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Cups N Cakes by Jen

5.0 (2 reviews)

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9 years ago

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Divine Delicacies Custom Cakes - left picture is the one I provided to divine delicacies. right pic is the cake they made for my daughter.

Divine Delicacies Custom Cakes

1.9(208 reviews)
1.9 km
•$$$$

I had my 16s birthday cake from here which my mom paid a fortune for! The cake was wonderfully…read moreexecuted, no complains. I then started to buy cake slices from them for $8 each, the cake is moist and delicious, no problem there. The problem starts when I go to order my 21st birthday cake from them. I told them exactly how I wanted it and they agreed. Since I had never had a problem with them or their cakes before, I agreed to pay the almost $100 for a basic 10 inch Nutella cake with natilla filling and buttercream icing. No decorations no cake topper. (I added the Ferraro rochers on top) My birthday was on a Monday and they do not open on sundays or mondays. So I had to pick up the cake Saturday night. She told me the cake stays fresh up to 5 days, so I agreed since once again I had no problem with them before. The cake was fine on sunday in my refrigerator. The day of my birthday, on Monday, some form of liquid was leaking out of it and the cake was SINKING! I had paid $100 for this cake and they weren't open I had no choice but to put it on display in front of my family and friends. The cake was rum after I explicitly told them I didn't want a rum cake. The cake flavor was not what I asked for, the cake was a sinking disaster, it was leaking a weird fluid, and it was embarrassing for me and my guests. They lost a loyal customer.

I ordered a Hello Kitty cake from Divine Delicacies for my daughter's birthday on March 14, 2024,…read moreand the entire experience was a disaster--from the cake itself to the customer service. I paid $931 for a cake serving 60 people, expecting a high-quality, professional product. I was very clear when placing my order: I wanted a Hello Kitty made of fondant, not a ceramic figurine. I specifically chose Divine Delicacies because they assured me they were the best at replicating designs exactly as shown in pictures. They promised me that the cake would look just like the reference photo I provided. What I received was completely unacceptable: * The cake design was poorly executed--one of Hello Kitty's eyes was much bigger than the other, making it look completely off. * The colors were wrong and did not match the reference photo. * The fondant was not smooth, and the cake was uneven, showing a complete lack of skill. Whoever made this cake clearly had no experience. * The cake itself was dry and not fresh at all. When I called the store to express my concerns, the customer service was horrible. The employee I spoke with was rude, dismissive, and even yelled at me. She told me I should have called "with due time" so they could have sent someone to paint the cake on-site. This was outrageous--the cake was delivered while my party was already happening. They expected me to stop my daughter's birthday celebration to have someone repaint the cake in front of my guests? Completely unprofessional. Hoping for a resolution, I emailed the owner explaining the situation. A year has passed, and I have never received a response--no apology, no acknowledgment, nothing. For $931, I expected a flawless cake and professional service, but I got a poorly made cake, terrible customer service, and complete disregard from the owner. I would never order from Divine Delicacies again, and I wouldn't recommend them to anyone. A birthday cake should be the centerpiece of a celebration, and they failed on every level

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Divine Delicacies Custom Cakes
Divine Delicacies Custom Cakes
Divine Delicacies Custom Cakes - My work!

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My work!

Divine Sweetss

Divine Sweetss

4.7(123 reviews)
4.6 km
•$$$

I can't say enough good things about Divine Sweets. Every single time I reach out, usually with a…read morelast-minute request, she always finds a way to make it happen. Most recently, she made my son's baptism cake on short notice, and it came out absolutely beautiful. Not only was the cake gorgeous and full of detail, but it tasted amazing too. We received so many compliments, and people kept asking where it was from. You can really tell she puts her heart into her work and cares about making each cake special. I'm so grateful for her talent, patience, and willingness to always come through, even when I'm scrambling at the last minute. If you need a cake for any celebration, I highly recommend Divine Sweets. You will not be disappointed!

I'm sharing this to help others make an informed decision. I began communicating with her about two…read moreweeks before the event, but communication throughout the process was very inconsistent. I chose to move forward based on the work shown on her social media, but unfortunately, what I received felt rushed and did not reflect the quality I expected. Several details did not match what was discussed. Fake flowers were used, the cake was pink instead of the agreed brown, and some of the flowers appeared to be spray-painted rather than using the intended colors. The cardstock was also peeling, which affected the overall presentation. I understand that things can get busy, but taking on work and delivering below expectations is disappointing. I would recommend confirming all details clearly and ensuring consistent communication before moving forward.

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Divine Sweetss
Divine Sweetss
Divine Sweetss

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Nothing Bundt Cakes

Nothing Bundt Cakes

4.7(166 reviews)
5.6 km
•$$

I still remember that Pillsbury commercial with the jingle "if I knew you were coming, I'd have…read morebaked a bundt." The problem with the commercial is it made Bundt cakes sound ordinary. And those Bundt cakes probably were. But Nothing Bundt Cakes has turned the ordinary into extraordinary. The shops have sprung up everywhere, but unlike many quickly growing chains, the quality and taste, as well as the beauty of these delicacies has never been compromised. This particular shop is adorable. Service is perfect, and all the latest cakes are in the display case. You can buy one for a few people. You can buy one for a crowd. But best of all you can even buy one for yourself. They have 10 standard flavors and I'm hard-pressed to find a favorite although I am a chocolate guy so I usually go with that; but they also have specials each month. This month they happen to have my favorite cookie, Biscoff, and my favorite pie, apple, as their special cakes. and then there are the occasion cakes. Be at a birthday, a casual get together, a football game tailgate, or even just because you want to thank your favorite doctor (hint, hint) they have what you're looking for. Dieters beware as these cakes are as caloric as they are delicious, but I can say as a self proclaimed expert that every calorie is worth it to eat these delicious cakes. Big fan!

If you've never tried Nothing Bundt Cakes you need to put it on your list…read more I've tried different flavors throughout the years and they truly always hit the spot. There's always many options available for purchase, and if you want a little something extra special or packaging, they'll help you with that. This Kendall location is not too big and there is no seating available. It does have plenty of free parking.

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Nothing Bundt Cakes
Nothing Bundt Cakes
Nothing Bundt Cakes

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Cups N Cakes by Jen - cupcakes - Updated October 2026

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