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Culligan

3.5 (2 reviews)
Closed • 8:00 am - 5:00 pm

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1 day

Response rate

100%

Services - Culligan

Water delivery

Water purification system cleaning and maintenance

Water purification system installation

2 More Services

Water purification system repair

Salt delivery

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Ask the Community - Culligan

Sparkletts Water - Empty water containers

Sparkletts Water

(134 reviews)

Primo Brands now owns ReadyFresh and Sparkletts…read more An absolute disaster of leadership and change management by the acquiring company. I did not know the local company, ReadyFresh, was being acquired by Primo Brands. Had I known how badly the change management was going to be, I would never have signed up. My first delivery in April and second delivery in May went smoothly. For July, I used their mobile app to move our delivery up by three business days; well within their delivery edit time frame. My target delivery date for Wed, July 25th, was completely missed and with zero advance notice. I had to check the mobile app to find out it was delayed to Friday, July 27th. Not the biggest deal. Delays sometimes happen and we can pick up a case of water bottles for our customers till Friday. When the delivery no-showed again on Friday, AGAIN without advance notice, I had to find out through the app that it was now delayed to Monday, June 30th. I emailed customer service asking if these type of no notice delays were common. They replied the next day stating delays due to service merges across branches and assured me that our delivery for Monday, June 30th, will be made by 6pm. You won't have to guess that they no-showed on Monday, June 30th. AGAIN, without notice. They no-showed on Tuesday, July 1st, WITHOUT NOTICE. And now, checking the mobile app, our delivery is now set for July 2nd. They have completed eroded what little trust they had and now I can not count on them being able to deliver water on time for our staff and customers. BUYER BEWARE.

This is the absolute worst company I've ever interacted with. Customer service is non-existent. And…read morethey've been bought up several times -- first by Primo Brands and then Nestle. They have completely lied about delivery -- and then sent emails that they missed my delivery window. I requested they picked up two bottles -- which they lied about picking up, even sending an email that they had. Then website has no way to get to a human. And they've jacked up prices since we started with them in 2017. After months of no service, I finally went with a local company which finally has decent service. BEWARE -- stay far far far away from this company.

Culligan - waterdelivery - Updated July 2026

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