If I had to do it again, I would not use Culligan Water. The salesman who visited the home did a very poor job of explaining the actual cost of the system and what was included. This was not our first water softening system so we did not go into this clueless and he was awful. I was the one to call and confirm we would like the system installed, and I told him which one we wanted - the $4,000 system with wifi and a whole house filter to remove the chlorine. When they came to install the system they did not have the wifi element or the whole home filter. The installation tech was so rude to me. Couldn't give me the time of day, and when he asked me about adding a $250 piece of equipment as I was rushing out the door I said he'd have to talk to my husband and he said "yeah, I figured" as if I couldn't possibly be able to make that decision. Had I not been running out the door and could actually discuss what it is you are trying to sell me, I would have been the person to ask. I asked multiple times for the salesman's number so I could verify with him what we were getting, but the installation tech, Kevin, would not give me Bill's phone number. He only called the guy and said "he will give you a call". I never received a call. I ended up calling the main line to ask if they could send me a copy of the brochure so I could show the installation tech, and of course they could not only Bill could do that. I confirmed with the front office lady that I was the primary contact and I would like a call back that day. I never received a call. Bill did call my husband, though. Not me. After everything is said and done, we were nickel and dimed to death so that the system we were supposed to have at $4k has now cost $5k. I am so disappointed and angry. Do yourself a favor and use someone else. read more