1. Culligan

0

Columbia, MO

Updated 2 months ago

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Services - Culligan

Water delivery

Water purification system cleaning and maintenance

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Ask the Community - Culligan

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Air & Water Solutions

Air & Water Solutions

(5 reviews)

We came home last night to rising temperatures in our house. After checking what I could and found…read morethat we had an issue with our AC, we decided to call the professionals this morning. I called when they opened at 8 and by 9:30, their tech Eric was at our house and had it fixed within the hour. Talk about fast service, and he was great about answering any questions or concerns that I had. Great job today by Air and Water Solutions.

Was shocked the way the person who came out from Air and Water Solutions was acting and the things…read morehe was saying were not professional. Turned out, he was the owner of this company, his name is Rodney. This guy came to my house after 2 other techs had been here and AC still was not working properly. He told me i was being unreasonable to keep the house at 70F and that he keeps his at 79F. He stated he is the owner and he knows how things work. Also he said no AC unit in Columbia could cool a place down to 70. Funny thing is, last 2 summers it had no problem cooling down our house to 70F on a day in the 90s outside. He then walked out of dining room, through living room, and out front door and got in his car. I followed and asked him if he was leaving and he said yes. I asked how come. He said, i'm not going to stay and talk to someone who doesn't know how to listen. I told him it was rude of him to just walk out. The owner said, instead of the previous service tech who came a few days ago to the house, that service tech could have been helping someone who had a real problem and i wasted they're time. I said to the owner, On that note, i will say goodbye. They did not inspect anything. in fact, first service tech forgot to add refrigerant and had to come back a second time to add it. That is all they checked. If they would have looked at duck work where duck comes in, they would have seen a 2 inch by 2 feet whole of a gap that was not sealed up properly. I was offended by the owner but not the tech who came out. I would not support this company or give them any business based on how i was spoken to by the owner of the company while he was in my house. Hope this helps someone out there.

Culligan - waterdelivery - Updated October 2026

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