So I live about 4 hours away from my mom who is in Gaithersburg. She'd mentioned that she didn't mind working on her birthday as long as she had cake. After trying several options that wouldn't be able to deliver until several days later I found this company. I ordered a dozen cupcakes in 3 flavors of my choosing, plus a balloon. They arrived midday and were packaged nicely. She and her friends LOVED them. She kept going on about how moist and tasty they were. Some friends mentioned ordering them for their family or even themselves. I'm sorry to see the negative reviews, but my experience was excellent and I'd use them again in a heartbeat. Thanks for making my mom's day! read more

Cupcake Dropoff - Birthday cupcake delivery - Bakeries Near Me - Rockville, Maryland

So this was a little hard to find because it tucked away in an industrial strip and their sign is catering not cupcakes but when I walked in I was pleasantly surprised by the decor inside. Inside there is a cupcake tower with mini cupcakes to try out before buying. I tasted the red velvet and chocolate cake. Both were pretty good so I bought two cupcakes: s'mores and raspberry amaretto. Honestly, I was disappointed after eating the sample cupcake. The cake had the consistency of a pound cake and the frosting lacked flavor and was a little too fluffy almost like a whipped cream topping. I like frosting with a lot of flavor and a thicker consistency so it has a little bit of oomph. The only part I did enjoy was the center which had a raspberry center and chocolate center, respectively. I would strongly suggest other cupcake places over this one. I will not be returning. read more

Very pleased with the cupcakes we ordered this morning and arrived this afternoon. I was concerned that I was ordering too late for my husband's birthday, but John assured he could get the order done. They look lovely & taste really good. I highly recommend this establishment for cupcakes! Thank you! read more

If there were zero stars, I'd choose that. 1. never delivered my order (poor business model) 2. didn't respond to phone calls and emails till the next day when they confirmed there was a clerical error (weak capacity) 3. generally not concerned that my best friend didn't receive her birthday cupcakes (poor customer service) 3. haven't responded to any of my follow up emails or phone calls to get my money back. $50+ for one dozen cupcakes - not cheap. (irresponsible, careless) There are plenty of cupcake businesses around. No need to try this one. read more

I have had multiple wonderful experiences with these one of a kind, creative and delicious desserts. What a treat. A few weeks back I was able to share the joy with my coworkers as we experienced the joy of the key lime and black forest cupcakes. Can you say AMAZING. Every single bite was an experience all its own. Then last week, I had carmel and creme brule cupcakes as well as oreo and red velvet truffles delievered as treat for our weekly staff meeting. Well, let me just say this these most excellent desserts caused the us to put a pause in our meeting and just take the time savor every little flavor and texture that came with biting into these most inviting creations. What a great gift for corporate affairs, friends and even justa personal treat for yourself. SIMPLY FABULOUS!!! read more

I purchased a deal form livingsocial and like others waited long enough for them to let us come in and pickup the cupcakes instead of having them delivered to the house. I went to the location (which was very difficult to find) and went inside. I was very disappointed to learn that all of the wonderful flavors they boosted about on their website were only available special order, and only if you ordered a dozen of one flavor. None of this was included in the fine print of the livingsocial deal or the website. Why would you not have the most unique and interesting flavors out everyday for people to try? I bought to deal for the uniqueness of the cupcake flavors. As for the cupcakes themselves, they were B+. Frosting was good, some of the cupcakes were a little dry. Better than some cupcakes in the area, but not the best I have had. That may have been different had I tried some of the unique flavors, but sadly I wasn't able to. read more

I had a great experience with Cupcake Dropoff. I bought three coupon deals with them from one of those limited-time discount voucher sites. I was a little concerned with Aaron B's review and La'Kesha's review seems very commercial. They were very easy to work with. Although I didn't get through on the phone each time I called, I was called back within the hour, generally within the half-hour. I called before I purchased to ask about details and then I bought the deals. They spent about ten minutes talking to me before I was even a customer. They were very kind. I had three separate orders, and scheduled them for a week and a half later since there was no time constraint. The owner (?) worked with me for payment options on the phone because I could not spend more than a certain amount per recipient due to work restrictions. We did all transaction details over the phone and I used the website to reference which type of cupcake I wanted. I called the store on the day of delivery and they confirmed that the cupcakes were ready and even gave me the delivery times so I could prep my recipients. They respond faster this way than they do through email/web-contact form. This will probably make sense, but there needs to be someone at the address to receive the cupcakes so when you schedule, schedule accordingly. Although I never saw the end product, I got multiple thank yous and people said they were delicious. One even said she intends on using the service. Since I live nearby the location, I may try to do a pickup since delivery can be expensive. read more

