From start to finish, Stephen was kind, courteous, and professional. He also responds quickly to…read moremy messages for questions or concerns. Service was prompt and installation went smoothly. I think the installer's name was Justin. I have always had water softeners, and used Culligan. They have never let me down, and this time was the same. My boyfriend doesn't enjoy the soft water, but sometimes it's not all about him. Thanks Culligan

The installation is fine. The customer service after installation is abhorrent. The manager in the…read moreoffice is rude and condescending. The service calls take 10-14 days so if you have a problem call to setup immediately or you will be waiting a long time for service. Day of service Is old school where they give you a 4 hour window. They will not text when they are on their way. If you have a choice, choose another company. They closed their office in St John and moved everything to Merrilville. The bill they sent for service was wrong. They also charged $5.00 to send me the bill calling it paper processing. They did not honor what the salesman told us about service call fees. Wish I would have went with Eenigenberg water as in my prior house.

I have used Szabo plumbing for many years they are by far the best plumbers I have ever used ! They…read morecame yesterday and gave a price to install grab bars in my shower came back a few hours later and installed everything thing I needed ! Their tech Joe is a godsend I HIGHLY RECOMMEND THEM !

Szabo Plumbing to the rescue. Hot water tank went out; arranged a convenient service time, they…read morereplaced and took out old water tank. All new shut offs, perfectly sealed connections, courteous and neat workers. Tony and Vinny did an excellent job and worked efficiently. End result, nice to have hot water again!

I will absolutely always vouch for Trailblazer Plumbing! We have used them several times over the…read morelast 5 years. First was in 2020 for our water heater, which they seamlessly installed and for a reasonable price. We also had to use them about 3 times over 2022-2023 due to our plumbing issues. Every time we called, they were extremely prompt and quick in coming out to check out the situation. The first time we had called them for our plumbing, they took care of unclogging it and sussed out the real cause behind it. We just weren't able to fund the bigger project behind it. We had to call again 6 months later, which was expected since the problem wasn't fixed but just temporarily dealt with (due to us- not them). That time, we got more information on the issue at hand and they did some more looking into it for us and told us how we will have to approach the project whenever we were ready to do the work and had the finances. 6 months after that, we got to the point where we had to just pull the plug and do the project. We were allowed to do as much of the work to our bathroom as we could/ wanted. My husband did the drywall and flooring to help save on costs. Dan and Josh redid all of our piping, as that was what was causing the issues at hand. It was super easy to schedule the appointments with them for them to come and re pipe and re vent our bathrooms and again to set the sinks and toilets in when we were done with the remodel. They were so helpful and we were shocked at how reasonable the price for such a lengthy project was. The work was high quality and we will always recommend calling Trailblazer! Customer service is also a 10/10 from the beginning to end of the process!

I received a call from the city asking about our water use. It apparently was constantly running…read more The suspects were toilets that were running due to bad flapper valve. They test each toilet (as I had done previously) but did not find the problem. Eventually Christian identified the problem was with the water softener and contacted the company with me and arranged for a service call. Great job. No complaints there. He was a professional and his service was appreciated. Then he completed his "pathfinder inspection" and recommended a new sump pump (w/back-up) and ejector pump. Cost: $5162!! I talked to a neighbor who recently (approx. 1 yr. ago) replaced their sump and ejector pump and paid about $3000. I called a couple other plumbers and was given a "ballpark" estimate of $3000-3500 for the same service and they were supplying great equipment (based on my research). He also recommended we replace all of our compression stop valves (8 in total) and install braided hose lines at a cost of $400/ea. Parts cost for stop valves and hose lines are less than $20 each at Menards. $200 in parts and $3000 in labor? If it took 8 hours (unlikely) to change all 8 hook-ups that would work out to about $380/hr. in labor. I know plumbers earn a good wage, and they deserve it, but this is ridiculous. He also quoted me $500 to replace a toilet flush valve! A toilet flush valve is $15-20 max at Menards. I have done that job several times in the past and it took me less than an hour. And I am not that handy. If this isn't price gouging, I don't know what is. I would do all of this work but I am recovering from 2 major surgeries and just can't get down to the valves or lift heavy equipment. So they wanted $9000 to do some really simple work that would have taken a day, at most. I don't have a problem with what they recommended but their charges are ridiculous. I initially gave them a deposit (bad decision on my part) which I asked them to return but they are charging me $100 to refund my own money! And on top of it all, they do not give a veterans discount. All in all, find a different plumber because these guys will rob you blind.

I contacted Trojan Plumbing for a quote. I wanted to get estimates because I was under contract for…read morea home after the home inspection showed a few MAJOR defects. I was quoted $95 for the inspection. Ok cool. They show up and they quote my husband $150 stating the $95 was to "show up". Ummmm huh? What else would you be showing up FOR? SCAM! DO NOT WORK WITH THIS COMPANY! Then, they totally ignored the issues on the home inspection report.

