My family was a customer for almost a couple of years and we didn't have a problem when we first…read moresigned up, in fact, it sounded almost too good to be true. We had purchased my mom a new basic phone since she is getting up there in age and didn't need anything fancy and the rest of us got smartphones. At the time, the owner was there and told us that he could get us waived activation fees if we signed up, which sounded awesome because at a nearby store we were told that it was $25 per line. Fast forward about a year and a half and my mother did not need her phone anymore. I knew there would be an early cancellation penalty, but for a basic phone, it was supposed to be $150, prorated over time...or at least that is what I found online. However, when I called in, we found out that my mom's phone, which was in no way a smartphone, was actually on a smartphone contract and the etf was $350 prorated. We also found out that we were on a small business plan, which was another surprise to me, since I don't own a business. I later found out that that is how the owner got our activation fees waived. I'm not sure if this constitutes fraud or not, so if you do sign up with them, be sure to check your contract. Don't get hooked in to a bad situation with the US Cellular in Concordia. They put on a pretty face and talk about customer service, but they sure do some underhanded things on the back end.

Worst customer service ever. Tried 2 stores for help after phone had issues. Concordia ks and…read moreBeloit Ks. Was told to call 611 from that phone (not operational) to get help. Then they hung up in Concordia. Went to the store in Beloit and the associate plugged the phone in and said "ok, its ok now" and hurried us out of the store. Changed to Straight Talk from Wal-Mart. The customer service was so helpful. I plan to steer anyone away from us cellular in the future. Bad customer relations. Subpar products. Buyer beware

On the biggest College Football day, New Years Day, Twin Valley has an outage that they say could…read morenot be helped. Missed the Rose Bowl and Sugar Bowl and every other channel that I pay for. The answer was that they were working on it as soon as they found out.....NOT TRUE. I have been with them for over 10 years because they are the ONLY cable provider in this area. If you have any other option....GO ELSEWHERE! You would think that my bill would have stayed the same but in 10 years my bill has steadily gone up, up, up, yet service has not improved!!!! If you have the option....GO ELSEWHERE!!!!! $180+ Dollars a month and a phone line that I never use!! TOTAL SCAM!!

Living in a rural area we are blessed to have fiber optic High speed internet and digital…read moretelevision available. The few problems we have had over the years they are quick to resolve and send out a service tech ASAP. We definitely recommend them to anyone in the service area.

This company provides pay as you go hotspot at Lake McConaughey State Campgrounds. Service…read morefunctioned for a few days but then stopped. Their customer service has no idea how to open a service ticket for the state park. Only contact I could make was with email and they never replied to the emails - just called three times to tell me to restart our devices - then stopped calling all together at the end. Hotspot equipment was visibly pointing at the ground and the tech that arrived was unable to figure out what to do without calling his office. Three hours later the hotspot was still pointing at the ground with still no access available. Since then the company made no effort to contact me for resolution after 24 hours of failed connections from our devices. At this point we will have to dispute the charges with the credit card company. Stay away from this company for hotspot services.

From the owner: Serving All of Your Phone, Internet, Cable, and Security Needs…read more Glenwood, formally KeyArt Comm Inc and Keystone-Arthur Telephone Company proudly serve Keystone, Lemoyne and the surrounding area. Established in 1918, we provide superior customer service for telephone, Internet and computer solutions . KeyArt Comm Inc offers the following services * Commercial and residential * On-site and In-house * Affordable options and expert technicians * Dependable Internet access * Telephone equipment and lines * Security services * Networking and cabling * 24- hour service Please contact us today for all your computer, telephone and Internet solutions.

My wife was an Architecture student at K-State and she spend 2500 to have FBS build her a computer…read moreto use for modeling, rendering, and Adobe Photoshop. The computer that FBS built was a complete joke and was at least 1000 dollars overpriced. The computer constantly froze at the boot screen and would then it would need a fresh install of windows in order to work again. When we took it back to FBS they claimed it was a "software" problem and therefore the warranty would not cover it. After constant problems, and returning the computer exactly 6 times (the last being for a 6 month period) we decided to give up and I built a brand new computer myself. I have tested the computer that FBS has built with a new GPU, PSU, HDD, and OS and STILL this piece of crap that FBS sold us locks up. In short, FBS installed crappy components at an exorbitant price and would not go back and fix the mistakes they made. AVOID THESE PEOPLE LIKE THE PLAGUE!!!!

From the owner: Fox Business Systems was founded in 1986. Like our motto says, "We Build Solutions." Our business…read moreis based on creating cost-effective, complete, secure, and efficient computing solutions for business, government and individuals. Our offerings include custom-built computers, servers, laptops, network devices as well as a full line of components and peripherals. We provide in-house and onsite repair services including data recovery, network setup, Ethernet cable runs, fiber optic termination, VPN configuration, VOIP, Internet WIFI and Hotspot setup, security and monitoring, virus and Spyware removal & Notebook power jack repairs. Our store carries a wide selection of products including Intel CPUs, motherboards and SSDs, RAM, video cards, power supplies, chassis, fans and about anything else you could need, including the hard-to-find cables and components - SCSI, HP36, RS232, Parallel, SDRAM, etc.. Our staff is experienced, knowledgeable, and ready to help.

This is the worst broadband service in the whole Kansas area…read more I have lived out here in Auburn for 4 years. 3 days out of each week I spend in tech support trying to trouble shoot. They moved me to another Tower but it still is unreliable. They give no adjustments for poor or no service unless you have been out 24 hrs. So with that being said you can be without it for 10 hrs and still pay full price. I have never asked for adjustment but I am getting sick if rebooting and troubleshooting almost everyday. Asked for owners info but was refused.. They need more competition and maybe they would treat their customers better. They want you to refer a friend for a month free but why would you screw your friend over. They would end up not being your friend after joining with this company.

I understand Kansas Broadband recently underwent some management changes and has purchased…read moreadditional equipment. Bottom line is, we live in a rural area with no other internet options than Hughesnet, and I refuse to pay the ridiculous price of satellite internet considering how spotty the service can be. Using KBI's new equipment from their Lindsborg tower, I now have reliable, 10/3 unlimited service which is a huge improvement over the 4G hotspot.

Their internet is very fast... but having been installed on the 17th, I got my bill for my triple…read moreplay on the 1st and it was over $500!! This was after prepaying $180+ and having to wait 2 weeks for them to get a line to our house... Now that being said, they have been working with us on our bill, and slowly we are getting it down. They have been very nice and easy to work with. Initial angry shock is over.

We had great service here. They made upgrading our phones and transferring from another provider…read morevery easy.. we had an appointment but were seen early. They answered all and any questions we had and they were very pleasant. I'd feel more than comfortable coming back if I needed help. This was my first experience with Verizon and I was very pleased.

Upgraded my tragically slow galaxy13 to an iPhone 15 in little less than 20 minutes thanks to a…read moreintriguingly sardonic yet professional character by the name of Chase who is one of the store managers. Even with me being unprepared and sleep deprived for academic/personal reasons, he was incredibly patient with me, a chaotic whirlwind of a human being, and my idiosyncrasies. Intellect, personality, professionalism, humor, and chiseled jawline aside....Mr. Chase helped turn my dour day into a bright one. Give this man a raise please :)

The worst. They don't answer the phone, they don't call you back, and they don't show up. I waited…read morethree weeks for them. I finally had to call them and tell them not to bother coming. I am convinced they're only concerned about new customers.

It's been 1 month and I still do not have the DirecTV dish in a permanent location nor do I have…read morethe internet dish installed. Company will not return phone calls.