Dropped off a fruit bouquet for my parents anniversary, left it in the sun and it was ruined. Then would not offer any apology or customer service response. read more

Avoid at all costs. My wonderful BF ordered a fruit bouquet and the online retailers sourced the order to Cupcake Dropoff. Never again! He paid for same day shipping, guess what, it showed up an afternoon late. The quality of the bouquet was horrible. A pineapple "flower" look like something from American Horror Show. Some skewers poked though the fruit and it was missing some of the fruit. The note wasn't centered so some of the words were cut off. I'm certain this isn't what my BF had in mind for me. I reached out to Cupcake, no response. We both contacted the online vendor and a replacement was supposed to arrive the next day. Five days later and we're still waiting for it. read more

Terrible service! Screwed up my order 3 times! Did not rectify the situation in the slightest! Lied multiple times, did not fulfill promises, did not fulfill orders! Misleading pictures! Plenty of other cupcake places in the area with better cupcakes and better service! Brief Explanation: Ordered a Dozen Cupcakes, did not fulfill order. Was promised free delivery, did not deliver. Went to pickup order twice before got any cupcakes. Was promised free cupcakes for my troubles, had to pay to get my "free" cupcakes. Full Details: I bought a deal for a dozen cupcakes plus free delivery. None of my deal was fulfilled! Due to high demand near Valentine's day, I had to drive out to Rockville to pickup my order. I ordered the cupcakes because they were supposedly delivered. With the inconvenience of driving, the company promised a dozen mini-cupcakes for free. When I ordered the representative assured me multiple times that I could pick up my order at 9am. This order was supposed to be a surprise for my girlfriend. When I arrived at 9am no one was there to give me my cupcakes, no one could be contacted via phone, and my voicemails weren't addressed until 4pm. The owner was apologetic and said in addition to receiving my free dozen mini cupcakes, I would get 6 regular sized cupcakes for free, and that my original order of 1 dozen regular cupcakes would be ready the next day. Even though this was too late to surprise my girlfriend for our Valentine's, I picked up my cupcakes and the vouchers the following morning. I asked if I could have all the free cupcakes (mini and regular) delivered since I already had to make two trips out to Rockville, even though I paid for free delivery originally. They assured me the cupcakes could be delivered when I order. Later in the week I placed my order for delivery of the free cupcakes. A lady placed my order, I made a followup call the next day just to make sure everything was set. The order wasn't even placed! I placed the order a second time and was informed that I would only get the free mini-cupcakes if I bought 3 regular cupcakes AND that I would have to pickup my 6 free regular cupcakes or pay $15 shipping fee! In the end I had to pay an extra $17 for the "FREE" cupcakes they promised for my troubles! What a scam! read more

Cupcake drop of offers a unique & elegant product that can be enjoyed by all. There chic spin on a classic snack makes for the perfect upscale treat that can be enjoyed in the office; for special occasions;or just because . I personally became a fan when I ordered the signature "cake pops" and cupcake minis for my birthday. They were gracious enough to personalize them and even suggested a flavor to go with my color scheme which were the hit of my party. I am a fan for life and will continue to be a loyal customer. I highly recommend them! read more

Delicious cupcakes in 3 different sizes! The minis were great for sampling and the jumbos were... well JUMBO :) I liked the classic vanilla and almond joys the best. read more

I had an eversave coupon for a dozen mini cupcakes. Man were these things moist. They were so good. I wish they would improve their hours but other than that not bad at all. read more

If I could give them no stars I would! I ordered one dozen cupcakes and a balloon to be delivered on Valentine's day between the hours of 11am-4pm. The cupcakes were not delivered on time. There was no note so he did not know who they were from and there was no balloon. I tried contacted customer service via live chat and by phone but they did not respond. AVOID THIS PLACE AT ALL COSTS!!!! You will regret it if you use them. If you are not able to contact a company by phone, you should not spend your $$ there. I learned the lesson the hard way now I'm out $50 and had a terrible Valentines day!! read more

