My wife and I visited this location on Friday, 19 June 2026 at 6:2 PM (station .51, order 49). I used to view Culver's as a great step ahead of the usual fast food, but this particular location seemed to be struggling. The person at the register gave me a medium cup for my large drink, which I only noticed once we sat down. The cashier at every other Culver's I've visited checks on the ingredients of any order to make sure it's okay, but this cashier didn't do that. Having become accustomed to their standard order style, I didn't even think to say what ingredients I wanted excluded. Fortunately, I was able to scrape away most of the pickles and mayonnaise from my order. I cannot stand either ingredient. As for the burger itself, the topmost patty was split in two and half was hanging out over the bun. When the server brought our food to my wife and me, they forgot the custard we ordered. Overall, this was the most middling experience I've had at a Culver's. Definitely not worth what we paid for our meal. read more

I love this Culver's location. It is a frequent lunch stop on my travels between Indy and Louisville. It is a very convenient location, easy to exit the interstate, pick up my food, and quickly be back on 65 heading for Kentucky. With the new (updated) app you can save your favorite orders. Then it only requires a few clicks to order and pay for your food. Fast and easy, which is what I am looking for when order ing food for carry out. When I have ordered ahead my food has always been ready at the quoted time. Hot and fresh! Employees are always friendly and smiling. The restroom is always clean and fully stocked with necessary supplies. Much appreciated when traveling. read more

Culver's - Burgers Near Me - Franklin, Indiana

Service was ok Wife got a Reuben - no idea where the meat came from but it was hideous. Strings of fat.... Next they gave her some chicken fingers. It is now 8 minutes later and she is in the restroom getting sick. We didn't even make it out of the parking lot and she had to go back into the restroom. I would highly recommend avoiding this location, especially if you have a 4 hour trip ahead. Disgusting. read more

Culver's - Not good ! Beware - Burgers Near Me - Franklin, Indiana

Ordered two sundaes at drive thru and waited 15min to get them and only one car ahead of us

shrimp dinner is very good great shrimp great fries great slaw Dinner roll?? stale every time read more

Went to this Culver's to get Custard. Got to the window and they said they were out of custard so they were not able to service my order. Have also had multiple bad experiences at this location with both service, food availability, and cleanliness. Would not recommend going here to anyone read more

Rude as ever! When asked about military discount are you in uniform? I said no I am not! Never again will I go to Franklin. Rude service all the way around. Food basically thrown in window. Never again!!!! read more

Go to Culver's to order a couple meals and wanted onion rings. They were out so we left. Who runs out of food to sell????

Took too long the lady was rude to the customer and the food was cold when We got the food

SLOW! We stopped in off the highway on a trip to Tennessee. We were running a bit behind schedule but thought a milkshake was still in order. 39 min for two shakes! Then we were much behind schedule. The dude in charge of taking the milkshake and giving it the customer apparently just put them in a cooler. I had to wait in a long line to get someone's attention to ask about the shakes. He just looked at me confused. Someone came to help and we got them. The root beer milkshake was good but I had to really search for that root beer flavor. My daughter's mint shake was good. So - good shakes, clean restaurant, but an "I'm sorry about that" could have gone a long way. I stead I just got a confused and frustrated response. read more

Waited 20 minutes for our ice cream when we asked for it they finally gave it to us but melted and the order wasn't even correct.

Stop treating employees like trash they are hard workers and deserve better! Other than that your food is amazing

I love Culvers in general. On a recent trip we stopped in and the Army reserve was there and the lines were extremely long. We waited and the lines moved very quickly and thoroughly. The service and food were exactly what you expect at a well run Culvers. Our meals were delivered to our tables quickly and piping hot fresh. The restaurant and restrooms for such a busy Saturday were emaculate. It's so nice to go somewhere and see that quality and standards still exist. From the smiles on all of the patrons faces you could tell they felt the same way. read more

Culver's is usually our favorite fast casual spot, but the Franklin location seems to always disappoint. Whether it's a dining room completely full of filthy tables, incorrectly made orders or slow service, they almost always make us regret giving them another chance. We've finally decided to give up on this walkable location to drive to Greenwood to get our Butterburger and custard fix. read more

Culver's - Entire dining room was filthy when they weren't even busy - Burgers Near Me - Franklin, Indiana

Zyrece is the nicest employee ever! He's super friendly & helpful. He made my day! Thanks for hiring such kind people, Culver's!

We stopped on our tour bus on the way back to Chicago. The manger was Ashley and she made sure we were in and served in record time. She also came to every table to make sure we had everything we needed. She made our experience the best ever. What a great manager. Culver's will always be my choice now!!! read more

6:30 on a Friday, forget about it lol - the wait is crazy but I'm assuming this is the only location in the area. Their are plenty of folks inside and their are lots in the drive thru line. Just saw a kid walk to Starbucks next door and back while his parents wait for their order! I love Culver's so I am waiting my 30 minutes as well! read more

Kids were laughing and playing in the drive through made fun of my name and when I asked them what they said they laughed and seemed to be making a joke by saying my name wrong I then (upset) made a comment and moved forward. They called my company and made a report over me being upset about the kids playing read more

We really love their ice cream! Service is great! I really enjoy their outdoor space! We love biking to their location!

I ordered a single with cheese. It was the worst burger I have ever gotten. It was burnt, the edges were hard and crispy and the cheese was half cold. I went late at night but they weren't closing for another hour. The only reason I gave it 2 stars was the chocolate milk shake I bought was delicious. Won't be stopping at this Culver's for a long while. read more

It has got to be one of my most favorite fast food restaurants it's affordable delicious and they staff is always friendly and happy to serve you! read more