The best shop in renoooo I come here for my goodies and they hook it upppp 10/10 I would come byread more

First time going to Rise! Jenna was the best at breaking down all the deals, discounts and helped…read moreme find the best. I am quite intimidated by the process of some dispensaries. Their customer service was on point, walked me through the process, and spent 20 mins with me. if you need a comfortable space to ask newbie questions. I highly recommend asking for Jenna!

Went in for the first time today and had a great experience! Both budtenders we talked to (I wish I…read moregot their names) were sweet and helped me get exactly what I was looking for! I feel like they had a great selection with more coming for 4/20. I ended up getting some great edibles that were apart of a daily deal and I thought it was super reasonably priced. We'll definitely be back!

Trash employees, trash products, trashy way of running a business. They let supervisor and managers…read moretake tips and that's federally illegal, they have little too no products and the ones they do are exspensive as hell. They break regulations, they sit around and play games and watch movies all day while making one person struggle to keep up with the lack of help. It's bad business ask the way around. They have a reputation in the industry for being trash. Don't waste your time or money!

I've been going to this dispo for the last 3 years and the customer service gets better each time I…read morego in! Honestly I couldn't even single out 1 employee as literally everyone I've dealt with has been stellar! Best place in town whether money is tight or big ballin!

This place has the worst Rosalyn ever it is not stable. It looks like crumble. I was very…read moreunsatisfied. They will not replace it because of the Sure, they were respectful Product like this is very unprofessional and for me to spend almost $50 on 1 of a .9 g of wax slow grade rosin Was stressing , frustrating,, And I most definitely had to go to another dispensary right after to get better rosin If I could give zero stars I would because they would not do anything about this. They told me it was a gram on the box instead of .9. I feel played

We were visiting town and found this dispensary online. And I wish I got the name of the gentleman…read morethat helped us, he is tall with glasses and brown hair. He was SO informative!!! My husband and I feel pretty confident in picking out our strain, but this gentleman educated us on terpenes even more than we were anticipating. And it was much appreciated!! We have since been to another dispensary and my husband and I left underwhelmed because of our experience at The Dispensary Plumb!!! And I even just said to my husband, I just want to go to Reno and get my weed from the guy at The Dispensary!!! He was personable and knowledgeable and we just want to say - THANK YOU! 10/10 great experience- highly recommend!!!

Horrible customer service. Women with the septum piercing has a terrible attitude and clearly does…read morenot want to go out of her way to help customers find the right strain. She acts all "bubbly" and "nice" and calls me a "sweetheart" but has the worst passive aggressive attitude imaginable. She just lost that company a lot of my future business .

Placed an order online. Great pricing. Everything was 40% off. Excellent selection of edibles…read more Staff was super friendly at pick up. I would recommend and will absolutely be back.

Giving 2 stars because i want this place to be a good place but seeing how bad their customer…read moreservice and also their deals being scams compared to other cannabis clubs around its disappointing i spend so much money on a company like them, they have been my first and my goto cannabis club i would go to since moving here in 2022. But when i shopped around the past 6-8 months i noticed others have more selections and better prices, better customer service, Their deals are scams. I would buy something but end up paying a lil more than original price which is $15 or more than the original price. It makes no sense. Id get gummys 5 for $49 but id be paying $65. ?? Then when using card their employees dont give the "difference" they put into the card machine. A girl told me "we cant do anything about it because its a $3 fee on the cards" ok but all the other time im given my $1-$3 change so which it is ?? Round up to the nearest but keep the rest for their selfs makes me not was to tip at all because 9/10 customer service from the one that says "we cant do anything about the change" their customer service deserves no tip because i wasnt assisted helped or greeted in a nicely manner. Also a lady that looks like linda from bobs burgers, i guess shes the owner because she treats customers like she dont need our business and got others keeping their business going. Saying "whenever your ready" instead of "i can help you right here" why is a customer being told "whenever your ready" like im suppose to just stand here.i didnt walk up the moment the last customer was done because i wasnt sure if she was still doing something for a pick up or what but she had products in her hand she was bagging or returning or clearing from previous customers. I dont like rushing employees i try to be so polite but people here are so rude and entitled.

Super awesome service from Sean on 3/12! He started off by asking what my name was and thanked me…read moreby my name upon leaving. Came in kind of knowing what I wanted since they carried what we're used to. Sean was super informative and recommended some more better ones with CBD. Can't wait to try them, super excited. Thank you so much again, Sean!

My budtender did not know the difference between Indica and sativa. Asked her to show me the dabs…read moreand she pulls out a tablet to show me!? Ended up paying 50 dollars for some dabs that looked nothing like the pic on her tablet Overpriced garbage!

Carlos - Presentation 8/10 overall attitude A blessing. very persistent and amazing time…read moreefficiency. Quick Calm And cool ..

these guys are the fucking best! I bought the wrong kind of concentrate, but the manager on scene…read morewas really friendly and was able to fully help me out and hooked me up ! super great friendly staff always this place is the best!

Mary has incredible knowledge regarding the medicinal properties of cannabis and can help you find…read moreremedies for your particular issues. Pain, acid reflux, neuropathy, can't sleep.......? Mary can help.

From the owner: Mary Medibles Consulting offers a reliable knowledge base with efficient & strategic approaches to…read morestreamlining each client's journey with medicinal cannabis.

Outstanding customer service! I had a question about deliveries and the manager, Patty, followed up…read morewith a prompt response! Thank you Patty!

Great time today enjoying 4th of July fixins and enjoying sime great music in our beautiful Washoe…read moreCity weather. I love coming here as the staff are so nice and friendly, and very knowledgeable in the work that they do. Love the fact that they have a large senior population and are very respectful of us old folks. Love that a lot of folks are fans of the Grateful Dead. Never met an unfriendly Dead head. Good people, great service, good quality.