I really wanted to give them the benefit of the doubt but I ordered cupcakes and balloons for my boyfriend for his birthday. I was given drop off hours from 10:45-4 and they didn't deliver it to his office till 4:15. When I contacted them to ask about it, they blamed my boyfriend for not answering his phone to come to the street outside his work to get the gift. For having an almost 5 hour drop off window, getting them in last minute and late isn't really acceptable. read more

A Dessert Affairs has opened in Waldorf, MD. It will be my first and last visit! Definitely overpriced for the quality of product that is produced and only a fool would believe that items are made fresh daily, although there is no baking on the premises!! Really?? Terrible marketing strategy! I like to support local business, but this I cannot do. There was an apparent promo for the first week being open of free mini cupcakes, as advertised on their FB page (I'm assuming a sample)...wasn't offered anything. I ordered some a dozen cupcakes and 2 slices of cake...with the price I paid, I feel violated!! Both cake slices were dry and the icing (on the cakes and cupcakes) tasted like the same icing you can purchase at grocery store bakeries, and that is NOT buttercream!! Sad that Waldorf still doesn't have a decent place for a quick sweet fix. read more

I should have taken the bad reviews here seriously. This company is a joke. I ordered cupcakes and a balloon for my friend ($41), and she never received them. To make matters worse, I never received a confirmation email, and the person who was supposed to make the delivery never called me back when I left her a voicemail. But I know I've been charged because I see it on my bank statement. Cute idea to send your friend cupcakes on their birthday, but don't do it with Cupcake Dropoff. read more

I've ordered cake as a present multiple times. Things went smoothly each time. Everyone who tasted the red velvet cakes I ordered all loved them! I'd gladly order again. read more

Amazing red velvet and coconut cupcakes! I ordered these for my boyfriends birthday and they were a hit! Super yummy and beautifully decorated! They were hand delivered on time to my door and were nicely packaged. I would highly recommend them! Absolutely going back today to see if I can get some more of those red velvet cupcakes with cream cheese frosting....delish! read more

Disappointing experience. The cupcakes were very good, but the overall experience was not. Most disappointing was the delivery part of the experience. I requested a specific time and the website told me I would receive a confirmation email that would let me know what time the cupcakes would arrive. Since they were part of a larger surprise, this part of the process was pretty vital. Well, they were delivered early, confusing the recipient and ruining the surprise. I had not received any communication from the company and the website did not indicate that my order had gone beyond the "processing" phase. Worst of all, I emailed the company to tell them of my disappointment and I never received a response of any kind. Please also note that I used a Living Social deal, so I am not sure if they were extra busy from extra orders resulting from that deal or just less inclined to serve the deal customer well. That is also possible - I like to give the benefit of the doubt. Perhaps if I had called them my experience would have been different, but I think I will go elsewhere next time I need to order cupcakes for delivery. read more

Thanks to other Yelpers for the heads-up about this company. I went in a few days early to order my cupcakes. Glad I did b/c they barely have anything in stock. I also noticed that some cupcakes had very little icing. Just a small dolop which would not be enough even for the mini-cupcake. I asked them to make sure there was enough icing on the cupcakes that I would be picking up later in the week. Picked up 2 dozen. Got a lot of variety which I liked. Lemon cake with different topings (coconut, lemon, key lime) for the first dozen. And chocolate cake with different toppings (chocolate, strawberry, peanut butter) for the 2nd dozen. Some had enough icing; others didn't. I asked them to add to the cupcakes that didn't have enough icing. They took them in the back. I didn't notice any difference. The cupcakes were ok. The cake was moist and the icing was ok. Not very full of flavor. In sum, the cupcakes were not bad; not good. Very run of the mill and no better than what you'd get at Giant or a no-name bakery. There was nothing gourmet about these. This place doesn't really seem like much of a bakery. The larger cupcakes looked a bit dated. And there were only a few plastic containers with the 12-mini cupcakes in the showcase. There was no bakery smell on either of the two days that I went. One last thing - I had to pay tax (under $3.00) which it says on the coupon. I didn't notice this prior. In sum, I would say that Cupcake Dropoff didn't make a long-term customer out of me which is what the smart vendors do when the place an ad on Living Social or Groupon. read more