Based on the reviews, I had high hopes for this company. In my initial phone call, I was told it…read morewould be a free estimate. However, when they came out to look at the water damage caused my upstairs bathroom, they charged my $95. So I called them back and questioned the offering of the "free estimate". The young lady said yes the estimate is free if plumbers come during regular business hours. Ok...fine...however, I AM STILL waiting on the ESTIMATE that I paid for. I NEVER received it. This is not the way to do business.

I received a referral for this company from a trusted friend. I immediately advised my husband to…read morecall this company based on my friend's experience. To my dismay, I was shocked and thoroughly disappointed with the level of customer service that my husband received just trying to schedule an appointment. I'm very big on customer service and this company failed to meet my expectations early in the process. As a potential customer, my husband and I didn't expect to be treated in such a demeaning manner. During the process of scheduling an appointment, at my friend's request, we notified the representative that she referred us. Immediately, in a rude tone, the representative states, "It's still going to be a $175 service charge". Then he went on to say, "I'm not going to be driving all around for free." It was never implied or requested that they provide a service or commute for free. Why would you assume that by simply saying who referred your company that we were expecting anything short of the same quality service that you provided the person that referred you? We never expressed any issues with the service charge nor were we expecting a discount for saying someone referred your company to us. One would think that the person making the referral would benefit not the person being referred anyway!

Problem with backup in main line....This company was great! Able to come to my home in a couple of…read morehours, they were professional, friendly, explained the issue, got the job done and even cleaned up the space! My sister had recommended them and I was just as pleased! I felt the price was very fair and work was excellent. Thanks to Rick & partner- I highly recommend.

I used Birk Plumbing for the 1st time yesterday.. I had a complete plumbing disaster and had 2…read morecompanies come out. They were absolutely horrible and they left my place worse than it was before they came out. I called Birk and they immediately came out. My technician Chris was a LIFESAVER! I was advised that they would come out by noon and sure enough that happened. Not only did Chris repair the damage, he made sure everything work perfectly before he left.. I will not only keep this company on speed dial but will be recommending Birk to everyone I know. FANTASTIC!!!

We just had an emergency at home that could have resulted in severe water damage. Birk sent their…read morenext availably plumber out to our house and resolved the problem. They have always been very friendly and helpful.

The day I was leaving for vacation, all of a sudden, no water was coming out of my faucet. Googled…read moreand tried to reset the well pump switch to no avail on my own, and finally just left for vacation and figured I'd deal with it when I got back. Used an AI assistant to do a cross-comparison of all the local companies who do this sort of work, (price, service, reviews, integrity, friendliness, timeliness, etc) and Mann Made was the #1 recommended. Called them from the road on my way driving home from vacation and explained the situation, and they made arrangements to meet me at my house less than 3 hours after I arrived home. Gino, their well pump specialist, was friendly, courteous, knowledgeable and honest. Ultimately I ended up needing a new well pump (really can't complain- turns out it was the original one from when the house was built 32 years ago!) and I got an incredibly reasonable price and a crew of sweet, fun, kind, and professional guys who showed up 36 hours later to install the new pump. Gino, Kyle and Gavin were SO fast, did seamless work, and honestly, this was the best possible experience I could have hoped for. I have a laundry list of other projects I've been putting off and I'll be using Mann Made for all of them going forward. Special note to the ladies out there: Many times in the past I have felt taken advantage of when trying to get quotes from plumbers, electricians, etc... They raise the price because they think I'm too stupid to know better and I call it the "girl tax" they add on. These guys were the TOTAL opposite. If anything, they gave me as much of a break on the price as they were able to. If you're looking for trustworthy, friendly, honest and top-notch work, these are your guys to go to!

Mann made plumbing installed a furnace for me they were very punctual, knowledgeable of what was…read moreneeded, and very polite, I would definitely recommend them to my family and friend.

Derek at DRC Plumbing came out to unclog my bath tub drain 11 months ago during regular working…read morehours. I found him on the internet with good reviews and he was located in my neighborhood. It took him 10 minutes to unclog the drain and he charged me $265. Today the drain clogged again. I know there are other possible reasons for the high price and reoccurring clogged drain but I am not a satisfied customer.

This has been honestly the best experience I have ever had with a plumber! I called past hours when…read morea device, I learned later, was making a buzzing noise. I called and left a message stating I wasn't sure if it was an emergency or not and was terrified to shower or run my laundry. They called back almost immediately and took the time to help me troubleshoot the problem. They came out and I can't understate how impressed I was with their knowledge and efficiency. Thank you so much! You are absolutely amazing Derek!