I don't care who you blame!! My medicine was gone & they had nothing to substitute it with. Luckily Keystone KoP was 11 min away & I just made it before they closed. Someone working took my order!!! No other explanation!! I emailed the company but I've emailed them in the past & never gotten a reply. I've heard the Philly store is just as bad. Really sucks because they were my go to.... that now left a seriously bad taste in my mouth!!! read more

Great customer service experience, they help you get in and out with your online orders and I love how they set up an award system so you could get discounted prices for the things you really need. read more

Very poor customer service, they don't know what they are doing most of the time, they do not have any interest in customers. Wish they had a zero. Brought back product that was bad and under weight. They do not stand behind there products. I saw manager yelling at employees, not good. read more

If you love a long wait, a nonsensical ordering process, and lack luster service you're in luck. I placed my order (online, as staff suggested to those of us waiting) and when several people who came in after me got theirs I asked what was going on. They pulled up my order up and insisted they'd rush it; they didn't. When I finally had my name called, my total was wrong. Turns out what I had actually ordered was out of stock so they just went ahead and substituted something more expensive. They get two stars because the security guys have always been the part about the place and some of the staff know how to interact with customers. Quite literally the only dispensary in 3 different states I have left empty-handed and angry. Who knew that could even happen? Oh and their website is wrong- this location doesn't accept Canpay, so bring cash or pay fees. Found that out on my second visit there and had the staff argue with me about what's on the website, even though I pulled it up and showed them. L read more

Knowledgeable... friendly, and a very clean store. Highly recommend this location In Norristown

I have been going here for a while now. Their process has grown. Now, I put in my online order, I wait for the text, I pick it up. In and out. Just like I like it. If you make an online order, you can't add to it without getting in line with the people waiting. I think that's fair. They have a reward program that gives a legitimate discount every third visit. The people are nice and the doctor is knowledgeable. read more

I just found out that on line orders for Liberty Norristown stop at 5:00 p.m. I called and asked if another item could be added to my existing order because the on line "selection" section kept denying my order.*( At the store-not a call center). The employee I spoke said she would TRY to add another item to my order-BUT, get there as soon as I can in case the item was gone. This is putting my life and the lives of others in danger to get medication. How is this a good idea, allowed or even legal ? So disappointed. read more

The Worst! Put my order online got a text saying they received my order. So an hour later I get there, I live 33 miles away! Guess what? They had my order wrong and then goes on to tell me that I have to wait another hour and a half! So I'm getting ready to go out to my car and I proceed to go back in to make sure I still have my rewards all good they said. I don't believe I sat in my car that long! So as one of the attendants come out to give car pickups their order I asked can I just cancel and go inside and get a order? Her response was not until you receive a text telling you your order is ready HUH? That didn' make any sense! So just giving you a heads up I'll stick to terra-Vida much more business savvy and they take care of their patients with a smile unlike these miserable people! I will be putting a complaint with Harrisburg about the lack of professionalism and their sorry ass attitude! read more

This place is horrible.Terrevida is nothing like this.This is the worst dispensary I ever been to.They barely have flowers and when they do get flowers and put a order in,they have you waiting for hours for your order to be filled.but this is the kicker there isn't any customers there when they have you waiting for on line orders.Its just plain laziness and unorganized.unbelievable!!! read more

I've been going here since they opened and Liberty W. Norriton has always been fantastic, but today they saved me! Everyone is always so kind and awesome and helpful and KNOWLEDGEABLE! Go there to laugh and learn and have fun because you will! Not to mention their rewards are the BEST! Today, I thought I had a 3rd reward, but like computers do, it didn't quite show up. I was way more rude than I needed to be when asking about details about this - and almost immediately both guys helping me jumped up to help. One gentleman went out of his way to confirm I did have 3, and to make sure it would be honored at that moment. It didn't matter I had a busy day ahead, we all do. So I really appreciate the kindness and help - even when we may not have deserved it. Thank you all so much, for everything! read more

This location is beyond unprofessional. After waiting 3 days to place an order I was turned away at curbside pickup due to rain. The only options given to me were to wait in a long line outside or come back later. I am immunoconpromised and have a child with me so neither was an option. I drove over 35 minutes to get to this location so obviously I wasn't going to come back. THERE IS NOTHING on their website about canceling curbside due to inclimate weather. read more

This place was one of my favorite places to go, but unfortunately I will not order from this dispensary in Norristown again. I called to ask about 2 products and what one 1 g sativa dry flower was the best for energy. She told me which one it was I put it in my cart. I forgot my password and and had create a new password. Not even 10 minutes later they were out of the 1g of the product was out! 10 minutes is not acceptable. And I also have been given the wrong product twice now and never got to return them and get the product I wanted. I only open that one product to see what was inside, and I was not allowed to return it for the product I asked for. Again let me say I did not get the products that I asked for for about three times now. They don't listen to what you asked for and I'm sick of it. So I will never go to any liberty Dispensary again. There is a much better place that I am going to go to that I have been going to and they help me out when I need information. read more