I am very pleased with Cupcake Dropoff. I found them via a Google search as my sister just recently moved to Silver Spring MD and I'm still in FL. I wanted to get her something for her birthday and cupcakes was it! I attempted to process my order online at 7:30 PM on the 28th for a delivery on the 29th, I had a couple of problems online and wasn't able to process the order so I decided I'd have to wait until the following day and beg for same day delivery. There was no need to call and beg the next day as I received a call from Cupcake Dropoff at approximately 9 PM telling me they saw my order, saw I was having difficulties and called to help me out. Seriously, you're calling me to help, help some random new customer, BONUS! I was ordering the mixed dozen and told them what three flavors I selected online, the only disappointment of the whole process was they weren't doing almond that week and I couldn't get anything almond based. Although upsetting I did wait until the last minute so I just went with it and decided I would trust their judgement on the flavors they chose for my sister. I gave the gentleman on the phone a little guidance on what she does like and is allergic to. The following day my sister got the cupcakes and said the delivery process was great (she was doing a facial mask for her birthday and it took her about 5 minutes to get to the door, they waited the 5 minutes), the presentation was superb and she told me the cupcakes were moist and the taste of them all were amazing. When you do the select your own dozen online you're allowed 4 cupcakes each of 3 different flavors, when my sister got the cupcakes she ended up with about 8 different flavors. The great customer service, presentation and deliciousness of the cupcakes supersedes that fact that I couldn't get almond based cupcakes. Lesson learned, don't wait until the last minute and you can get exactly what you want. I would recommend Cupcake Dropoff and will most likely make this a yearly tradition and have them delivery cupcakes or cakes to my sister. read more

I had a great experience with Cupcake Dropoff. I ordered a fruit bouquet for my mother and she loved it! I definitely recommend. The birthday dipped strawberries are also an all-time fav!! I can't wait to order again. read more

I took a chance with Cupcake Dropoff and I'm glad I did. I ordered a strawberry cheescake for delivery to celebrate a very special occasion. The delivery was on time and the cake, I'm told, was delicious with lots of fresh strawberries. I'll gladly go back to cupcake Dropoff for future needs!! read more

I bought the livingsocial deal for 18 dollars for 2 dozen mini cupcakes. I honestly feel taken. What a rip-off! The cupcakes were less than bitesized, and I can't believe I paid 9 dollars a dozen for cupcakes that were dry and lackluster. You're better off going to the grocery store. read more

My husband and I purchased a deal for a dozen delivered cupcakes from Living Social. A week before the voucher expiration (I admit, I could have used it sooner), the company has posted a banner on its webpage stating that it is full for deliveries between now and the voucher expiration. They permitted you to pick up cupcakes during their business hours, which are very limited, so I took my lunch break to go pick up cupcakes. I called first and was reassured that there would be a lot of flavor varieties available for pickup. When I got there, the display case was empty and a man tried to help me, but could only find a few flavors in the refrigerator, which I would expect were probably yesterday's leftover cupcakes. He said the woman was not yet back from deliveries, but would have more flavors when she returned, although he wasn't sure how long it would be. I didn't have time to wait, so I had to leave and return to work. I called the number on the voucher, as directed by the man who assisted me at the facility, and they were unwilling to extend the voucher validity period so I could have the delivery that the voucher is valid for. I don't feel like I should have to make time to go back again, but they were very unsympathetic and refused to work with me. Definitely poor customer service. Since my husband had bought two vouchers, and gifted one to me, we did use one of them successfully (made time to preorder and pick up the cupcakes in the warehouse district of Rockville). The cupcakes were ok, but given that at $3 a piece they are MORE EXPENSIVE than Georgetown cupcakes, less tasty, and require so much preplanning and coordination, I would give it two thumbs down. The cupcakes are standard in size and had relatively moist cakes, but the frostings generally lacked character and flavor. I also noticed, on my second visit, that behind the curtain of the catering area, there were stacks of tubs of frosting from Sam's Club. I am not sure if the bakery uses them or if they are for the related catering service, but just a heads up if you are looking for a fresh ingredient or from-scratch place, this may not be the choice for you. Also, a second on the mini-cupcake comments. I saw them...they are super-tiny. I got a coupon for a free package because I picked up an order, but the "free" coupon required the purchase of $9 worth of cupcakes on my next visit during the same month to get the free ones, so I passed. I would never pay full price for these! read more

