Originally from a big city, live in Brownwood now and had very low expectations for AC repair based…read moreupon how things have gone with contractors in the city. Aaron Cone's office staff responded quickly (super nice and gave me honest timelines) and dispatched the owner to my home within an hour and had me up and running in no time. I was surprised with the excellent experience. I look forward to working with this company if my AC has issues in the future.

Always provide us with excellent service when and where we need them. Great quality at an…read moreexcellent value. They are prompt when we call for a service request and always call prior to arrival.

The A/C quit working so I called Air Temp on a Sunday afternoon and Dave was here in NO TIME!…read moreQuick service, Very professional and affordable! Thanks Again Dave!

Excellent Installation and service finished install and enjoying the cooling a heat pump.ofread more

Put in a new air conditioner for me. They were very kind and helpful. Responsive and worked me in…read morequickly. Had one small problem and left a voicemail on a Sunday thinking I'd just try to get ahead of all of all the others also leaving voicemail. I was so happily surprised when they returned the call that afternoon. Definitely recommend!

Fast professional response. The tech was very helpful and precise, he was able to resolve all of my…read moreproblems with a complicated mini split system in a timely manner. Honest service charge for honest work! Would recommend!

I called middle of the night intending to leave a message. A real person answered and was willing…read moreto come out right then. I made an appointment for the next morning and they showed up right on time. They quickly found the problem. Supper nice, very reasonable charge, no bs. I could not recommend this company higher!

Honest service. Does not try to sell you something you do not need. Fair pricing and prompt service.read more

Needed to have a shower installed to replace the broken one. I had one of the plumbers from Heart…read moreof Texas Mechanical help me select and order the replacement. When the parts came in another one of their guys did the install in about 4 hours, including clean up and replacing the doors he had to remove to get to the pipes. I'm very happy with the work. Everyone there has been helpful and pleasant to deal with! Love working with this company!

We had an emergency situation arise recently with our residential plumbing and called HOTM for…read morehelp! Landon was on the scene shortly after the call and diagnosed the issue and communicated with us clearly about his suggested plan of repair. Two work days later and we were up and running well again! (Our Insurance Adjustor said Landon's report was the best detailed report he had ever come across!) Note:. We've made similar calls to HOTM for help for 20 + years between our other two properties (business & other residence). HOT has always responded well to our needs and we've always felt confident they will get the job completed correctly and in a timely manner. We've been in business for 28 years and we appreciate the quick and completer service! Knowing who you can depend on is important.

If you want a real company with real professionals doing quality work for you and you want it done…read morein a reasonable timeframe DON'T call this company. I was given a quote to seal the seam around my pool...I asked the owner if they were familiar on how to do it and he said he had a guy that can do it. I was provided a quote I agreed to it and told him I like to have it done along with my patio floor. I was told three different dates on when they would come out...Finally they send a guy out on Monday. He came out around 10::30am spoke to me for an hour then around 11:30am he tells me he has to go get the materials. I'm thinking to myself why didn't you already have the materials. He came back that same day around 3:45pm. He did about an hours worth of work and managed to seal 24 inches of the seam out of 35 linear feet..said he would come back the next day. He never showed up...called Mr. Stalworth that day and told me he look into it. The next day i figured he send someone but no one came..no phone call... nothing. I contacted them and Mr. Stalworth said to me I have to look at his schedule. I said to him I should be on his schedule since he already started the work. Bottom line here is...they under bid the job and even though I was told they would still do the job regardless if they under bid it. They didn't finish the job and they really were never serious about taking care of the customer because I wasn't handing them a fist fall of dollars. Stay away from these hacks. They claim no job to big or small they can't handle. They proved they can't handle a job period.

The tech that installed my mini split was prompt, polite and knowledgeable. The work was finished…read morewithout delay or interruption, an excellent job. I would not hesitate to recommend.

Buyer Beware Requested camera of underground sewer…read more Technicians were unskilled, unprofessional and caused more harm than good. Quality of work performed was subpar. Manager was more worried about leaving town for vacation and stated "it is what it is". Paid bill and called different company to come and perform the plumbing activities to be professionally done.