From 5 to 1. I was duped into writing their first review by their Facebook page which said that if you write a review for this new company, you'd get FREE cupcakes ( I know, shame on me). I figured why not give a new business a leg up and that'd I'd shortly be able to back up the review anyway by the cupcakes I'd be receiving. Since I was never contacted about that promise for free cupcakes, I purchased their next offer on Living Social as a chance to place a full order. The deal was $18 for 2 dozen mini cupcakes delivered. Fast forward months later...when I went to their website to place my order for my birthday party, the special Living Social directions say after placing your order, enter your coupon code after which the cost of the 2 dozen cupcakes and HALF your delivery fee will be removed. HALF my delivery fee?????? Huh? that wasn't in the deal I purchased. I read the fine print of these deals carefully before I buy them, and nowhere did it say that delivery would be additional. They wanted an additional $9.66 on top of the $18 I'd already paid Living Social. I immediately called Living Social and had my money refunded. What a disappointment. I'll search the DealGoRound and the CoupRecoup type of websites for a cupcake delivery deal that actually includes delivery. read more

Do not use Cupcake Dropoff. Ordered 12 chocolate strawberries that ended up petite in size at best. Not nearly the huge strawberries you get from other sites (sherriesberries, etc.). The berries slid around in the box. Enough room to fit at least another 5 berries. That in itself indicates how subpar the product was. I was embarrassed I sent these to a friend that lost her father. No response to email. Refund would be warranted. read more

I was really excited to create a custom order cake with the expertise of the bakers at cupcake dropoff. After much discussion and several emails explicitly explaining what I was looking for, they let me know the cost and assured me that they would make a cake that I would love. I sent my payment and the cake was set to be delivered in two weeks! I wanted to make sure I gave them ample time because this was a custom order. I was sincerely disappointed. Among many reasons, the worst was that they charged me for doing fondant sculptures, which they ended up just printing out as an edible image. One of the structures was not even the color I requested. After calling them dozens of times, leaving a message, and also emailing them, I have yet to hear back from them. Terrible customer service (after paying them), and I certainly did not get what I paid for...I will NOT be using them again, nor will I recommend them. read more

I've had very good results with Cupcake Dropoff. My first order was through Groupon. When the van came to drop off the order, my neighbor told them that I was waiting for my son at the bus stop. They actually drove over to find me to make sure I got the cupcakes safely. The second time, I inadvertently missed the cut-off time for next day delivery. Someone called to let me know and make alternative arrangements--again, going the extra mile. I picked up a mother's day order today and everything was perfect. So, I really have only good things to say about the service. But what really counts is how they taste. These are some of the best cupcakes I've ever had--very moist and flavorful. I've bought them three times, always for a party or big celebration and they always get rave reviews for the imaginative range of flavors and the beautiful execution. Plus, they just plain taste good! read more

I ordered a delivery of cupcakes for my daughter's birthday. John was extremely helpful and professional on the phone. I was shocked with the speed in which they made the delivery and my daughter was truely delighted with the cupcakes (instead of flowers this year)! Great job! read more

DO NOT WASTE YOUR TIME! By far the worst place to order from! Terrible customer service and they are unresponsive to emails! My girlfriend ordered cupcakes for a birthday, they couldn't deliver because of weather conditions (which was understood). However two days passed by with no delivery or notification as to a reason why. When I called (which was a google voice number - phone app) they simply told me that they forgot the order due to the bad weather and that it could be delivered the following Monday (five days past the original delivery date)! They had no remorse and didn't offer any kind of compensation for their mishap! The people that run this bakery are truly incompetent and they have very poor customer service! Cupcake Ripoff! read more

Amazing cupcakes!!! Very moist cake, perfectly sweet and flavorful frosting, chic presentation and well priced!! I brought 4 dozen mini cupcakes to a holiday party and they were a hit! Everyone loved them! The Caramel Creme Brulee and Red Velvet cupcakes were gone in 10 minutes! I love cupcakes and I have tried quite a few bakeries in NYC, MD and DC---Cupcake Dropoff is by-far top of the line in cupcakes! Perfect for bringing to any function or just for a sweet treat for yourself or for a special someone. I highly recommend these cupcakes!! I will place another order soon! A friend of mine, visiting from out of town, happened to see the cupcakes at my house before I left for the holiday party--she was so impressed with the cupcake presentation that she had me call and order 4 dozen cupcakes on the spot for her to bring to a friend's party and Cupcake DropOff completely met her expectations. read more